Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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Clifford
Clifford
1 reviews
over 4 years ago
5 out of 5 stars

Always fast and friendly awesome

Always fast and friendly awesome

Helpful?
J Bell
J Bell
1 reviews
over 4 years ago
5 out of 5 stars

Top Notch!

This guy obviously loves his job and is great at it. Got to Appreciate his dedication and effort!

Helpful?
over 4 years ago
5 out of 5 stars

Driver was awesome !

Driver was awesome !! On time and so friendly !!!!

Helpful?
Marci
Marci
1 reviews
over 4 years ago
5 out of 5 stars

On time or early, food is hot, drivers professional

My food is always delivered early or on time--and most importantly, still hot! The drivers are top notch and professional.

Helpful?
over 4 years ago
5 out of 5 stars

Fast delivery

Fast delivery

Helpful?
Tyler Mckeown
Tyler Mckeown
1 reviews
over 4 years ago
1 out of 5 stars

What a horrible platform to work for

What a horrible platform to work for. Super unorganized and when orders exceed wait time they do not credit you whatsoever. So in total you can waste an hour of your time attempting to make money off this platform just for them to screw you. Will not use again.

Helpful?
Bruce
Bruce
1 reviews
over 4 years ago
5 out of 5 stars

My driver James was great and punctual

My driver James was great and punctual. The food was hot and delicious.

Helpful?
Tabitha
Tabitha
1 reviews
over 4 years ago
5 out of 5 stars

Tiffany was super sweet and punctual

Tiffany was super sweet and punctual

Helpful?
Mauri
Mauri
1 reviews
over 4 years ago
5 out of 5 stars

Wonderful!

Wonderful! I order frequently and from a variety of restaurants. Vero Beach, Florida is a friendly little town and this company reflects it well. Friendly, respectful drivers give contact-free delivery - Setting orders where I request. Orders are correct, delivered hot, and I like the restaurant choices for delicious meals. They have many excellent indie local places and chains too. ❤️

Helpful?
Sonja Buyna
Sonja Buyna
1 reviews
over 4 years ago
5 out of 5 stars

Love Bite Squad

Love Bite Squad! I have never had any issues with them, trust them fully with my order and I appreciate how they communicate with me. Their service is amazing and my driver today, India, was absolutely incredible!!!!

Helpful?
Stacy Medley
Stacy Medley
1 reviews
over 4 years ago
5 out of 5 stars

This was not our first time…

This was not our first time using Bite Squad and it won’t be the last! Delivery was very fast which meant our food was hot and our driver was friendly and professional as always! Great job from a great service provider!

Helpful?
over 4 years ago
1 out of 5 stars

Food was great, Bite Squad awful

Food was great, Bite Squad is awful. Food (soup) was cold.

Helpful?
Elvira Kanana
Elvira Kanana
1 reviews
over 4 years ago
4 out of 5 stars

Getting better keep up da good work

Getting better keep up da good work. Don’t Eva give up . Satisfying customer. Elvira Ellen- Puninani Kanana👄❤️💕🤡😍🥸🤮😂👽😅🤪👻☠️💀

Helpful?
over 4 years ago
5 out of 5 stars

London delivered our food and DANG was…

London delivered our food and DANG was he QUICK. Our food was still hot, no reheating required. Thank you London in Venice, FL! Ale House was amazing, it was our first time ordering from them. I have Celiac so I was a little nervous but so far all good!

Helpful?
Anna Grosse
Anna Grosse
1 reviews
over 4 years ago
5 out of 5 stars

Robert is FANTASTIC!

Robert was excellent! He shared that I was his very first order! This was the best Bite Squad experience I have ever had! My food was hot and delivered within the estimated time frame noted upon placing my order. I hope I get him again the next time I order at home.

Helpful?
Sarah
Sarah
1 reviews
over 4 years ago
1 out of 5 stars

Not a "tech glitch"; just bad customer service

My order was sitting at the restaurant for well over an hour. No one (as usual) was responding to the customer support feature on the app, so I had to dig around online to find their restaurant hotline which I was on hold on for over ten minutes. The person there blamed it on a tech glitch (even though waiting for an obscene amount of time after the delivery due time and not getting any response from the app customer support is completely routine), and told me that I would have to call back (wasting more of my time) when I got the once-hot food and drink delivered which is surely ice cold by now. UNACCEPTABLE, and she wouldn't let me talk to a supervisor. This is no tech glitch. They habitually have late or wrong orders and then give customers no easy recourse to get the issue(s) fixed. I will not be using them ever again, and I'm calling out the people on the restaurant line for taking no responsibility for or apologizing for the lack of "customer support" on the app.

Helpful?
over 4 years ago
5 out of 5 stars

Food was exactly on time

Food was exactly on time, driver friendly, food was hot and all items were there! Great

Helpful?
Mark Boutin
Mark Boutin
1 reviews
over 4 years ago
2 out of 5 stars

Incomplete Order As Usual

Once again my order was incomplete. Seems every time I order something is either missing or substituted because they were out. Offering a credit only ensures I order again and gives them an interest free loan.

Helpful?
Rob Dusse
Rob Dusse
1 reviews
over 4 years ago
5 out of 5 stars

Driver/delivery person was very…

Driver/delivery person was very efficient, polite and friendly

Helpful?

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