The Collection team Collect the GST…
The Collection team Collect the GST amount but they are not giving the GST Bill, Poor Customer Care Support

Balaji Courier & Cargo, operating under the domain www.balajicourier.com, is an international courier service based in Delhi, India. The company specializes in providing fast and reliable shipping solutions for both domestic and international destinations. With a wide network that covers various states in India and numerous countries worldwide, Balaji Courier & Cargo aims to facilitate seamless logistics for individuals and businesses seeking efficient courier services. The company caters to a diverse clientele, including personal customers, small businesses, and large enterprises, looking to send parcels and documents across international borders. Their services include shipment tracking and timely delivery, ensuring that customers can monitor the status of their consignments throughout the shipping process. Balaji Courier & Cargo focuses on delivering quality service, making it a suitable choice for anyone in need of dependable courier solutions.
Balaji Courier & Cargo receives mixed feedback from customers, reflecting both commendable service and significant issues. Many reviewers praise the company for its excellent international delivery and helpful staff, highlighting timely deliveries and good packing.
Positive experiences often mention the professionalism of employees, with some customers expressing satisfaction with their overall service. However, a substantial number of complaints focus on poor customer support and issues with parcel tracking, with several customers reporting lost or damaged shipments. Instances of delayed deliveries and lack of communication are also common grievances, leading to frustration among users. Overall, while some customers have had positive experiences, the negative reviews regarding service reliability and customer care are concerning.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 44 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 1.0 | 1 |
| Jul 24 | 3.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 44 most recent reviews.
“Recently I sent a parcel from Jayanagar, Bangalore to my daughter studying at Edinburgh,Scotland”
“The Collection team Collect the GST amount but they are not giving the GST Bill, Poor Customer Care Support”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (fair) | 100 out of 100 | 3.7 out of 5 (good) | 3.8 out of 5 (good) | 3.3 out of 5 (fair) | — | 44 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Balaji Courier & Cargo - India is #4 of 4 on overall rating in this group. On value, Smile Cargo scores higher (4.5 vs 3.3).
44 reviews of Balaji Courier & Cargo - India. Filter by what matters to you.
The Collection team Collect the GST amount but they are not giving the GST Bill, Poor Customer Care Support
Balaji Courier & Cargo is a fraud company. We couriered goods worth Rs 80,000 to Portugal through them but our goods did not reach there and they are not even telling us where the goods are. S Sachan
very poor service, not even a customer support are contacting, initially they say for 5 days but it will reach after 15 days strongly recommend to not go for the this service
The most pathetic international courier service I had ever seen, it's being 1 month passed and my courier is still stuck somewhere in between. No proper tracking, none of the responsible person. Vikas Gupta : 9810070370
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Polarized pattern: few middle ratings. 61% of recent reviews are 4–5★ and 36% are 1–2★.
Completely fake. Didn’t receive courier..been since 25days.. no tracking system.. tells some stories.. loots the money… donot opt them
Very worst,irresponsible and unprofessional approach.we faced theft of a pair of new addidas shoes in a courier/cargo sent to muscat - oman. irresponsible approach from this company and denied theft and atlast blamed the other country courier service, when approached them they denied saying the parcel was delivered as received.This company which took the items was responsible for making sure of the safe delivery. Unfortunately no compensation . Please do not prefer this courier
Worst Courier Company
iRecently I had booked a shipment from Balaji Courier & Cargo from Delhi to Canada. Initially they said we had to pay only 14k for 20KG shipment and there will be no hidden charges and we dont have to pay anything else. But these guys are big frauds once the parcel reached Canada, they levied a 80$ custom duty on it and they pressured us to pay the amount else parcel will be returned back. They assured us that they will compensate and refund this amount as this was their fault because they hid such charges. as student in canada I didnt have money but fearing that parcel will return I was forced to borrow money and pay the custom duty. Once I paid the custom duty these guys stopped picking up the call and now they are saying We wont pay you back. I have all the proofs including call recording where they had promised refund. These guys are big frauds and cheats. Should not book any parcel from them. I am now left with a debt of 80$ and as a student it is a big thing for me. Ms.Aina ,Mr. Gaurav & Ashutosh are liers and frauds.they fool clients .
