Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.8	24	100%		● Low

1.8 / 5 overall

24 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.0▲ 0.4
12-month avg: 1.8
All-time: 1.8
Category avg: 4.3

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Quality	Website & app	Value	Trend	Reviews
Feit ElectricThis company	1.8 out of 5 (poor)	100 out of 100	1.7 out of 5 (poor)	2.1 out of 5 (poor)	1.0 out of 5 (poor)	—	24
Fantastic Services	4.8 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	—	2.0 out of 5 (poor)	—	1,809
My Home Move Conveyancing	4.7 out of 5 (good)	100 out of 100	—	4.3 out of 5 (good)	3.9 out of 5 (good)	—	1,004
Klast Home	3.7 out of 5 (good)	100 out of 100	—	3.3 out of 5 (fair)	—	—	1,000
Ingrams Water & Air	4.6 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	4.6 out of 5 (good)	4.4 out of 5 (good)	—	1,000

Bottom line: Feit Electric is #5 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 1.0).

Reviews

24 reviews of Feit Electric. Filter by what matters to you.

1.8ⓘ

Customer reviews (24)

0 reviews in the last 12 months

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Donald Paul Benjamin

1 review

Dec 7, 2022

Don't buy Feit Electric Color Caster

Purchased two units of Feit Electric Color Caster to decorate house for Christmas. Had to return both because the unit does not respond to the cheap remote included with the unit

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Ariel Sevilla

1 review

Sep 19, 2022

BUYER BEWARE 0 stars and breach of consumer law

0 stars and breach of consumer law. Under the excuse that they have no presence in the UK even though they bought Lifx which still does operate there they refuse to honour warranty on one of their products. The lifx team sent me to the new warranty team and they just fob me off back to lifx support. Never buy from lifx regardless of where you live and while you’re at it, stay away from feit too. Taking them to court, it’s free here so I’ll make an example out of them.

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Robert

1 review

May 27, 2021

The products are "meh" and that's the good part

The products are "meh", but have the benefit of being cheap. That said, the level of support falls somewhere *below* the bar to be called "cheap". Examples: Customer support tickets? I believe I've submitted 3 and received zero responses - EVER. The app asks for feedback. When I choose the option that says something like "not good", it wants feedback - but the feedback form is unresponsive and locks up the app. Go to the support page and select the "Contact support here"? You get a flyout window on the right that insists you choose a specific product (no general or feedback path available) and then forces you to a bot that has no clue as to what you're really wanting to know and doesn't make support available anymore. Go to the corporate page and look for contact? Yeah, that pushes you back to the regular support page and the bot. I've used about 30 of their dimmers. 1 DOA. Every one of them has an issue where even if it is locked at 100% (i.e., full power, no dimming), it creates noise in the circut at first that will mess with any non-dimmable item (thus the log at 100% - this isn't that hard). Touch the "up" once to go to max power? Yeah, that fixes, but you have to do that every time. The smart plugins regularly lose their registration/responsiveness and have to be re-added to the network. The UI is simply HORRID in their app. That's the short list - yes, there is actually more to complain about.

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Month	Average	Reviews
Sep 24	1.0	1
Oct 24	3.0	2
Nov 24	1.0	1
Dec 24	1.0	1
Jan 25	—	0
Feb 25	1.0	1
Mar 25	2.5	2
Apr 25	1.0	2
May 25	—	0
Jun 25	—	0
Jul 25	2.0	2

Feit Electric reviews & trust report

Feit Electric has a poor customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 4 positive reviews

Top complaintsof 18 negative reviews

How it compares

Reviews

Customer reviews (24)

Don't buy Feit Electric Color Caster

BUYER BEWARE 0 stars and breach of consumer law

The products are "meh" and that's the good part

Alternatives to Feit Electric

Fantastic Services

My Home Move Conveyancing

Klast Home

Ingrams Water & Air

Home-Tex.no

Dexters Estate Agents

The CrowdTrust Experience⭐

Flicker too much

About Feit Electric

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