Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical has a positive customer experience.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
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Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
622
100%
● Low
4.8 / 5 overall
=
622 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 0.7
12-month avg
4.2
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
2
Sep 24
5.0
5
Oct 24
5.0
4
Nov 24
5.0
3
Dec 24
3.8
11
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service18%
85 mentions
Helpful support11%
54 mentions
Professionalism11%
51 mentions
Friendly staff8%
39 mentions
“The clinic is of highest standard”
On “Customer service” · Feb 12, 2025
Top complaintsof 12 negative reviews
Response time25%
3 mentions
Communication25%
3 mentions
Customer service17%
2 mentions
Payment issues17%
2 mentions
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
On “Response time” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
My sister and I had the operation on the same day, they were very professional and kind, the operations went very well and now after 3 months I can say that I really recommend you this clinic. All the staff were very kind, I personally thank my dietitians Amy, Minty, Nora and post op Yasmine. Thanks for all.
سويت عمليتي قبل شهر تقريبًا واشعر بالرضا التام عن العملية وعن نتائجها واخص بالشكر اخصائيات التغذيه ( مينتي ، ايمي ،ياسمين ، نورا ) اللي كانو معي خطوه بخطوه ولا زالوا يتابعون معي كل شي ويجاوبون على اسئلتي بأي وقت فعلًا تجربة ممتازة وانصح اي شخص يحتاج عملية قص معدة يتوجه لهم
Hallo, ich muss sagen ich bin so zufrieden wie mir nach der OP geholfen wird, Amy minty und Bahar sind jederzeit für mich da wenn ich fragen habe. Sie erklären immer alles sehr ausführlich und ich fühle mich so gut aufgehoben. Danke euch 💋❤😘
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Fue todo genial el trato del medico como el del personal en el hospital me trataron de 10 en las mejores manos que me puede poner y rosa la encargada que nos ayuda desde España es como una persona de mi familia tan buena,servicial y un millón de cosas mas ella es parte de mi proceso y eso nunca se me olvidara te quiero muchísimo rosa gracias por todo
The whole process from enquiry, to surgery to all my post surgery care nothing was too much. There is nothing I could fault. From booking my surgery Lilly was absolutely lovely and made sure everything was taken care of for me. The surgeon and all the nurses and cleaning staff made my experience soo much more relaxed. They helped me every step of the way. I thought the language barrier would be a problem but it wasn't. We worked ways around it. When I got home after my surgery they provided me with everything I needed. I had the lovely help from Dietician Amy who was there for everything I needed. Amy went above and beyond. She would always answer as soon as she could. Always believed in me when I didn't myself. Without Amy's support I'm sure I wouldn't of been half as successful as I have been. It's been 6 months since my surgery and I feel amazing. 6 months just short of 6 stone lost and 4 dress sizes down.
Je me suis faite opérer fin août 2022, j'ai eu une très bonne expérience, les médecins étaient super gentil avec moi.
À ma rentrée, je me suis faite suivre par les diététiciennes Amy, Minty et Nora et Yasmine et Sonia.
Elles ont été vraiment adorables avec moi, je me suis liée d'affection avec ces personnes, elles sont dans la bienveillance et elles m'aident beaucoup dans mon quotidien.
J'ai perdu 30kg et je ne regrette pas l'opération car le suivi était incroyable.
Léona💓
Es ist 1 Jahr her und ich habe jetzt mein Ziel erreicht,ich bin so zufrieden das ich ein neues Termin gemacht habe in Februar für Haut straffen
Ich habe mich sooo gut gefühlt mit der Truppe, sehr freundlich und immer für mich da, sehr hilfsbereit,Emy, Minty und Bahar, ganz süsse Frauen das war für mich die beste Entscheidung 😘🥰
Sono stato seguito dall inizio fino alla fine del mio percorso, personale eccezionale e super disponibile... un grazie speciale a Samuel che è stato davvero fantastico
Everything went smoothly and i'm now almost three months post-surgery. The team is pretty great, once you get to Istanbul they take care of every single thing so your only concern is your own well-being. Once I came home i've been in contact with dietitian Amy, who has helped me with all the stages of the diet post-OP (very important)! she answers very fast and is super helpful. So are translators Kubra, Haki and Chela, not only while i was there but also afterwards! I was afraid of getting surgery in another country but this was definitely a good decision, and for a quarter of the price i'd pay at home, so definitely recommend!
Vielen Herzlichen Dank...
Super Service,einwandfreier Leistung. Bin sehr zufrieden...
Dankeschön Bella und Bütul ..
Empfehlungswert..
Perfekte Sprachkenntnisse-Bella)))
I had a great experience with Arpanu Medical. Was in very good and skilled hands with everybody. Sule, who did organize everything for me. The translators, doctors, the lovely nurse who took care of me after surgery back in the hotel. Amy my amazing Dietitian. Thank you to the whole team!
I am so happy I made the right decision to chose this process with Arpanu Medical and with Bella especially.
She was very professional, organized and guided me through everything I had to do.
I was very negative about in the beginning but Bella helped me a lot and relaxed me each and every time! I highly recommend if you are willing to do any kind of a surgery this is the right place and the right people. Thank you so much ❤️
Amazing experience with Arpanu medical - I did Rhinoplasty procedure with Dr Serhan Derin- Special thanks to My translator Miss Kubra who made the experience extra great for us
Bella did a great job with assisting me during my Rhinoplasty and Lasik procedure! Transportation and hotel accommodation were all made for me, so I had no worries my during my entire trip!
My experience having rhinoplasty in turkey has been amazing. Everything has been well organised and communicated right from the start. My doctor Serhan Derin was very professional yet personable and took his time to advise the best course of treatment. The interpreter Bella was amazing. She took her time and explained everything along the way. Aftercare has been great and all the staff at the hospital were very warm and attentive. Overall Iv had a great experience and will definitely be recommending this company to family and friends :))
Opéré le 9 août 2022 d’une sleeve.
Une nouvelle vie qui a commencer . Je recommande +++ . J’avais un peu peur au début de pas avoir de suivi . Et enfete je suis en contact permanent sur wattsap avec Diététicienne Amy, Minty, Nora et post op Yasmine. Elle sont au top . Toujours quelqu’un pour me répondre à mes questions . N’ayez pas peur !!! Foncez . J’ai déjà perdu 25 kg en 3 mois .
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.