Its A scam
Left me Stranded at the airport. , tel is not workin its a scam

Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
Final Rentals receives a generally positive reception from customers, with many praising the excellent service and smooth rental experiences. Reviewers highlight the timely pick-up and drop-off at airports, as well as the professionalism and attentiveness of the staff, contributing to a hassle-free experience.
However, there are notable complaints regarding customer service, with some consumers reporting unhelpful staff and issues with rental agreements, such as unexpected fees and deposit handling. A few customers express frustration over unclear contract terms and upselling tactics. Despite these criticisms, many still appreciate the quick responses and flexibility shown by the company when addressing concerns. Overall, Final Rentals is seen as a reliable choice for car rentals, though potential customers should be aware of some inconsistencies in service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 208 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 4 |
| Sep 24 | 3.4 | 5 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 4.5 | 10 |
| Jan 25 | 3.6 | 11 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 6 |
| Apr 25 | — | 0 |
| May 25 | 4.6 | 5 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
“Excellent customer service in being flexible with our cancellation the day before we were to pick up the car”
“There were many issues”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | 3.8 out of 5 (good) | +5% | 208 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Final Rentals is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 3.7).
208 reviews of Final Rentals. Filter by what matters to you.
Left me Stranded at the airport. , tel is not workin its a scam
Fast an efficient reply
Çok memnun kaldım. Araba çok iyiydi, personel çok nazik ve ilgiliydi, şimdiye kadar yaptığım kiralamaların en iyisiydi. Bütün bunlara rağmen fiyat çok uygundu. Teşekkürler
Rented a car from İstanbul airport office. Definitely the best car rental company. Driver was waiting for me at the airport and took me to their office. They guy at the office was very kind and service was very fast. They gave me 2024 model brand new car. I rented a car before more than 20 countries and finalrentals istanbul airport office was the best.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Reserved a car online on 15th June 2024 for 30th December 2024 and received emailed confirmation of booking, 28th December received another email confirming car will be waiting for me at the airport..after a long eight hour flight I went to Finalrentals desk at the airport showed them my booking reference along with the email confirmation. To my horror they said they had no record of my booking, and didn't have any more cars available. I was stranded at the airport, luckily enough I was able to get a car from another car rental company, at an inflated price as it was a last minute booking. Would I go through the process again absolutely NOT.
The prices were great, the car not so much. The battery cables were not fastened well and we had to deal with a disconnected battery as well as legally bald tires and a tire light that came on and wouldn’t turn off despite adding air to the tires
The most bad experience of car rental , its scam and they take from me alot of money and all the secuirty amount , my advise for everyone never try this any more
Abholung war im Büro wo circa 1 paar km von der Flughafen entfernt ist Gilt das gleiche auch für Abgabe im Büro stattfand
The whole rental experience was excellent.. Although there was some waste of time on receiving the car, when there were a problem in the first car I received, but they brought me another car with an upgrade. Also I have returned the car one day earlier and they returned to me a sum of money equivalent to the reduced day.
Pague un seguro del vehículo, y al momento de llegar a la agencia me dijeron que no funcionaba dicho seguro, tuve que pagar otro en la.recogida del.vehiculo. Me exigieron que enviara pruebas desde el primer día para hacer el retorno, nunca me regresaron el dinero, en pocas palabras me estafaron
After arriving in puerto rico for my vacation I had made reservations with finalrentals and found out that my reservations were canceled I had to make new reservations with the rental company at a much more expensive rate. Had to get a hold of finalrentals the following day in which I was completely refunded.The reason for the cancelation was because I arrived at 12 am the following day and not 12pm which was a 12 hold difference; anyway finalrentals was gracious enough to refund my money based on this experience I would highly recommend finalrentals
Abbiamo noleggiato un'auto tramite finalrentals, siamo stati supportati e seguiti passo passo in tutti i servizi. Veri professionisti.
En octubre pasado estuve de vacaciones en Santo Domingo. Alquile un auto a través de la empresa y la experiencia fue muy buena. Destaco la atención y dedicación que tuvieron para darnos un buen servicio. Altamente recomendable
I recently had to rent a car last minute in the UK, and honestly I’m so glad I found and chose Finalrentals. The whole experience was actually surprisingly smooth and stress-free. The team was super helpful and went out of their way to accommodate my last minute request. The vehicle I received was in excellent condition and perfect for my needs. I appreciated transparency through the process and what I saw online was exactly what I got. The pickup and drop-off were quick and easy, which is a huge plus when you’re in a hurry. While my overall experience was fantastic, I believe there is always room for improvement. It would be great if they could offer a loyalty program for frequent renters (if they don't already have this, I haven't actually checked). I reckon this addition could enhance customer retention and reward those of us who come back time and again but honestly, I had a fantastic experience overall and will definitely be using Finalrentals again in the future. Highly recommend them for anyone needing a reliable car rental service.
Rented a car while on vacation to meet my family in the UK, the staff was wonderful in helping me find a car that suited my needs for the long drive I had to make.
Buen servicio con mi alquiler de coche en Costa Rica
Finalrentals fue una experiencia muy positiva y rápida. Su plataforma es intuitiva y eficiente, lo que me permitió gestionar el alquiler de vehículos de manera ágil y sin complicaciones. El proceso de reserva fue sencillo, y la entrega y recogida del coche fueron puntuales. Además, la atención al cliente fue excelente, resolviendo cualquier duda de manera eficiente. En resumen, todo el proceso fue fluido y sin contratiempos.
Hice mi reserva en San Juan, Puerto Rico y todo anduvo de maravillas. Lo volvería a elegir sin lugar a dudas
Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
This profile hasn't been claimed by the business owner.