Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
over 4 years ago
5 out of 5 stars

My driver

My driver, Marcus, was absolutely darling! So polite and on point!!

Helpful?
John Wilson
John Wilson
1 reviews
over 4 years ago
5 out of 5 stars

Our driver was amazing and…

Our driver was amazing and professional. Went above and beyond to fix one of our mistakes.

Helpful?
over 4 years ago
5 out of 5 stars

Love all the choices!

I used Bite Squad occasionally when I feel like something different. The choices of restaurants are very extensive. Drivers are always kind and on time.

Helpful?
Bill
Bill
1 reviews
over 4 years ago
5 out of 5 stars

Our driver was prompt and friendly

Our driver was prompt and friendly. Food very high quality.

Helpful?
Briana Jones
Briana Jones
1 reviews
over 4 years ago
5 out of 5 stars

Fast, fresh, friendly

The food was delivered fast and was still hot/fresh. The delivery driver was the sweetest lady ever and very polite. 10/10 recommend!!

Helpful?
over 4 years ago
1 out of 5 stars

Didn't deliver took 5 days to refund

Ordered a nice big mexican meal for my family who had been working really hard in the heat all day. Bite Squad picked up the food per the restaurant (I had to call) and the driver just never arrived. 1.5 hours after the original delivery time the software still hadn't updated. Bite Squad said they couldn't reach the driver- and the refund of my money would take 5 days.

Helpful?
Cleta Stewart
Cleta Stewart
1 reviews
over 4 years ago
5 out of 5 stars

I love them on time food is hot very…

I love them on time food is hot very nice drivers

Helpful?
over 4 years ago
5 out of 5 stars

My order was delivered quicker than…

My order was delivered quicker than their estimated time! Our food was piping hot.

Helpful?
Lisa
Lisa
1 reviews
over 4 years ago
5 out of 5 stars

Steven is always prompt

Steven is always prompt. The food is still fresh and the drinks are cold. When Steven delivers our meal feels like we got it straight from the restaurant wait staff!

Helpful?
Julia Johnson
Julia Johnson
1 reviews
over 4 years ago
5 out of 5 stars

Chelsea’s Coffee is amazing

Chelsea’s Coffee is amazing ! I’ll def order from there again :)

Helpful?
Crystal
Crystal
1 reviews
over 4 years ago
5 out of 5 stars

Great driver

Great driver, we arrived at my building at the same time and I had an armful of plants and he picked it up for me which was super helpful. The food was terrific too!

Helpful?
Mandy Greene
Mandy Greene
1 reviews
over 4 years ago
5 out of 5 stars

Heyyy Torrence!!!

Food was hot, delivered quickly and driver was FINE A-F. Heyyyy Torrence!!! Lol

Helpful?
Lainie
Lainie
1 reviews
over 4 years ago
5 out of 5 stars

Driver was the frosting on the cake!!

Food was delivered quick, fresh and hot. The driver Juanquita was sweet and friendly. Thank you Juanquita for ending the experience with a cordial smile.

Helpful?
Pam Chapman
Pam Chapman
1 reviews
over 4 years ago
5 out of 5 stars

Very good service!!!

Very good service!!!

Helpful?
Terri Cisco
Terri Cisco
1 reviews
over 4 years ago
5 out of 5 stars

have had nothing but good experiences…

have had nothing but good experiences with bite squad. none of that getting food late because they are making other deliveries on their way to you with your food nonsense you have with other companies. and if the restaurant messes up your order, bite squad has your back.

Helpful?
Frank Pintye
Frank Pintye
1 reviews
over 4 years ago
5 out of 5 stars

Best Delivery service ever

After placing the order the food arrived on time and hot. The delivery driver was terrific and wanted to make sure that my experience with BiteSquad was top notch. I will never use another delivery service

Helpful?
over 4 years ago
5 out of 5 stars

Bite squad is always on time and most…

Bite squad is always on time and most of the time they are early which I love because I’m so hungry. The order is always accurate, the food is always warm the delivery person is friendly and polite. I love Bite Squad.

Helpful?
Nancy
Nancy
1 reviews
over 4 years ago
1 out of 5 stars

Not reliable

Didn’t notify me when the restaurant didn’t have what I wanted. Driver arrives and my entree is missing. Leaving me with no dinner. Have never been impressed with the BiteSquad customer service- the reply was “well this can happen when the restaurant is busy” “ you can wait about 5 days to get the money back for the food that was never delivered” Drivers always pleasant and kind but their processes and customer service are severely lacking.

Helpful?
Weldon Self
Weldon Self
1 reviews
over 4 years ago
4 out of 5 stars

Food was great & delivery arrived early.

Food was great & delivery arrived early.

Helpful?
Mandy M. Roth
Mandy M. Roth
1 reviews
over 4 years ago
1 out of 5 stars

Food never showed but site tracking…

Food never showed but site tracking said it was delivered. When I contacted the company they admitted the order went to the wrong driver and that they'd canceled the order with a refund pending. They claimed an attempt to call was made. No attempt shows in my cell phone history.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Bite Squad

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.