Smooth operation
No issues, with this company. Car was on time, no waiting. Definitely using these guys again

Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
Final Rentals receives a generally positive reception from customers, with many praising the excellent service and smooth rental experiences. Reviewers highlight the timely pick-up and drop-off at airports, as well as the professionalism and attentiveness of the staff, contributing to a hassle-free experience.
However, there are notable complaints regarding customer service, with some consumers reporting unhelpful staff and issues with rental agreements, such as unexpected fees and deposit handling. A few customers express frustration over unclear contract terms and upselling tactics. Despite these criticisms, many still appreciate the quick responses and flexibility shown by the company when addressing concerns. Overall, Final Rentals is seen as a reliable choice for car rentals, though potential customers should be aware of some inconsistencies in service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 208 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 4 |
| Sep 24 | 3.4 | 5 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 4.5 | 10 |
| Jan 25 | 3.6 | 11 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 6 |
| Apr 25 | — | 0 |
| May 25 | 4.6 | 5 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
“Excellent customer service in being flexible with our cancellation the day before we were to pick up the car”
“There were many issues”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | 3.8 out of 5 (good) | +5% | 208 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Final Rentals is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 3.7).
208 reviews of Final Rentals. Filter by what matters to you.
No issues, with this company. Car was on time, no waiting. Definitely using these guys again
Estuve una semana en Albania y reservé en esta compañía. Todo fue perfecto. Desde el primer momento en que inicié la reserva. Muy atentos en todo momento, dando las indicaciones oportunas y muy profesionales
Excellent customer service in being flexible with our cancellation the day before we were to pick up the car. . .
I just booked our 3rd reservation with Finalrentals and we've had great experiences every single time. From getting picked up and dropped off by shuttles to being patient with us while we contacted our insurance to get a copy of our declaration page, to cancelling a booking. Even on email you sence their desire to help you! Amazing staff!!! Not to mention their prices have been able to beat everyone else!
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Final Rentals St Lucia. Service is going be different in different places around the world. People in St Lucia are overwhelmingly friendly, helpful and accommodating, but some really stand out. Clayton is an absolute asset to his employer and to St Lucia as one of the first people a visitor may meet. Friendly, helpful, professional, efficient. No funny business or hidden charges. Car is perfectly adequate and excellent value. As an aside, over 100k km on St Lucia's roads and still going strong with working air conditioning is testament to Toyota engineering.
We rented two cars in Grenada with Finalrentals. Communications were excellent. Pick up and drop off from the airport was flexible, hassle free and friendly. The cars were clean and in good condition. There was a problem with our credit card on reversing the deposit (our issue not the rental company) meaning it took a few days to reverse. The Finalrentals team were however really excellent in the days following rental in helping us sort this. Thank you guys :)
We booked on line and I was a little skeptical about this rental. Once we got to Puerto Rico the shuttle was waiting for us. We got to the rental location and everything moved fast and easy. The people at the rental were very friendly and helpful. The car we rented was small but they gave us a bigger car and it was clean and comfortable. The car was looked over and recorded for any damage and we were on our way. We had it for a week and everything was fine. The drop off was even faster. Dropped off recorded for any damage went inside signed and the deposit was released to my credit card. Waited 5 minutes and the shuttle took us to the airport. Definitely will be using Final Rental again.
It was a great experience.
Requested a refund and they were quick and kind with it, something you don’t see so often with car rental agencies!
This this rental car company was fantastic and we had a great experience with them on St Lucia. They met us at the airport and the processing of the car rental was swift and easy with personal service and no waiting We were able to return the car to a different location at the Martinique ferry and we're able to collect another car and on our return from Martinique and drop it off at the airport. Again the processing of the car rental was efficient and they were waiting for us at both the ferry terminal and for pick up at the airport. We had contact details should we have any issues. The cars were older but well maintained and suited to the rough roads ofSt Lucia. We had no hassles for a normal wear and tear or other attempts at extra charges which we experienced Martinique. I I would highly recommend this car rental company for St Lucia.
Fast an efficient reply
Çok memnun kaldım. Araba çok iyiydi, personel çok nazik ve ilgiliydi, şimdiye kadar yaptığım kiralamaların en iyisiydi. Bütün bunlara rağmen fiyat çok uygundu. Teşekkürler
Rented a car from İstanbul airport office. Definitely the best car rental company. Driver was waiting for me at the airport and took me to their office. They guy at the office was very kind and service was very fast. They gave me 2024 model brand new car. I rented a car before more than 20 countries and finalrentals istanbul airport office was the best.
The whole rental experience was excellent.. Although there was some waste of time on receiving the car, when there were a problem in the first car I received, but they brought me another car with an upgrade. Also I have returned the car one day earlier and they returned to me a sum of money equivalent to the reduced day.
After arriving in puerto rico for my vacation I had made reservations with finalrentals and found out that my reservations were canceled I had to make new reservations with the rental company at a much more expensive rate. Had to get a hold of finalrentals the following day in which I was completely refunded.The reason for the cancelation was because I arrived at 12 am the following day and not 12pm which was a 12 hold difference; anyway finalrentals was gracious enough to refund my money based on this experience I would highly recommend finalrentals
Abbiamo noleggiato un'auto tramite finalrentals, siamo stati supportati e seguiti passo passo in tutti i servizi. Veri professionisti.
Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
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