Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
Final Rentals receives a generally positive reception from customers, with many praising the excellent service and smooth rental experiences. Reviewers highlight the timely pick-up and drop-off at airports, as well as the professionalism and attentiveness of the staff, contributing to a hassle-free experience.
However, there are notable complaints regarding customer service, with some consumers reporting unhelpful staff and issues with rental agreements, such as unexpected fees and deposit handling. A few customers express frustration over unclear contract terms and upselling tactics. Despite these criticisms, many still appreciate the quick responses and flexibility shown by the company when addressing concerns. Overall, Final Rentals is seen as a reliable choice for car rentals, though potential customers should be aware of some inconsistencies in service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 208 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 4 |
| Sep 24 | 3.4 | 5 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 4.5 | 10 |
| Jan 25 | 3.6 | 11 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 6 |
| Apr 25 | — | 0 |
| May 25 | 4.6 | 5 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
“Excellent customer service in being flexible with our cancellation the day before we were to pick up the car”
“There were many issues”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | 3.8 out of 5 (good) | +5% | 208 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Final Rentals is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 3.7).
208 reviews of Final Rentals. Filter by what matters to you.
I cannot recommend Superior Rental and his vehicles enough!!! Especially if you are looking for a car that is comfortable, spacious and very affordable. This company made my summer trip to Albania 10 times better. The staff was very helpful and explained everything in details. Car was very clean and smelled good. Will definitely recommend to others and use them again. Thank you!
The experience I had with Finalrentals was an absolute delight. From the beginning of the process to the end of the car rental, they were very professional, courteous and amazing. Thank you Finalrentals for a great experience.
Me and my family rented a car in Tirana from final rental- staff, service and the car was excellent and professional. I would recommend finalrentals to everyone and definitely we will use their services again.
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Very happy with our choice. I was referenced from a relative who suggested I give Finalrentals a try and I did not get disappointed at all. Smooth experience from start to end. Thank you for your service! I’ll see you guys next year for sure.
Received stellar service at Final Rentals. Will make sure all my relatives choose Final Rentals for their upcoming trips in Albania.
Sehr gute Erfahrung mit Superior rental. Ich habe per email eine gute Anweisung bekommen, wo ich das Auto abhole und wo ich es wieder zurück bringen sollte. Das Auto war das neueste das ich je mit gefahren bin. Sehr gute Service und sehr unkompliziert. Alles tip top gelaufen. Ich würde Superior rental zu jedem empfehlen.
Friendly and efficient service. The guy at the counter, I forgot his name, was professional and he even gave me few tips on some of the places I wanted to visit. Car was clean and in good condition. The whole process was easy and I was out to my destination in no time.
I rented a car for a week’s holiday in Albania. I was recommended Superior Cars and was not disappointed. Customer service was great, they are very responsive and reassuring. The car was spotless and safe. It definitely enhanced my experience! Thank you!
Ho noleggiato un'auto per 5 giorni da Superior Rental della compagnia Finalrental all'aeroporto di Rinas a Tirana. Il processo di prenotazione ma anche il ritiro dell'auto è stato rapido e senza problemi. L'auto era nuovo, e il costo dell'affito abbastanza ragionevole. Il personale molto gentile e professionale, consiglierò ai miei amici.
I rented a car in September 2023 at Superior Rentals, a franchise of Final rental company in Albania. It was a great service, good and professional staff. I would advise you to get them when you'll be in Albania.
This was my first experience with this company and I have only good things to say about it. The customer service was very good from start to finish and everything was ready for me when I got there. I will definitely be using again!
I rented a car for 4 days at Superior Rental, franchise of Final Rental in Albania. The process from reservation till the pick went very smooth. The staff was very friendly and professional they even suggested some places we visited. I would totally recommend 😊
Che dire, per motivi di lavoro mi trovo spesso in Albania precisamente a Tirana, un mio amico di Tirana mi ha consigliato SUPERIOR RENTAL, non voglio dilungarmi troppo ma devo dire che come franchise hanno un servizio ottimale e professionale, la loro squadra e la maniera in cui sono disponibili con il cliente fa capire davvero quanto sono professionali e bravi !!! Ogni volta che ritornerò in Albania la mia garanzia sono e saranno loro! Ve lo consiglio spassionatamente!!! 👏🏻
I recently had the pleasure of renting a car from this company, and I must say that the experience was absolutely outstanding. From start to finish, everything exceeded my expectations. The booking process was seamless and hassle-free. The staff was not only professional but also incredibly friendly and eager to assist. The car I rented was in impeccable condition and ready to go when I arrived. I had a last-minute change in my travel plans, and they went above and beyond to accommodate my needs without any fuss. The entire rental experience was a breeze, and I felt valued as a customer.
Servizio eccellente
Excellent experience! Comfortable, reliable, and friendly service in Albania. It was a great experience from booking the rental online to receiving email confirmation and step by step instruction on how to receive and return the vehicle. Car was the newest vehicle I’ve ever driven. I will definitely recommend Superior Rental to anyone.
Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
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