
Exede Internet, operating under the brand Viasat, provides high-speed satellite internet services primarily aimed at customers in rural and remote areas where traditional cable internet options are unavailable. The company offers various plans, including unlimited data options, ensuring reliable connectivity for activities such as browsing, shopping, and online learning. Viasat’s services include professional installation and live customer support, catering to individuals and families who require dependable internet access in locations with limited connectivity. With promotional pricing and flexible plan structures, Exede Internet seeks to bridge the digital divide by offering essential internet services to underserved communities.
Reviewers frequently report negative experiences with Exede Internet, citing customer pain points more often than praise. Common complaints include service, internet, exede, told.
A smaller set of reviewers mention positives such as too bad, choppy, choppy video, choppy video streaming. Overall sentiment is predominantly negative based on 12 reviews and an average rating of 1.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 12 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“The customer service I was trying to cancel with was not polite, she was unhelpful and snarky, and I kept being put o...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 12 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +3% | 175 |
Bottom line: Exede Internet is #5 of 5 on overall rating in this group. On service, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.8 vs 1.0).
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Exede Internet, operating under the brand Viasat, provides high-speed satellite internet services primarily aimed at customers in rural and remote areas where traditional cable internet options are unavailable. The company offers various plans, including unlimited data options, ensuring reliable connectivity for activities such as browsing, shopping, and online learning. Viasat’s services include professional installation and live customer support, catering to individuals and families who require dependable internet access in locations with limited connectivity. With promotional pricing and flexible plan structures, Exede Internet seeks to bridge the digital divide by offering essential internet services to underserved communities.
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