Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
over 4 years ago
5 out of 5 stars

This time was perfect

This time was perfect. Stephanie came right to my house unlike my last order that I haven’t been refunded for yet.

Helpful?
Tyetta
Tyetta
1 reviews
over 4 years ago
5 out of 5 stars

When I don't feel like cooking

When I don't feel like cooking, I go to bite squad for my meals because they are very neat, clean and professional!

Helpful?
Mary Green
Mary Green
1 reviews
over 4 years ago
4 out of 5 stars

Every time I’ve ordered through bike…

Every time I’ve ordered through bike squat I’ve had a great experience the people are very willing to learn where to come in they call me when they pull in the parking lot and they tell me where they’re sitting at and I can get them where I need to have a mat and I’ve been very pleased with the drivers they are timely and everything

Helpful?
Liana D.
Liana D.
1 reviews
over 4 years ago
5 out of 5 stars

Thank you soooooo much Darleen!!!!

Thank you soooo much for making my life easier! Darleen helped me on a SUNDAY to get my big order in for early delivery on Monday. Everyone loved the food and I was happy that everyone got to eat on time. 😁 Thank you Darleen!! Thank you Bite Squad!!!

Helpful?
Sandra Shaw
Sandra Shaw
1 reviews
over 4 years ago
5 out of 5 stars

Great!!

Great!!! On time hot food great driver and good looking

Helpful?
Cheryl Sina
Cheryl Sina
1 reviews
over 4 years ago
5 out of 5 stars

Excellent delivery

Excellent delivery, thank you. Food was hot when it arrived. Quick delivery!

Helpful?
over 4 years ago
5 out of 5 stars

Tonight for the Oscars, I wanted to treat myself and tentatively ordered French…

Tonight for a solo Oscars party, I ordered tentatively French food from a really nice restaurant here in Minneapolis and I thought that the escargot 🐌 or the French onion soup wouldn’t arrive fresh or evenly cooked, but they packaged it up excellently, and even the steak 🥩 fillet and pomme frites were awesome and amazing! Deliciosusaso!!!

Helpful?
David Houston
David Houston
1 reviews
over 4 years ago
5 out of 5 stars

Great driver

Great driver

Helpful?
Glen C
Glen C
1 reviews
over 4 years ago
5 out of 5 stars

Driver was great

Driver was great. Very polite

Helpful?
Jamie
Jamie
1 reviews
over 4 years ago
5 out of 5 stars

Just used Bite Squad in Holly Springs

Just used Bite Squad in Holly Springs. It’s a Saturday afternoon and pouring rain. The App was easy to use. I ordered J.R. Walkers Fish Shack. My food was packaged well. The presentation was great. The food was hot, matter of fact I popped a piece of fried okra in my mouth and it was almost too hot ☺️ Amber was my delivery driver and she was so sweet. She was laughing while getting soaked from the rain. Also she had on the appropriate PPE gear needed for her job. Thank you bite squad for coming to Holly Springs!!

Helpful?
Savanna Jayne
Savanna Jayne
1 reviews
over 4 years ago
1 out of 5 stars

I have tried using Bitesquad on…

I have tried using Bitesquad on multiple occasions and they never seem to be able to get my food in a timely manner. There have also been messed up orders missing items (which may be the restaurant ls fault, not Bitesquad). It's been about 4 months since I tried using them, so I thought I'd give them a try again *maybe they've improved* and I am, yet again, disappointed. Here I sit, an hour an a half after I placed my order, 30 minutes passed the expected delivery time, and still no one had even picked up my food. So my order is sitting there getting cold because they can't seem to get drivers to respond or something. When I try to check on the order it says they're trying to get a driver. It won't let me cancel my order. I'm fuming! Don't use this app! Use Uber Eats or Door Dash instead!

Helpful?
Alexa
Alexa
1 reviews
over 4 years ago
5 out of 5 stars

Best bite squad experience yet

Best bite squad experience yet! My driver Tyneequa was fast, efficient, and didn't spill one drop of my Pho. That has NEVER happened. I usually end up pouring it out of the bag or having to get a refund! She was friendly and professional. Wish I could request her every time!

