Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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April Dawn
April Dawn
1 reviews
over 4 years ago
5 out of 5 stars

Good and correct

Food was hot and was as ordered. Driver was courteous and kind. Good experience overall!

Helpful?
over 4 years ago
5 out of 5 stars

Eric was very nice

Eric was very nice , he knocked on the door and called me by name. My food was still hot & he was just an awesome delivery person

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Edward Lewis
Edward Lewis
1 reviews
over 4 years ago
5 out of 5 stars

Great delivery

Great delivery. This only delivery service I use. Always on time and my driver, Ms Summer, is so courteous and professional. I highly recommend this service to everyone.

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jeanhaunani
jeanhaunani
1 reviews
over 4 years ago
4 out of 5 stars

Drivers: Read the delivery instructions

My overall experience is 4 out of 5 but today’s experience was definitely 5 out of 5. Why is that? Because the driver ACTUALLY READ my delivery instructions. I live in a townhouse complex and up until last week, there wasn’t any large display for the house numbers and it is very confusing for anyone who doesn’t live in this complex because the numbers are all over the place (even I don’t know the numbers outside of my own cul-de-sac) so the drivers go all over the place within the complex especially when they’re GPS is confusing them, and that’s not their fault but due to that, on the delivery instructions, I put EXACTLY where to go when entering the complex from the main street so the driver will know exactly where to go to help reduce any confusion and out of the maybe 6 or so times I’ve done bitesquad, today’s driver was the ONLY ONE who followed instructions, he even thanked me for putting the instructions and I thanked him for actually taking the time to read the delivery instructions. All the drivers I had were nice but this guy was not only nice, he was really cool and smart.

Helpful?
Karol Briandi
Karol Briandi
1 reviews
over 4 years ago
4 out of 5 stars

Great service

Great service, hot, fresh and fast service ! Thank you !

Helpful?
over 4 years ago
1 out of 5 stars

Order $32 worth of food and total ends…

Order $32 worth of food and total ends up being 63 dollars, 20 of which are 'fees that don't go to that driver. So to recap, its a company that screws it customers, restaurants, and its drivers. Don't use.

Helpful?
Yvonne Glover
Yvonne Glover
1 reviews
over 4 years ago
5 out of 5 stars

My driver was sherri

My driver was sherri. She was very friendly and was here in no time.

Helpful?
K3L$
K3L$
1 reviews
over 4 years ago
5 out of 5 stars

The first time using the service since…

The first time using the service since I moved. Delivery was fast! I hope this doesn’t change. Thank you!

Helpful?
over 4 years ago
5 out of 5 stars

Super fast delivery!

Super fast delivery and food was perfect and hot!!! Will use byte squad again

Helpful?
over 4 years ago
5 out of 5 stars

It's seem like that fast arrive on time…

It's seem like that fast arrive on time good job

Helpful?
bill miller
bill miller
1 reviews
over 4 years ago
1 out of 5 stars

My information was stolen

My information was stolen on the website so someone was getting food in Hawaii. I got my money back but no clarification went wrong or that they seemed concerned that it happened? Bill

Helpful?
Kumar B
Kumar B
1 reviews
over 4 years ago
5 out of 5 stars

Good service

Good service

Helpful?
customer
customer
1 reviews
over 4 years ago
5 out of 5 stars

Jonathan's delivery was early and…

Jonathan's delivery was early and perfect. The food delivered though was a disappointment. 1st and last time for this restaurant.

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Andrea Tate
Andrea Tate
1 reviews
over 4 years ago
1 out of 5 stars

My order is wrong more times than it's…

My order is wrong more times than it's right and it's a hassle getting a refund. When you're being overcharged anyway. Highly unrecommended.

Helpful?
BC
BC
1 reviews
over 4 years ago
3 out of 5 stars

The driver was great but the food was…

The driver was great but the food was awful! This was the first time we tried this restaurant and they did not sent the appetizer, shakes, or desserts. Then the chips were with the chicken and were stale and soggy.

Helpful?
Niyoow Cade
Niyoow Cade
1 reviews
over 4 years ago
5 out of 5 stars

On time delivery

On time delivery

Helpful?
Amanda
Amanda
1 reviews
over 4 years ago
1 out of 5 stars

The order never showed up and then I…

The order never showed up and then I tried to “chat” with a customer rep and it kept timing out ‘due to inactivity’ because no one in customer service ever showed up. I spent over $100 for some one else to eat my food I guess 🤷‍♀️Then waited “hangry” for anyone to help. And now I’m more than two hours past when the meal was supposed to be delivered and still no contact or resolution.

Helpful?
April Diane
April Diane
1 reviews
over 4 years ago
5 out of 5 stars

That sauce though....

Ordered the ultimate cheeseburger and fries with cheese curds to share. It's all AMAZING!!! The flavor of the burger with their secret sauce WOW!!! The cheese curds are the BEST!!! Will be making The Red Cow one of my top 5!!!

Helpful?
Roger Willis
Roger Willis
1 reviews
over 4 years ago
5 out of 5 stars

Tonight's delivery was wicked fast!

We've had some issues in the past with slow deliveries, most of which were due to the restaurant and Bite Squad always made it right, but tonight's order was crazy fast! Keep up the good work guys and we'll keep ordering!

Helpful?
Susian
Susian
1 reviews
over 4 years ago
5 out of 5 stars

My driver Aurthur

My driver Aurthur, S. was great. On time and very professional

Helpful?

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