Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Filter by rating:
Marlo Scott
Marlo Scott
1 reviews
over 4 years ago
5 out of 5 stars

Food was delicious, delivered on time, and the driver was so nice!

The title says it all. I ordered poke bowl station and a smoothie. The food was delicious it was delivered promptly and quickly and the driver was oh so nice. Very good experience.

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over 4 years ago
1 out of 5 stars

I ordered food from a restaurant 5…

I ordered food from a restaurant 5 minutes away. the driver sent me a text stating he delivered the food at 2:30 PM. there was no food they I get ahold of the service and they keep telling me he is driving to my location for 20 minutes seriously I do not like bite squad they are unreliable. I got a refund but that is not what I wanted I wanted my order!!!!!!!

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melvin walker
melvin walker
1 reviews
over 4 years ago
5 out of 5 stars

My driver Christine was awesome!

My driver Christine was awesome!! She recognized my order was missing items and went back to retrieve

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Josh Holmes
Josh Holmes
1 reviews
over 4 years ago
2 out of 5 stars

Rude driver Laura

The driver was rude and not very social!!

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marie czibor
marie czibor
1 reviews
over 4 years ago
3 out of 5 stars

Delivered next door but I saw her so I…

Delivered next door but I saw her so I got the food.

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Jdub
Jdub
1 reviews
over 4 years ago
5 out of 5 stars

My driver was prompt & very friendly

My driver was prompt & very friendly

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Kathryn
Kathryn
1 reviews
over 4 years ago
5 out of 5 stars

Broadway Bagels always makes the best…

Broadway Bagels always makes the best bagels in town!

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M. Adams
M. Adams
1 reviews
over 4 years ago
5 out of 5 stars

Ciera R

Ciera R. Was great! Followed delivery instructions, arrived on time, great transaction!

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Charlotte
Charlotte
1 reviews
over 4 years ago
5 out of 5 stars

She was prompt and very sweet!

She was prompt and very sweet!

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over 4 years ago
2 out of 5 stars

This was the third time in a row my…

This was the third time in a row my order has been over an hour an a half to get to me. I have tried the last two weeks to get to their help but you can never get through. So this is the last time I am using this app. Luckily the food was warm this time, the last two times not only late but ice cold. I’m done.

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over 4 years ago
2 out of 5 stars

Driver was great

Driver was great! The rest of your company is lacking. Customer Service never responded to my queries. Had to email Support with my issues.

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CJ
CJ
1 reviews
over 4 years ago
5 out of 5 stars

Quick delivery

Quick delivery, perfect handoff, everything arrived as ordered!

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MRSCALPITO
MRSCALPITO
1 reviews
over 4 years ago
5 out of 5 stars

Driver was great found my house on the…

Driver was great found my house on the first try and food was hot and fresh

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customer
customer
1 reviews
over 4 years ago
4 out of 5 stars

This food was so delicious

This food was so delicious. It was hot upon arrival. I got plantains as one of my sides. Everything was good. There was a lot of it. I couldn't eat it all and had enough for another meal. It probably helped that I also bought the Jamaican patty. They were out of jerk chicken. But I got the vegetarian patty. It was also hot and very tasty.

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ERIC Kang
ERIC Kang
1 reviews
over 4 years ago
1 out of 5 stars

Terrible

Terrible. I've been a very long customer and I can say with confidence that I've spent a lot of money. There was never a time they satisfied my order. Sometimes it's late or delivers completely wrong menu. I'm very disappointed in their service as well. Given my history with them, they have never given me anything complementary. all they do is apologize and they make the same mistakes over and over.

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over 4 years ago
5 out of 5 stars

Every time that I have ever used bite…

Every time that I have ever used bite squad I have had a stellar experience. The fees hurt a bit, but it’s worth it every time.

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Denise Honn
Denise Honn
1 reviews
over 4 years ago
4 out of 5 stars

2nd driver got it done

Our first driver told us that our house was too far for him to deliver. He said our tip wasn’t enough. So then we didn’t get any other notification from bite squad and thought our delivery wasn’t coming. Luckily our delivery came and our 2nd driver was very kind.

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David Collins
David Collins
1 reviews
over 4 years ago
3 out of 5 stars

Well I like bite squad but I don't like…

Well I like bite squad but I don't like leaving it at my door and have me to bend over and get it I'm not able to bend over and pick it up that's why I say hand it to me and y'all don't do it

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Tiara
Tiara
1 reviews
over 4 years ago
5 out of 5 stars

Just amazing!

Just amazing!

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Michael Quinn
Michael Quinn
1 reviews
over 4 years ago
1 out of 5 stars

Bite squad can bite me

Bite squad can bite me. I have used them for the second time and it’s the second failure. The first time the driver was an hour late and had zero compassion. Tonight, My food is now an hour overdue and has been waiting to be picked up for that hour. I have tried to contact them via text, chat and email, and I have zero response. This is ridiculous.

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