Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
The whole Telecare experience was but what really made me experience that much better was my doctor/providerShelly Alasti was extremely knowledgeable, helpful and down to earth. I love the way she let's you engage in your treatment plan. Zero complaints and I'd highly recommend Shelly Alasti to anyone that is unsure with what Dr/Provider.
Ethel was great. She is a very good listener and discussed options. I would recommend the Klarity service and Ethel as a professional.
I cannot begin to fully express how impressed I was with the service I received from Derek. He made me feel heard and valued. He went above and beyond to help me. I plan to recommend Derek and Klarity to all of the patients i see as a mental health therapist.
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I cannot say enough great things about Charles Wade, my nurse practitioner. From the very first visit, he has been incredibly kind, understanding, and completely non-judgmental. Dealing with anxiety can be overwhelming, but Charles took the time to truly listen to my concerns and needs. He carefully prescribed the right treatment for me, and in such a short time, I’ve already experienced a life-changing difference. I’m so grateful that I stumbled across his practice online—it was the best decision I could have made for my mental health. Thanks to his compassionate care and expertise, I finally feel hopeful about the future. I give him five stars without hesitation and can’t wait to see where life takes me now that my anxiety is under control! Sincerely, Andrea Brown
I've been a patient of Dr Kauk for a year + now. These guys are flat out amazing. Dr Kauk has been nothing short of a miracle worker. From medication adjustmentments (reasonable asks), to appointment flexibility, to quick and most times after hours communication if needed, and I'm not going broke to get care. I'm without insurance so...says a lot. Needless to say, I can confidently say that Klarity and Dr Kauk have played a major support role in my sobriety. Thank you so much!
Dr Charles Wade is one of the best Drs I have ever had. That is saying a lot as I have only found three good Drs in my lifetime Including Mr. Wade. He is very knowledgeable and extremely understanding. He displays excellence in his professionalism and patient care. He genuinely cares about what you have to say and what you say you need. I highly recommend him for any of your care needs which also includes anxiety and ADHD management. You won't be disappointed. I have been seeing him a few months now and will continue.
Charles Wade is so professional. You can tell he is very caring and compassionate about really trying to help his patients. He actually listens to you and goes by that information to find the best help for you. He knows what he is doing. I have been dealing with things for over 5 years. Just by listening to me and asking the right questions he was able to find a combination that was effective right away. His knowledge is amazing!
Great and really easy experience! Easy to schedule appointments and refill appointments!
Good ppl. Results may vary. Don’t come for me..
The doctor I saw was fantastic. Great bedside manner, knowledgeable, listened well, and provided efficient service. I would highly recommend this service as they have fantastic doctors. Not online quacks.
Dr Love, is so knowledgeable and empathetic 🥹 I genuinely look forward to my appointments with her, and love being her patient! She listens to my every concern and makes sure she resolves every issue before the end of our appointment as well. 💛
Klarity is a joke any negative feedback back they , flag well klarity now your under investigation for fraud and now not only that ill be contacting ice and the medical board this place needs shut down indefinitely, go look at all the negative reviews all the same mis diagnosed won't honor another diagnosis from another doctor can't write stimulant rx listen to me again KLARITY CANNOT PRESCRIBE STIMULANTS.... POINT BLANK PERIOD SO IF LOOKING FOR ADD ADHD MED MANAGMENT DONT EVEN WASTE YOUR TIME OR MONEY IF KLARITY DOESNT WANNA REFUND CALL YOUR FINANCIAL INSTITUITION THEY WILL FORCE KLARITY TO REFUND OR DO A FORCED REFUND KINDA FUNNY ALL THE NEGATIVE REVIEWS ARE UP FOR PATIENTS ALREADY DIAGNOSED YET KLARITY ADVERTISES THEY DO ADD ADHD MED MANAGMENT SORR BUSPAR ISNT ADD MANAGMENT MORONS. DO NOT WASTE YOUR MONEY HERE FIND A MHNP LOCAL YOU WILL GET BETTER RESULTS GAURANTEE WITH ALL THE RXS THERE WRITING THAT CANT BE FILLED YOU THINK THE PHARMACISTS ARENT FLAGGING THE SCRIPTS AND LETTING THE DEA KNOW THIS COMPANY IS ILLEGALLY WRITING SCRIPTS GIVE IT ANITHER YEAR THEY WILL BE RAIDED Try flagging this one klarity every day you flag ill post a new 100% transparent review ..... this is called don't dish out what you can't provide nor say you can provide a service we pay for that you will never provide.... Edit , Response to Klarity Keep doing the copy and paste this is staying up you advertise you have adhd medical professionals that can help yet you dont, you can't write 30 day rxs you want money every time we are seen yet you can't provide the service youve been paid for honestly DO NOT WASTE YOUR TIME OR MONEY WITH THESE JOKES OF