Klarity Health
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Choose your provider carefully
They make it pretty clear they are not responsible for provider treatment outcomes however they also do not help or assist when you’ve had a poor experience. It was a simple process and I do believe if you find the right provider, it could be extremely helpful. The provider I went with mentioned a medication that was going to be rather expensive and advised me to get a rebate card from their website. She said once I did, to let her know and she would send the prescription. I followed up with her twice and it wasn’t that she wasn’t responsive as she did reply, but would completely ignore me asking about that prescription. So now, if I want to actually go on the medication the doctor initially brought up, I have to pay another consultation fee with a different doctor. Effectively being out hundreds of dollars to get an already expensive medication. As someone who is suffering with their mental health, this is an added and unnecessary stressor. I think they should have policies in place where partial refunds are offered at the very least or a credit towards a different provider.