Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

Food was delivered on time and hot

Food was delivered on time and hot. Restaurnt forgot my miso soup and salad in bento box and salmon was well done and tasteless. So disappointed with Yamato steakhouse in Bay St. Louis as they are expensive and for the price the portions are small and food overcooked. The shrimp tempura and calamari appetizers were good and still warm which I expected to be cold! Overall I would probably order again from them especially with the fast delivery from BITESQUAD

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Reignyn Khaos
Reignyn Khaos
1 reviews
over 4 years ago
5 out of 5 stars

Food was delivered very quickly and it…

Food was delivered very quickly and it was fresh and delicious! Also received free delivery.

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Mary
Mary
1 reviews
over 4 years ago
5 out of 5 stars

Thanks for a great service…

As a caregiver I'm not able to just go and am so grateful for bite squad's service. Thank you so much for a great service.

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Brooke Wain
Brooke Wain
1 reviews
over 4 years ago
1 out of 5 stars

Third time they took my money and never…

Third time they took my money and never brought my food. I'm deleting this app and sticking with door dash. At least they show up!

Helpful?
Josh D
Josh D
1 reviews
over 4 years ago
1 out of 5 stars

Horrible service

Horrible service. Order was never delivered. Will never use again.

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Tammy
Tammy
1 reviews
over 4 years ago
5 out of 5 stars

TB DePlanche

Amazing customer service. My bank does service fraud which stalled the process once and thought it charged me twice, but all was good and Bite Squad has always delivered on time and food fresh and hot for us thus far.

Helpful?
David Lumpkin
David Lumpkin
1 reviews
over 4 years ago
5 out of 5 stars

Did a good job

Did a good job

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Brian Bowman
Brian Bowman
1 reviews
over 4 years ago
1 out of 5 stars

Stupid credit card verification process

Placed an order for pickup, entered in all of my information, placed order, got confirmation, closed my computer. Opened it again in an hour, found an email that said I had to SEND AN EMAIL within 20 MINUTES with a PHOTO of my ID and CREDIT CARD or they would cancel the order. By the time I saw the email, my order was cancelled. Customer service said it was for "my protection for fraud". Won't use their business again and will tell restaurant to consider someone else.

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aloha
aloha
1 reviews
over 4 years ago
5 out of 5 stars

Excellent

Quick, excellent and friendly! Great customer service!!!

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over 4 years ago
5 out of 5 stars

Driver was great and did left at the…

Driver was great and did left at the door. Food was hot. Loved it.

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Granna of II
Granna of II
1 reviews
over 4 years ago
5 out of 5 stars

Prompt delivery

Tia was great and prompt. Glad she didn't listen to the GPS when bringing my food hahahaha

Helpful?
A Cutting
A Cutting
1 reviews
over 4 years ago
2 out of 5 stars

Ever since they updated their customer…

Ever since they updated their customer service app the response has been exceedingly slow. Also they don’t always honor their coupons. I had an offer for free delivery from a restaurant for 4.99 but they only took one dollar off. Also if you make special request like brown rice instead of white rice and the restaurant mess it up they will only refund you for the listed items not the special request. Their response time on customer service chat time is one of the worst.

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Customer
Customer
1 reviews
over 4 years ago
5 out of 5 stars

Sally

Timely and courteous delivery.

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over 4 years ago
5 out of 5 stars

My driver was awesome

My driver was awesome. He followed the directions and was very prompt. He was friendly.

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over 4 years ago
5 out of 5 stars

Tuckers is by far the best...

Tuckers is by far the best.... Fresh delish and hot food not cold ever.....

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Bianca C
Bianca C
1 reviews
over 4 years ago
5 out of 5 stars

Often wrong.. today PERFECT

Normally the order is wrong... today it was "PERFECT"... T H A N K Y O U ! !

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Steve
Steve
1 reviews
over 4 years ago
5 out of 5 stars

Great App

The app is easy to use and every time I use it the order has been accurate and the drivers are top notch. Melissa in particular is a real champion. Keep it up, Melissa!

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over 4 years ago
5 out of 5 stars

It was very good and Mahalo in Jesus…

It was very good and Mahalo in Jesus name. Amen.

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over 4 years ago
2 out of 5 stars

Seafood lunch

We both ordered the Supreme Sampler from Captain D's. We requested 4 sauces, and received NO sauces. We also did not receive crab - we received what looked and tasted like fried chicken fingers. It was NOT the best Bite Squad experience.

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Judy
Judy
1 reviews
over 4 years ago
5 out of 5 stars

The driver was fabulous

The driver was fabulous. I got my food in the time expected. All of the order items were delivered.

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