Helpful?
Brenda Pogue
Brenda Pogue
1 reviews
over 4 years ago
5 out of 5 stars

Downtowner Woodfire Grill=A+ and bitesquad=A!

Order was delivered as mentioned in my order. The driver was polite and Downtowner Woodfired Grill is the best. I had the smoked rotisserie chicken pizza with mushrooms. The best!!

Helpful?
over 4 years ago
5 out of 5 stars

I have had better experience with bite…

I have had better experience with bite squad than I have had with door dash. Order have been delivered when they say they supposed to be.

Helpful?
over 4 years ago
4 out of 5 stars

Knock or use door bell

Order was delivered 10 min early which was great. Luckily I was looking at the app because there was no knock or no door bell to let me know they had set it on the porch.

Helpful?
Italian Bella
Italian Bella
1 reviews
over 4 years ago
1 out of 5 stars

I would give a zero!

I would give a zero!! This company has no business doing business. This was my first and will be my last transaction with them. Ordered food at 4:15 yesterday. Told me estimated time of delivery was 5:52pm. Not so bad. I check the time it’s now 6:05 and still no food, the app says it’s still being prepared. So I use the live chat to see where my food is, no response. So I call the restaurant, they tell me my food has been ready there just is no driver assigned. Lady tells me she’s going to try to contact them. I go back to the app and get told sorry for the delay they will let me know when the driver is on the way. I complained that our food was going to be cold. 6:45 I get a notification that my food was being prepared again and would be delivered by 7:15. Makes no sense. By this time I’m having to drop my step son off and having to drive past the restaurant so I called the restaurant at 7:00 and told them I was just coming to pick it up, they said ok. 7:15 I get to the restaurant as I’m getting out of my vehicle I get another notification from bite squad,”your drive just left the restaurant with your order.” I walk inside pickup my food. Restaurant tapatios was very apologetic told me they were sure everything was cold considering it had been made for hours at this point. And yes it was. Funny thing is bite lied!!!’ No driver picked up my food also I got a notification that a Lorraine dropped my good off at my house, another lie!!! No driver showed up to my house with any food. I requested a refund through there dumb app cause god forbid you actually talk to a person. The app says it refunded me my 97.00$ but my account doesn’t say the same. Again no actually person to talk to. Today I will be trying to contact there cooperate office. This company is a joke!

Helpful?
steve farver
steve farver
1 reviews
over 4 years ago
1 out of 5 stars

I had wonderful food delivered by…

I had wonderful food delivered by Doordash because Bite Squad AGAIN failed to pick up my order.

Helpful?
WolfieDagger
WolfieDagger
1 reviews
over 4 years ago
1 out of 5 stars

They can be better but... you get what you pay for..

I am a bite squad driver myself in the Sarasota/Bradenton area and I have ordered from the squad just to see how it is from a customers point of view and I can honestly say I am HIGHLY disappointed in this delivery service first it seems like whenever I order a driver takes forever to be located and the food goes way past the time it should customer service has you waiting for 10,15+ minutes and it’s all automated responses not a real human being the service is just poor maybe in other cities it’s better but in this market I am ashamed the drivers do not communicate with you and the tracker seems to constantly change times back and forth or just get stuck and just to be completely honest if you order from them please pick up your food instead of having it delivered because 1. It saves you the disappointment and frustration and 2. At LEAST you know you will actually get your food

Helpful?
Teresa Taray
Teresa Taray
1 reviews
over 4 years ago
3 out of 5 stars

My first experience with them.

My first experience with them..my Order was originally supposed to take 25-35 minutes..it took almost 2 hours & the app did not update this...My driver was the Best..much better than other apps drivers

Helpful?
Tammy
Tammy
1 reviews
over 4 years ago
5 out of 5 stars

I love this app

I love this app! Easiest and most reliable one out there! The drivers are amazing!!

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Bite Squad

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.