An honest and efficient company
An honest and efficient company. Communication excellent. Would thoroughly recommend

Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
Chania Rentals consistently receives high praise from customers, boasting an impressive average rating of 4.9 out of 5. Reviewers highlight the exceptional quality of the villas, particularly Villa Enid and Joanna Villa, noting their beautiful locations and excellent amenities.
The booking process is described as seamless and efficient, with many appreciating the friendly and responsive service from the staff. Customers commend the team's flexibility, especially in accommodating changes due to unforeseen circumstances like flight cancellations. The overall sentiment reflects a strong satisfaction with both the properties and the service provided, making Chania Rentals a highly recommended choice for travelers. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 282 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 282 most recent reviews.
“Good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 282 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: Chania Rentals is #1 of 5 on overall rating in this group.
282 reviews of Chania Rentals. Filter by what matters to you.
An honest and efficient company. Communication excellent. Would thoroughly recommend
Great company you can trust, great Villa, will use again.
Excellent service - very helpful and quick to respond to emails. Villa as described ( beautiful) and they provided very good directions. We also used the car hire service which again was excellent. Would recommed for booking villas and car hire in the Chania region.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very helpful in all ways. Would highly recommend
Lovely villa and location daily sunset from the kitchen area, plenty of room for 6 of us. Loved the pool and the bbq and used these to the maximum. Owners were very pleasant and excellent with local advice of activities. Channa rentals were prompt with the info on the villa and arranged car hire to our specification.
I could only recommend you chania rentals. In particular Mr.Artemis was a helpful and outstanding employee. I would not hesitate to book a villa or a car once again through this agency. Everything was fine. Thank you so much.
We had a great holiday at Villa Danae, the communication with Chania Rentals from first enquiry thru to booking was excellent, all questions answered quickly. We met the owner Kyriakos at the meeting point about 5 minutes from the villa who then shown us the way through the village and olive groves, which was a nice and easy drive. Kyriakos was very easy to talk to and gave us some ideas of places to visit. The property itself was very clean, well-appointed with everything that you could possibly need including a small safe which we made use of. The TV is a flat screen and not an older CRT as in the photos. The villa is located in a secluded, peaceful and relaxing spot with views down to sea. The pool was nice and warm, good for day/night swimming, and the cleaning system keeps it very clean apart from a few leaves. Kyriakos comes once a week to check and clean the pool and a maid to clean the villa. On the terrace there were sun loungers and various tables and chairs giving options for dining/relaxing in the sun or shade. The INKA supermarket in Maleme is pretty good, never very busy and always got a parking spot there, also there is a Lidl close by. We visited Chania quite a few times. The Catholic Church service is at 10am on Sunday, then lunch at one of the restaurants overlooking the harbour. I honestly don't have a bad word to say about our experience only that I wished it could have lasted much longer!
Exceptional Service. Prompt friendly communication. Answered all our enquiries, and arranged Car hire.
Very efficient
Was brilliant easy to book and to communicate with prompt reply. Thanks so much excellent service.
Tolles Haus am in einem idyllischen Bergdorf, 15 min zum Strand. Ziege, Schafe, Natur. Wir hatten eine schöne, entspannte Woche und wäre gerne länger geblieben. Kostas und seine Familie ware einfach überragend nett und hilfsbereit, fast jeden Tag nette Überraschungen, Wein Obst, Feigen, Griechenlad und die Griechen selbst sind angenehm und wir kommen wieder, soweit es mit dem FLug klappt. Danke
Very Good Service all the best
Chania Rentals is a local company specializing in holiday villa rentals in Chania, Crete. With an extensive portfolio of properties, the company provides customers with a variety of options for accommodations, catering to families, couples, and groups seeking a memorable vacation experience in this picturesque region. Each villa listed on their website is personally vetted, ensuring that guests receive quality service and authentic local insights. The platform offers a user-friendly interface where potential renters can easily search for villas based on their desired check-in and check-out dates, number of bedrooms, and guest capacity. Chania Rentals emphasizes a commitment to customer satisfaction, featuring genuine reviews from past guests to help inform future travelers. By focusing on personalized service and local expertise, Chania Rentals aims to facilitate seamless holiday planning for visitors to Crete.
This profile hasn't been claimed by the business owner.