Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

The driver went above and beyond

The driver went above and beyond. He saw that I had a package in my mailbox and saw it was about to rain. So not only did he deliver my food he also brought my mail and package to me. He said he sees it is about to rain and he did not want it to get wet.

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baw149
baw149
1 reviews
over 4 years ago
5 out of 5 stars

Fast and friendly delivery

Fast and friendly delivery! Pizza from my favorite Place was still hot.

Helpful?
over 4 years ago
1 out of 5 stars

Service sucks!

To start, I placed my order at 8:15 and estimated delivery time was 9:45/9:55. The order arrived at 11:20 three hour later and that wasn't satisfactory for me. I won't be using bite squad no time in the future. I tried customer service and never got a response after waiting for 30/40 minutes. 👎👎👎👎

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over 4 years ago
5 out of 5 stars

We had a large order and it was precise…

We had a large order and it was precise and delivered in a timely fashion. Driver was pleasant.

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Jose Diaz
Jose Diaz
1 reviews
over 4 years ago
5 out of 5 stars

The food was fantastic

The food was fantastic. The driver had good communication and kept apologizing for taking a while to deliver. He was chill. The communication is always much appreciated.

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Rachel Goza
Rachel Goza
1 reviews
over 4 years ago
1 out of 5 stars

Their app is ridiculous

Their app is ridiculous. It NEVER works. Right now mine says my food will be delivered by 8:27, and it’s 8:51. It also says the driver has had it since 8:15, but the map shows no movement. When I try to get help through customer service I get a run around and eventually disconnected. EVERY SINGLE TIME. And it happens a lot. I’m done. Door Dash here I come.

Helpful?
Regina Powell
Regina Powell
1 reviews
over 4 years ago
4 out of 5 stars

The bite Squad delivery driver was…

The bite Squad delivery driver was great she gave great service but my Chinese food was inaccurate I asked for extra onion on my house fried rice and I didn't get no onions and a tall and plus the house fried rice barely had any meat any shrimp in it from the first jump so luckily I did pay for a dollar extra shrimp because that's all I seen, and also the chicken wings was very small, but other than that thank you bite Squad and I will be ordering again!

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Mandy Grubb
Mandy Grubb
1 reviews
over 4 years ago
1 out of 5 stars

Every time I bite squad another chance…

Every time I bite squad another chance I regret my decision. I would not give them one start. Terrible terrible terrible company! My food never gets delivered!!! Contacting customer service is non existent. It is through a “live chat”. It takes sl much time and effort to get a response you are better off either counting your losses or just contacting your bank for a refund. I will Never use Bite Squad again! No more chances!

Helpful?
Barbara Chan
Barbara Chan
1 reviews
over 4 years ago
4 out of 5 stars

Last time I ordered the whole…

Last time I ordered the whole experience was horrible. This time my food was delivered in time, hot and still in the container. Thanks to the driver I had this time.

Helpful?
over 4 years ago
4 out of 5 stars

Great driver but the food was not up to…

Great driver but the food was not up to Po folks standards.

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Anna Mikoto
Anna Mikoto
1 reviews
over 4 years ago
5 out of 5 stars

Fantastic food, sweet driver

The food was fantastic. The driver had good communication and kept apologizing for taking a while to deliver. I didn't think he took that long at all. He seemed very sweet. The communication is always much appreciated.

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Talial Lynn
Talial Lynn
1 reviews
over 4 years ago
5 out of 5 stars

Never had an issue before except…

Never had an issue before except yesterday. However they fixed the issue and comped my meal. Customer service was great. And the food was tasty. Just hated to have to wait almost 2 hrs for a driver to pick up and drop off my food.

Helpful?
Pepper Pyle
Pepper Pyle
1 reviews
over 4 years ago
5 out of 5 stars

Bad food. Good service

Food was garbage but that doesn't reflect on bite squad. Driver was extremely friendly and order was executed correctly. Won't order from Applebee's again.

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over 4 years ago
5 out of 5 stars

Driver was courteous and polite

Driver was courteous and polite. He checked our order for completeness because we had special requests. Thank you.

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over 4 years ago
5 out of 5 stars

My food was ok but my delivery person…

My food was ok but my delivery person was AWESOME!!!!

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Kathrine
Kathrine
1 reviews
over 4 years ago
1 out of 5 stars

The food took an hour past the time it…

The food took an hour past the time it should have arrived and it was cold and greasy,

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Mike Kuhl
Mike Kuhl
1 reviews
over 4 years ago
5 out of 5 stars

Love Eggs n Things

Love Eggs n Things. Delivery was earlier than noted on the site.

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Trish Storey
Trish Storey
1 reviews
over 4 years ago
5 out of 5 stars

Great Luxury to have

Great Luxury to have. Always fast. Worth the small delivery fee

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Christopher
Christopher
1 reviews
over 4 years ago
5 out of 5 stars

Alex was SUPER fast

Alex was SUPER fast, meal was correct, hot and delicious, and he was PPP’d out. Taco El Riendo Express, Crystal/New Hope area!

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Babyface
Babyface
1 reviews
over 4 years ago
5 out of 5 stars

Thank you David B.

David B. was my driver, even though he was late in delivering my order, I found out why he was late and I am glad that he was safe and sound for the craziness out there. He is never late and usually delivers my order in time. He was very polite and apologized. Thanks again David.

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