Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
Final Rentals receives a generally positive reception from customers, with many praising the excellent service and smooth rental experiences. Reviewers highlight the timely pick-up and drop-off at airports, as well as the professionalism and attentiveness of the staff, contributing to a hassle-free experience.
However, there are notable complaints regarding customer service, with some consumers reporting unhelpful staff and issues with rental agreements, such as unexpected fees and deposit handling. A few customers express frustration over unclear contract terms and upselling tactics. Despite these criticisms, many still appreciate the quick responses and flexibility shown by the company when addressing concerns. Overall, Final Rentals is seen as a reliable choice for car rentals, though potential customers should be aware of some inconsistencies in service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 208 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 4 |
| Sep 24 | 3.4 | 5 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 4.5 | 10 |
| Jan 25 | 3.6 | 11 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 6 |
| Apr 25 | — | 0 |
| May 25 | 4.6 | 5 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
“Excellent customer service in being flexible with our cancellation the day before we were to pick up the car”
“There were many issues”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | 3.8 out of 5 (good) | +5% | 208 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Final Rentals is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 3.7).
208 reviews of Final Rentals. Filter by what matters to you.
SCAM! The price quoted is not what you pay. First, the prepay amount is their FEE and does not go towards the price of the rental. The balance quoted that says is what you owe doubles when you get to the counter. The cars are dirty and dented up. It is not through Easeway as they state its through a bootleg Dollar rental ( in Puerto Rico). In the end you end up paying more than going with a reputable company.
I had a work trip to Romania, and I thought I'd rent a car since public transportation is not that easy. I rented a Toyota CHR 5 door, with additional insurance. I got a warm welcome to the rental after a swift pickup from the airport, after calling the service number. At the rental I got told that the Toyota had been involved in an accident, and I had the ability to choose from two other cars. I picked the Renault Arkana. Asked for the deposit and got told this is € 950,- and got told, since I'm fully insured, I would get this money back, also, and completely from the insurance company in case of an incident. All good, and I am on my way on my 4 day trip. All seemed ok, the car was clean, had some small paint damages on the outside. When returning the car I got told my deposit would return to me after they checked the car, I was brought to the airport and did not expect anything else than a return of my deposit. 30 days later, still nothing and I got a little curious and decided to contact CarJet. After explaining my case I got told that I had bought a Loss Deposit Reduction of €950,- and no deposit return is due. To me, on paper, and in spoken word are two different things. I doublechecked with the tenant a few times to verify this cheaper car had a lower deposit. After consulting CarJet I'm here left with paying over a €1000,- for renting a car for four days, with full insurance and a deposit. How does that sound? 2 stars because of the politeness of the tenants. FinalRentals, please correct this.
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A fuir absolument Nous avons loué chez final Rental à saint domingue République dominicaine un véhicule pour 15 jours, mis à part les 1h30 de retard à la livraison, personne ne parle anglais ni français! On nous a remis un véhicule infesté de cafard, quand je dis infesté, je pense en avoir éliminer plus de 50, Avisé des faits, notre interlocuteur nous a dit qu’il avisait son manager et qu’il nous ferait un geste. Bien sûr à la restitution, ils ont récupéré le véhicule et on attend toujours un dédommagement des heures passé à nettoyer la voiture.
A fuir absolument Nous avons loué chez final Rental à saint domingue République dominicaine un véhicule pour 15 jours, mis à part les 1h30 de retard à la livraison, pas le véhicule que nous avions loué personne ne parle anglais ni français! On nous a remis un véhicule infesté de cafard, quand je dis infesté, je pense en avoir éliminer plus de 50, Avisé des faits, notre interlocuteur nous a dit qu’il avisait son manager et qu’il nous ferait un geste. Bien sûr à la restitution, ils ont récupéré le véhicule et on attend toujours un dédommagement des heures passé à nettoyer la voiture. De plus les feux de croisements et 1 fenêtre ne fonctionnaient pas
Had a quote from VIP for a car rental in Miami for USD 21.01 (R6685482504). When I tried to collect the car from FINALRENTALS, they added mandatory additional charges. (Vehicle Licence recovery, Surcharge, concession facility charge, 1 x LSW, Sanitize, Tire and Battery recovery, 1 x TPL, concession recoup fee). The amount I had to pay was $ 1,259.33. Unbelievable
Final rentals in Zagreb Croatia was great they picked us up from airport and drove us to the car at there office all paperwork sorted and when I returned the car 11 days later they dropped end me home. Altogether the price car and service was great will definitely use again. Marko who dealt with us was very efficient and flexible.
Necesito un reembolso de inmediato, me dejaron sin vehículo para poder ver a mi familia en Navidad! Cómo los puedo contactar!?
Me and my friends were back by FINARENTALS Albania yo rent a car. There were Albanian National Days. ONCE MORE I HAD THE POSSIBILITY TO EVALUATE THEIR WONDERFUL SERVICE. This is THE REASON I WILL NOT CHANGE THE PLACE WHERE I RENT A CAR.
Finalrentals in Croatia offered a decent car rental service. The booking process was fairly easy, and the vehicle was functional, though it showed signs of wear and tear. The staff was polite, but the overall service lacked a bit in terms of responsiveness to queries. It was an okay experience overall, but improvements in vehicle maintenance and customer support could make it better.
Wir waren im September 2023 in Albanien und hatten wunderschöne Zeit. Wir hatten ein Auto beim Autovermietung Superior Rental gemietet. Alles war unkompliziert und der staff hilfsbereit und freundlich. Das Auto war ganz ok. Wir werden wieder Superior Rental in Tirana buchen .
Unsere Erfahrung mit diesem Mietwagenunternehmen war durchweg positiv. Die Buchung war unkompliziert, und das Personal war höflich und effizient. Das gemietete Auto war in gutem Zustand und sauber. Die Preise waren fair und transparent, was sehr geschätzt wurde. Ich habe mich gut betreut gefühlt und würde dieses Unternehmen gerne weiterempfehlen. Es war eine solide Wahl für meine Reisebedürfnisse.
Professional staff and new vehicles
I visited Albania in September 2023 and used Superior Rentals for my rental car needs. Overall experience with this rental company was excellent. Having rental office at Tirana main airport was a big convenience for us. The personnel were professional and the car they provided was clean and comfortable for my family of 3. The staff member we dealt with helped us with providing a list of must-see places that were typical Albanian. It was my first time using Superior rental company. Without hesitation I will use it again. I would recommend it to everyone looking for a rental car service in Albania
I had a great experience with this company! Everything went smoothly and the staff was helpful and polite. What I really appreciated was that they were transparent with the prices. If I ever need to rent a car again, I know just where to go to!
Great experience with Finalrental. The rates are affordable, great cars quality and very friendly and knowledgeable staff. Definitely will rent again.
In July we rented a car with final rentals Tirana. I already wrote a review before which got erased. However, 3 months later, we still did not receive our deposit back. Besides this the workers threatened me by mail to go to court because of slanger language. As we complained that they charged too much money. I am very unfortunate to share this experience.
Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
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