Excellent quality of roofing work
Excellent quality of roofing work. Some issues with damage to items on site and a dramatic increase in the originally quoted price. In addition, the roof was left uncovered for several days during torrential rain.
Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
Aspect Group Services receives overwhelmingly positive feedback from customers, highlighting their superb customer service and high-quality workmanship. Reviewers frequently commend the friendly and efficient teams, particularly praising individuals like Emma and Kevin for their professionalism during installations, such as EV chargers and roofing projects.
Many express satisfaction with the timely completion of work and the neatness of the installations. However, a few customers report issues, including complaints about mess left behind and instances of poor workmanship, with one reviewer describing a "bodge it and run" experience that resulted in damage to their property. Despite these criticisms, the majority of reviews reflect a strong sentiment of appreciation for the company's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 86 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2023.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 5.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 86 most recent reviews.
“New EV charger fitted on time by friendly, efficient team”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | — | 86 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 1.9 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.0 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.1 out of 5 (fair) | 4.1 out of 5 (good) | +1% | 1,000 |
Bottom line: Aspect Group Services is #1 of 5 on overall rating in this group.
86 reviews of Aspect Group Services. Filter by what matters to you.
Excellent quality of roofing work. Some issues with damage to items on site and a dramatic increase in the originally quoted price. In addition, the roof was left uncovered for several days during torrential rain.
I am very pleased with the finished work done to the main and garden roof,however I can't help but think the work took a little longer then needed and better communication with the customer should be your priority. Have to say the G lastic part of the work was absolutely faultless.
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Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
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