Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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C.J.
C.J.
1 reviews
over 4 years ago
1 out of 5 stars

I would give zero if I could!

I would give zero if I could. I used these yahoos last year, but they screwed me over so many times I gave up. Today was my birthday, so I decided to treat myself. I ordered from a nearby Mexican restaurant at 7:10. It is now 9:34. No food, no answer from Customer Service after trying for over an hour...no response whatsoever! I checked the tracker again, & it showed delivered. I called the restaurant & was told my order was ready nearly TWO HOURS AGO & is still sitting on the counter! Now my evening has been ruined & I have a credit card charge to dispute. I despise this delivery service, & I will blast them out on every forum possible. Incompetent yahoos!

Helpful?
over 4 years ago
5 out of 5 stars

Great experience car 🚗 🍔 🌮 better than competition

We have ordered twice in the last few days due to a remodel at our home and both experiences were excellent. Food was great, service was fast, app was easy to use. Tried to use a competitor twice and neither time did it work but both Bite Squad orders have been great. Both orders delivered faster than estimated time. Both were local restaurants we had never tried before so glad to support small businesses.

Helpful?
Shelia Powell
Shelia Powell
1 reviews
over 4 years ago
5 out of 5 stars

it was amazing

it was amazing

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Eric Watkins
Eric Watkins
1 reviews
over 4 years ago
5 out of 5 stars

Great experience

Food was great and was still hot when delivered! Thank you all...

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Sara Dubord
Sara Dubord
1 reviews
over 4 years ago
5 out of 5 stars

Order and delivery were great thx

Order and delivery were great thx

Helpful?
Earl Evans
Earl Evans
1 reviews
over 4 years ago
1 out of 5 stars

Worst deliver company ever

This is absolutely the worst company I have ever dealt with. First, our order was due at 7:29 pm and 8:26 pm I tried to contact them about our order and there was no way to contact anyone. I finally discovered at around 8:45 pm they canceled our order with no notifications at all. Do not use them if you want food.

Helpful?
Ken Fuller
Ken Fuller
1 reviews
over 4 years ago
5 out of 5 stars

Quick

Quick, efficient and friendly.

Helpful?
Vicki Kach
Vicki Kach
1 reviews
over 4 years ago
5 out of 5 stars

Love being able to try new restaurants…

Love being able to try new restaurants from home lol. Thank you bite squad!!

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over 4 years ago
5 out of 5 stars

Great sushi and delivery time.

Great sushi and delivery time.

Helpful?
A Walker
A Walker
1 reviews
over 4 years ago
4 out of 5 stars

Usually arrives by the time estimated

Usually arrives by the time estimated. Had a couple of problems with food arriving much later than expected but it was eventually remedied.

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Melissa
Melissa
1 reviews
over 4 years ago
5 out of 5 stars

Food arrived earlier then expected and…

Food arrived earlier then expected and was fresh and delicious. Part of our order was fried and I was shocked that it was also good. Driver was polite and quick.

Helpful?
B J
B J
1 reviews
over 4 years ago
1 out of 5 stars

I ordered a pizza through Jets Pizza…

I ordered a pizza through Jets Pizza and they said it was delivered but I NEVER received it. I tried to reach out to them for a refund but there is no phone # to contact and they did not respond to live chat or email. $32.97 down the drain!!!! I will never order through them again!!!!

Helpful?
Joe Giasone
Joe Giasone
1 reviews
over 4 years ago
5 out of 5 stars

Fast and on time

Fast and on time

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over 4 years ago
4 out of 5 stars

Friendly & polite but no face covering nor hot bag

My driver was friendly & polite. However, she did not wear a face covering nor did she deliver my food in a hot bag,

Helpful?
Kelly Klug
Kelly Klug
1 reviews
over 4 years ago
5 out of 5 stars

Gennifer was an amazing driver

Gennifer was an amazing driver. She sent a text when she arrived at the restaurant, letting me know that she picked up my order & was on her way. She arrived a few minutes early & made sure that I received my order before she left. I wish all delivery drivers were like Gennifer. Thank you for providing great delivery service.

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bella burfoot
bella burfoot
1 reviews
over 4 years ago
5 out of 5 stars

Bite squad and Margies Sweet Shop Bakery Witchita Falls, TX you did a…

Bite squad and Margies Sweet Shop Bakery Witchita Falls,TX ... you did a great job today delivering the birthday cake to Sheppard AFB for my son’s birthday! The delivery person even called me to make sure the location. You guys ROCK! Thank you 😊

Helpful?
Lisa Chamlee
Lisa Chamlee
1 reviews
over 4 years ago
5 out of 5 stars

Food was great

Food was great. The Bite Squad was very nice my

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Patty Tapp
Patty Tapp
1 reviews
over 4 years ago
5 out of 5 stars

Our food got here earlier than…

Our food got here earlier than expected, and the order was correct and fresh! Very happy with our experience!!😊

Helpful?
over 4 years ago
5 out of 5 stars

Order was delivered as ordered and 9n…

Order was delivered as ordered and on time. Richard did a great job.

Helpful?
Lynne E
Lynne E
1 reviews
over 4 years ago
5 out of 5 stars

Very fast delivery

Very fast delivery, food was hot and driver was so nice.

Helpful?

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