Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
Aspect Group Services receives overwhelmingly positive feedback from customers, highlighting their superb customer service and high-quality workmanship. Reviewers frequently commend the friendly and efficient teams, particularly praising individuals like Emma and Kevin for their professionalism during installations, such as EV chargers and roofing projects.
Many express satisfaction with the timely completion of work and the neatness of the installations. However, a few customers report issues, including complaints about mess left behind and instances of poor workmanship, with one reviewer describing a "bodge it and run" experience that resulted in damage to their property. Despite these criticisms, the majority of reviews reflect a strong sentiment of appreciation for the company's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 86 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2023.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 5.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 86 most recent reviews.
“New EV charger fitted on time by friendly, efficient team”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | — | 86 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.4 out of 5 (fair) | 1.9 out of 5 (poor) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.0 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.1 out of 5 (fair) | 4.1 out of 5 (good) | +1% | 1,000 |
Bottom line: Aspect Group Services is #1 of 5 on overall rating in this group.
86 reviews of Aspect Group Services. Filter by what matters to you.
i am very happy with the work, but very unhappy with the mess some work persons left. could have made more of an effort to clear up each day. not left for me to do it. not all work persons were like it. kitchen beautiful and finished to a high standard. lisa the site manager very helpful tried to update us as things went.
We recently had our kitchen renovated and my whole family is very pleased with the outcome. The workers were very friendly and the person in charge kept us updated on each process of reconstruction. There was a short delay due to a problem with the boiler so we had no heating for a few days but the company was very helpful and everything was resolved by the end of the renovation. Me and my family are very pleased with the final result.
Our kitchen and bathroom refit was done in 10 days to a great standard with no hold ups or delays so I'm very pleased with the work and the tradesmen were polite,helpful and friendly and their work was checked along the way to spot any snags. So it was good service all round 👍👍👍
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
overall the bathroom looks a million times better than it did, but saying that i believe the customer should be consulted before toilet, bath and sink fitted. for instance in my opinion the bath has been fitted the wrong way round, instead of the water running away from me when showering its trying to come towards me against the flow, i expect ill get used to it
Aspect Group Services is a reputable provider of home services in East Anglia, specializing in roofing, scaffolding, property maintenance, and renewable energy solutions. Established in 1972, the company has built a strong foundation of trust and reliability among its clients in Norfolk and the surrounding areas. Their team of skilled professionals is dedicated to delivering quality workmanship, ensuring that residential and commercial properties are well-maintained and energy-efficient. The company caters to a diverse customer base, including homeowners, property managers, and businesses seeking comprehensive property services. With a focus on sustainability, Aspect Group also offers renewable energy solutions, helping clients improve their energy efficiency while reducing their environmental impact. By combining expertise in various home services, Aspect Group Services aims to meet the unique needs of each client, contributing to the overall safety and functionality of their properties.
This profile hasn't been claimed by the business owner.
