Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
Aspect Group Services receives overwhelmingly positive feedback from customers, highlighting their superb customer service and high-quality workmanship. Reviewers frequently commend the friendly and efficient teams, particularly praising individuals like Emma and Kevin for their professionalism during installations, such as EV chargers and roofing projects.
Many express satisfaction with the timely completion of work and the neatness of the installations. However, a few customers report issues, including complaints about mess left behind and instances of poor workmanship, with one reviewer describing a "bodge it and run" experience that resulted in damage to their property. Despite these criticisms, the majority of reviews reflect a strong sentiment of appreciation for the company's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 86 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2023.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 5.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 86 most recent reviews.
“New EV charger fitted on time by friendly, efficient team”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | — | 86 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 1.9 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.0 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.1 out of 5 (fair) | 4.1 out of 5 (good) | +1% | 1,000 |
Bottom line: Aspect Group Services is #1 of 5 on overall rating in this group.
86 reviews of Aspect Group Services. Filter by what matters to you.
Fantastic service, from to start to finish, a big thank you to Lisa and all the workmen for what you have done, also daily briefings from Lisa, explaining what was happening. Would certainly recommend Aspect Group Services
Aspect carried out some repairs to our (high) roof and chimney promptly, efficiently and with good humour. We are very pleased with the work and will definitely use Aspect again.
From the start everything was put in place. Surveyor attending the property was extremely honest and gave me all the options available to me. The workforce I could not fault them very tidy and left the site in a good state every day. Polite and hardworking. Site supervision was first class I would highly recommend Aspect Roofing.
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Kitchen was Finished to great standard. Always kept informed of what would be happening. Great company, very friendly staff nothing was to much trouble always went above and beyond to make sure I was happy at every point of the refurbishment. Would highly recommend x
Aspect have recently completed the large and complicated job of re-roofing our house. They have done an outstanding job from start to finish. The quality of the work, the project management and the people have all been excellent. We chose them because they are experienced in heritage building work, and they took great care over materials and preserving the character of the house. They were trustworthy and friendly (and our roof looks absolutely beautiful!). I can’t recommend them highly enough!
The service delivered was excellent from the survey to the repair work needed. The team on site doing the work were professional in their approach sorting the problem out and explaining what caused the problem and how we could monitor in the future. Aspect fitted the roof 10 years ago and this is the first piece of maintenance we have had to have, and that was caused by cracked pan tiles and the recent wind. Would and have recommended their use for roofing issues.
Excellent workers very friendly and helpful answered any questions always cleared up before they finished
We have recently had our Grade 2 Listed property re-roofed by Aspect Group Services and would have no hesitation in highly recommending them to carry out Heritage roofing work. Our Norfolk long house was built predominantly in the 1640s and is of clay lump structure. The Team who erected and dismantled the scaffolding were very sensitive to the construction of the house making sure there were no weight bearing elements touching the house walls. All scaffolding items were handled carefully and with minimum noise. The Team who carried out the roofing work were exceptional. They were very professional at all times and showed great sensitivity in conserving and restoring the roof on such an old property. It is always a bit daunting for home owners embarking on a large project like this but the Roofing Team gave us complete confidence right from the start that we had selected the best company to do the work. We are absolutely delighted with the new roof. Many of the original tiles were able to be re-used and any replacements were carefully selected from reclaimed pantiles. The pantiles flow beautifully across the roof and the lead work is superb. We could not be happier with the end result.
I was pleased with my kitchen all your staff are polite and kind thank you so much
Very pleased with the work , all work men very polite friendly thank you
Excellent service throughout from the booking in of the works to completion. We were kept fully informed of all works being undertaken and both the scaffolding team and the roofing team worked seamlessly to finish the works in good time. Nothing was too much and Keith and Joel went above and beyond ensuring our roof tiles and guttering were in good order. Highly recommend. Thank you.
Work finished on time and to a good standard.
We are very pleased with the work carried out on our roof. The workmen were friendly and very hard working. They did a great job. We were kept informed at every stage. Excellent communication. Everything was cleared away and scaffolding taken down soon as job was completed. Thank you.
We have recently had our Kitchen & Wetroom refurbished by Aspect Group Service's. And would like to take this opportunity to thank them for the Quality of the workmanship.The work was carried out with the minimum of fuss my wife and I are very happy with the end result..I would not hesitate to recommend Aspect Group Service's if asked..
I cannot believe how well the whole process of having a new kitchen fitted went. From the first day to the last we were kept informed of every step that was happening and what was happening next. All the staff that we met were friendly and polite and didn’t waste any time in doing everything they needed to do. We would definitely recommend Aspect services from our experience.
Really pleased with our kitchen all staff were very friendly especially chris and richard would definitely recommend. Theres no messing about with these guys very quick to get on with the job
I had my kitchen and bathroom done with aspect.. it was done in minimal time and they kept everywhere to a clean standard while in the process... very polite staff and most of all an outstanding result... would highly recommend
Our kitchen and bathroom refit was done in 10 days to a great standard with no hold ups or delays so I'm very pleased with the work and the tradesmen were polite,helpful and friendly and their work was checked along the way to spot any snags. So it was good service all round 👍👍👍
Very friendly and helpful.would strongly recommend
Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
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