I explained that the LED light bulb…
I explained that the LED light bulb lasted less than a year, so instead of them just sending one they sent a pack of two, and delivered in a timely manner as stated. Great customer service

Feit Electric is a leading provider of energy-saving lighting solutions, specializing in LED light bulbs, light fixtures, and smart home products. The company offers a diverse range of products, including compact fluorescent lamps (CFLs), decorative lighting, outdoor lighting, and string lights, aimed at enhancing both residential and commercial spaces. Feit Electric focuses on helping customers transition from traditional incandescent and halogen lighting to more energy-efficient alternatives, ultimately reducing energy consumption and costs. Targeting environmentally conscious consumers and businesses looking to upgrade their lighting systems, Feit Electric emphasizes innovation and sustainability in its product offerings. The company's commitment to providing quality lighting solutions makes it a reliable choice for those seeking to improve their energy efficiency while enjoying modern lighting technology. For more information, visit their website at www.feit.com.
Feit Electric receives overwhelmingly negative feedback from consumers, with many expressing frustration over product reliability and customer service. A significant number of reviewers report that their LED bulbs and smart lights fail to work as promised, often breaking within a short period, such as a month or even just weeks after purchase.
Common complaints include issues with LED strips that stop functioning and smart bulbs that refuse to pair with devices, leading to a disappointing user experience. However, a few customers do mention positive experiences, highlighting that some bulbs have lasted over a year and that customer service has occasionally provided satisfactory resolutions. Despite these rare positives, the majority sentiment leans heavily towards dissatisfaction, with many declaring they will not purchase from Feit Electric again.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 24 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 2.5 | 2 |
| Apr 25 | 1.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 2.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
“I explained that the LED light bulb lasted less than a year, so instead of them just sending one they sent a pack of...”
“(Bit of a rant) I got their 5M LED strip as a birthday present and it worked great until suddenly after only a month...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 24 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 3.3 out of 5 (fair) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: Feit Electric is #5 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 1.0).
24 reviews of Feit Electric. Filter by what matters to you.
I explained that the LED light bulb lasted less than a year, so instead of them just sending one they sent a pack of two, and delivered in a timely manner as stated. Great customer service
Several years ago I bought a Feit dusk-to-dawn light bulb, based on a favorable company review in the Costco members' magazine. When the daylight sensor locked up a few months later, I wrote a letter expressing my disappointment, but didn't expect much of a response. A few days later a new bulb arrived, with a letter of apology. That bulb performed perfectly for years longer than expected.
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Feit Electric is a leading provider of energy-saving lighting solutions, specializing in LED light bulbs, light fixtures, and smart home products. The company offers a diverse range of products, including compact fluorescent lamps (CFLs), decorative lighting, outdoor lighting, and string lights, aimed at enhancing both residential and commercial spaces. Feit Electric focuses on helping customers transition from traditional incandescent and halogen lighting to more energy-efficient alternatives, ultimately reducing energy consumption and costs. Targeting environmentally conscious consumers and businesses looking to upgrade their lighting systems, Feit Electric emphasizes innovation and sustainability in its product offerings. The company's commitment to providing quality lighting solutions makes it a reliable choice for those seeking to improve their energy efficiency while enjoying modern lighting technology. For more information, visit their website at www.feit.com.
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