Air cargo received in Kashmir (sent from the UK) - no complaints. I would check the price before sending as some of our items incurred duty charges, however overall it was a good service as our main concern was getting the items there on time. Cargo company will collect the package and deliver. Communication was good and when we needed answers, we were informed on time.
★☆☆☆☆ Extremely Disappointed – Avoid This Cargo Service
Absolutely terrible experience. I posted a parcel back in December 2024 and it is now June 2025 — still no delivery, no update, no accountability. I've tried contacting them multiple times and all I get is vague excuses or complete silence.
This is by far the worst cargo service I’ve ever dealt with. They’ve wasted my time, caused stress, and left me without any answers. If you value your time, money, and sanity — DO NOT use this service. Total disgrace.
I’m too happy with the service provided. I sent parcel to my son in Pakistan. He received parcel before the time advised.
All items were there nothing missing. We will definitely send parcel again from Smilecargo. Keep it up!!!
I must say I was initially concerned since the stuff I was sending to Pakistan were all gifts and something I had bought with a lot of thought and effection. As soon as the parcel was collected from me, I was in touch with the staff at Smile Cargo and they were extremely helpful with giving me proper update. Very impressed.
Sidra
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.