A INDIVIDUALS FUNNY HOW IF PHARMACISTS ARE DENYING RXS FROM CERTAIN PROVIDERS MEANS THE DONT HAVE THE CREDENTIALS SAYS ALL YOU NEED TO KNOW THEY ADVERTISE THEY CAN HELP IN ALL REALTY THEY WILL JUST SAY YOU NEED A MOOD STABILIZER SORRY KLARITY YOUR WRONG AND SO ARE YOUR PROVIDERS AND WHEN YOU DO MISDIAGNOSE AND SOME ONE HURTS THEM SELVES BEING TREATED FOR SOMETHING THEY DONT HAVE IS MEDICAL NEGLECT , ESPECIALLY WHEN THE PATIENT WARNED YOUR PORFESSIONAL OF PRIOR EXPERIENCES, IDC WHAT ANY ONE SAYS THIS PLACES ISNT FOR ADD, ADHD PATIENTS... Keep flagging klarity , the only reason your trying to sensor my facts is it's gonna hurt your income and ppl actually wanting help will avoid you because you can't offer the help and reporting my honest feedback back as harmful or threatening another fine california company making the rest of medical business owners look bad leave it to the Californian ways... As promised ill make sure the facts stay front and center Sorry kiwi health/ klarity now I'm gonna expose the real company:-) I encourage to look at kiwi health reviews they are the one who schedules the patients and send you emails, how's it feel to know klarity your being exposed for you lies and say what you will this company buys good reviews which is why they offer a gift card for positive reviews want me to keep going klarity I'm gonna make sure you never mis diagnosed another add adhd patient again , all dei hires running this place 😉 Date of experience: January 09, 2025
I received medical help from Dr. Yakubova earlier this year. At the time I was suffering from a variety of symptoms, and she was able to accurately identify a solution for my health. While I was hesitant at the medications at first, I realized why she is a Doctor. My quality of life has improved significantly across the board from my relationship, to work, to school, and an overall life improvement. I can't recommend her enough, she is truly an amazing source of medical knowledge and is, in my opinion, one of the few in the medical field that cares not only about the solution for my medical problems, but as well as treating me like a human and showing care for my well being. She is a true medical professional through and through. Thank you Dr. Yakubova for everything!
Klarity proves to be a refreshingly streamlined telemedicine platform, and my provider Kate Graen is a consummate professional.
Dr. Ladson has been an incredible care provider in the time I've been with the Klarity group. 3 words are not enough to describe how wonderful my experience has been. Dr. Ladson has been top-notch thorough, respectful and patient-focused. He and the klarity group as a whole have really made a huge positive impact on my life. Thank you!!
My appointment went great, loved the doctor, very professional, responsible, and caring. Sonja S.
I cannot recommend Annika Alvarez highly enough! She is truly amazing. I've had the opportunity to work with some of the best providers in the mental health and weight loss space, and Annika stands out as *hands-down one of the most knowledgeable and caring professionals I've encountered* It's incredible how much she knows—her expertise is unparalleled, and her ability to explain complex concepts in a way that's easy to understand has been a game-changer for me. Beyond her knowledge, what truly sets her apart is her Compassion and genuine Care for her patients. She listens intently, provides thoughtful guidance, and tailors her approach to meet individual needs. I feel truly blessed to have her as my provider, and I'm grateful for the positive impact she's had on my journey. If you're looking for a provider who is not only highly skilled but also deeply invested in your well-being, Annika is the one!
Randy Kauk is an awesome provider who takes the time to explain treatment decisions, is very down to earth and above all, speaks to me, not at me or down to me. Her down to earth demeanor is disarming; and this comes from someone who basically lost all faith in the Healthcare system especially regarding psychiatry. Furthermore she is in a class of her own when it comes to communication and assistance after the appointment. When the pharmacy didn't receive an order for one of my medications, I messaged her after business hours and she had responded by the time they opened the next morning. This is unfortunately not common, especially in telemedicine. If you are considering trying video visits for your psychiatric treatment, and want to be treated respectfully by a provider you can count on, you absolutely want to book with Randy Kauk.
Dr. Gallagher listened to an addressed my concerns. She explain everything very thoroughly and worked with me to find the best pharmacy and price since I don't have insurance. I feel like if I have any concerns in the future she will be there to help me. I am feeling very hopeful and like I'm in good hands.
i was fount to be not eligible for the program and was initially refunded all but the consular's. however the next month i was billed again for the program. they did not stop my reoccurring billing even thought i was not eligible for their program until i contacted them and complained.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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