Bite Squad

3.958 out of 5 stars
4.0
Great1,000 reviews

TrustScore

4.0
3.958 out of 5 stars
Great
5 out of 5 stars
666
4 out of 5 stars
67
3 out of 5 stars
32
2 out of 5 stars
29
1 out of 5 stars
206
1,000 reviews in total

Review summary

Bite Squad has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

SCAM CHARGES Absolutely HORRIBLE APP.

Absolutely HORRIBLE APP.. I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP!!! EVERY M...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Awful company; does not value its customers

If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

There was no communication as to…

There was no communication as to delivery information. Upon the delivery of our pizza, the Bitesquad driver rang the doo...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Total RIP OFF

Total RIP OFF, CHARGES $69 for a $35 MEAL. Contact them and they said no REFUND WHEN WE DID NOT receive THE MEAL! THIS F...Read more

0
0
🔥 High engagement

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over 4 years ago
5 out of 5 stars

Great service

Food was delivered hot and within the time frame I asked for. Easy service to order from.

Helpful?
Deb Flynn
Deb Flynn
1 reviews
over 4 years ago
5 out of 5 stars

Fastest delivery ever

Fastest delivery ever! Driver was great!

Helpful?
over 4 years ago
5 out of 5 stars

Great service!

Great service even though it was a confusing address we were at. Great job!

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Kaye Falls
Kaye Falls
1 reviews
over 4 years ago
5 out of 5 stars

Had the best driver I have had from ANY…

Had the best driver I have had from ANY food delivery service tonight! Food was on-time and hot.

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Lois
Lois
1 reviews
over 4 years ago
5 out of 5 stars

Great service

Our food was on time and hot. Everything was perfect.

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over 4 years ago
5 out of 5 stars

My driver was Lisa

My driver was Lisa ! Fantastic job! Food was hot AND early!!!!

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Carla Smith
Carla Smith
1 reviews
over 4 years ago
5 out of 5 stars

My food was very good

My food was very good. It was hot and fresh and Celeste, my delivery driver, was prompt and courteous.

Helpful?
over 4 years ago
1 out of 5 stars

No more Bite Squad

No more Bite Squad. Food takes hours and arrives cold. They have no drivers. Don't offer a service if you can't actually provide it.

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Lauren
Lauren
1 reviews
over 4 years ago
1 out of 5 stars

Consistently late and bad customer service

Bite Squad used to be ok, but my past couple of orders have all been very late (30 min to 1 hr) and the food arrives cold and gross. By the time you realize your food is going to be super late, they don’t let you cancel and/or refund. The most any of the multiple customer service agents I’ve had to go through every time was offer a $5 credit. Not good enough. GrubHub is WAY better.

Helpful?
Keosha dupree
Keosha dupree
1 reviews
over 4 years ago
5 out of 5 stars

They were fast and very sweet drivers.

They were fast and very sweet drivers.

Helpful?
Jeff
Jeff
1 reviews
over 4 years ago
5 out of 5 stars

Delivery driver was on time very…

Delivery driver was on time very courteous and food was HOT! Perfect

Helpful?
Amelia
Amelia
1 reviews
over 4 years ago
5 out of 5 stars

Bite Squad was great

Bite Squad was great. Because it was so late, I thought they might have trouble but they did not mention to me if they did. the hand off was perfect. This was from Jersey Mikes and they made my sandwich i loved it. I have never had their cold Roast beef it was very good. I will use Bite Squad again

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S Bailer
S Bailer
1 reviews
over 4 years ago
5 out of 5 stars

Love it

Love it! We were quarantined in Hawaii and using bitesquad to get food was easy peasy. So many choices of restaurants who deliver in Honolulu. They taste good and was fast. So after about 7 hours flight despite all the hassle, bite squad food delivery’s awesome! Fast delivery and excellent communication.

Helpful?
Debbie Tanner
Debbie Tanner
1 reviews
over 4 years ago
1 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service. They accept no responsibility when their driver's screw up. (Get lost, are late to pick up food, food is wrong or cold when delivered, etc.) The most they will do is give you a $5 credit which does nothing.

Helpful?
SUSAN HILL
SUSAN HILL
1 reviews
over 4 years ago
5 out of 5 stars

Great service

Great service , food was great & right on time , this is my favorite app to order meals

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COLLIN EZELL
COLLIN EZELL
1 reviews
over 4 years ago
5 out of 5 stars

The driver was very nice and awesome

The driver was very nice and awesome. The food was hot and delicious.

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Na
Na
1 reviews
over 4 years ago
5 out of 5 stars

Great service

Great service

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Daryl Hopper
Daryl Hopper
1 reviews
over 4 years ago
4 out of 5 stars

Southern Coast Seafood

This was my 1st time eating here. It wasn't a bad experience,but the grease definitely needs to be changed. Other than that good portions and seasoned well. I'll give them another try.

Helpful?
over 4 years ago
3 out of 5 stars

Our food was cold

Our food was cold. Also suppose to be a large cheese dip added but there wasn't. Ella DeJesus said she added it. This was from El Acupulco Restaurant.

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Boysen Clute
Boysen Clute
1 reviews
over 4 years ago
5 out of 5 stars

Patrick was awesome

Patrick was awesome. Quick and polite

Helpful?

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