I have received a parcel from my family via your courier service(balaji couriers, Bangalore). On opening the Parcel, I noticed that the packages were broken and filled with rat droppings(rat poop). Please look at the pictures attached. All the packages were infested by the rat's droppings. Have a look at the images attached. So I had to throw away the complete package and get the apartment professionally cleaned due to the risk of health hazards. The total value of the shipment was Rs 9935/- and the courier charges were Rs 19000/-. Additionally, the cleaning charges for the apartment is 200 Euros. I am in such conditions HEALTH wise that it's risky for me to be exposed to such animal poop. I have been following up with the customer care since I received this parcel. the customer care is not providing any help other than beating around the bush. I only have one regret on wasting my money and EFFORTS for nothing !! Please try to think from my perspective, who has been waiting for the parcel containing important things for my condition and finally I end up receiving rat poop. And then I just have to throw the entire packet into dustbin. This was international courier by the way. Total package weight was 20kg. Sent from Bangalore to Germany. Thanks and Regards, Seema To all the readers: Do you guys know where can I file the grievance if the courier company is not helping me?
બેકાર સર્વિસ છે બ્લેકમેઇલ કરે છે તમારા એરિયામાં અમારી સર્વિસ નથી તમારું કુરિયર છે રાખડી છે લઈ જા નહીતો પછી મોકલાવી દેજો
Never send your stuff with this company. Everything got drenched and no response by Balaji courier service. Playing blame game with the flight and local delivery companies. All of my very expensive formal wear, house hold items got ruined, sent 7 boxes and all were ripped, wet and open.
Guys there is a very serious kind of fraud which is happening and I feel cheated by Balaji courier service (BCC).I wanted to send a pakage to my family member in Perth and contacted BCC.Initially they sounded so genuine and professional and promised to have my package packed in front of me but when their person arrived he failed to bring the exact packaging stuff despite telling them and sharing my content much in advance.I was still OK with it as they sounded faithful.Staff told me that he will take my stuff to his office and have it packed Live through mobile with all dimension and weight shown to me ,Believing them was again a mistake.Nothing Happened !! No weight shown,No dimension shown and I was verbally told that my dimension is falling under the category of 13KGS and Have to do the payment.Still believed with Faith and did the payment and was advised that I will be shared with tracking details the next day.Next day I get the call from BCC and instead of telling me my tracking details I am bluntly told by Some Arvind Kumar that I have to pay additional money as my stuff is falling under the category of 18KGS.(Magic) Either I pay or They will stop my Package.Despite telling and sharing my ordeal he was more concerned about money.Bluntly telling me either I pay or to take my package Back. I feel so cheated and would like to save others..Plz do not Believe in BCC and do not go as per their words.They should remove the Holy name of Balaji from their company name.#shame I hope this save other customer. I will definitely take this to court of Law and file case as I have all proof including all call details/payments. Chandra.
Extremely unprofessional customer service. I wanted to send package from Bangalore to USA. However, the person in charge insisted sending the parcel from Bangalore to Delhi by post, and kept on asking for documents weirder and weirder. I finally tried Fedex directly, and was able to send the parcel in one evening, after trying hard with Balaji for about 10 days.
I deal with balaji courier with mr Sujit this very responsible person but time commitment is very not responsible always deliver my courier late some garment missing this time.
Worst services, took the service for 22 kg from bangalore to USA. They destroyed everything in the box. And I din get the parcel on time and it took 24 days to come and they told me on call will send u by 10 days Worst worst courier services eve
Balaji Courier & Cargo, operating under the domain www.balajicourier.com, is an international courier service based in Delhi, India. The company specializes in providing fast and reliable shipping solutions for both domestic and international destinations. With a wide network that covers various states in India and numerous countries worldwide, Balaji Courier & Cargo aims to facilitate seamless logistics for individuals and businesses seeking efficient courier services. The company caters to a diverse clientele, including personal customers, small businesses, and large enterprises, looking to send parcels and documents across international borders. Their services include shipment tracking and timely delivery, ensuring that customers can monitor the status of their consignments throughout the shipping process. Balaji Courier & Cargo focuses on delivering quality service, making it a suitable choice for anyone in need of dependable courier solutions.
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