Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
Laurie was very on-task, efficient, and seemed to know what she was doing very well. We covered a lot of ground in a short period. Listened intently, gently steered, put the big picture together and offered a good plan for going forward. Excellent impression after initial visit. Definitely recommend.
My Nurse Practitioner was amazing and knowledgeable.
Very friendly and professional. Actually has real world experience with peoples problems. I look forward to talking to her every month
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I was very satisfied with this service. The doctor was so professional.
Very professional and thorough. She was very easy to talk to.
Seems to be very thoughtful and companionate as well as a seemless site
My provider Dr. Lilian Davidson was so knowledgeable, kind, and patient during our initial visit and I’m very grateful to have found her. I really felt listened to, and you can tell she is a compassionate provider that genuinely cares about her patients well being. Thank you!
Provider present with expertise that was person-centered to my overall health and weightloss goals. Her holistic approach, considering other health concerns, showed care and concern for the person not just the patient! You are appreciated, continue to manifest into your passion!
Knowledgeable and compassionate. Excellent patient care.
I was able to get a next day video appointment, & the provider was very helpful. Very thorough & a good listener. He was friendly & was very helpful. I had to self pay & the cost was actually better than a lot of other places. Highly recommended!!
He listened to my complicated situation thoroughly and provided kind and thorough suggestions for my treatment plan.
Very easy to set up appointments. If you get the right doctor their helpful. I found a great doctor. She listened well and was very professional.
Had a follow up one-on-one visit with Dr. Espinal and it was excellent. They took the time to really listen, explain things clearly, and made me feel comfortable throughout. I left feeling confident and well cared for. Highly recommend!
Knowledgeable
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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