Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.
Arpanu Medical has a positive customer experience.
Arpanu Medical receives overwhelmingly positive feedback, with many reviewers praising the skilled surgical team, particularly Dr. Serhan and Dr.
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Mehmet Akif Yıldırım, for their expertise and the impressive results of procedures like rhinoplasty. Customers frequently highlight the clinic's high standards, likening it to a luxurious hotel with clean facilities and attentive staff. However, a small number of reviews express dissatisfaction, citing issues such as inadequate follow-up support and logistical problems during hospital transfers, which caused unnecessary stress. Despite these criticisms, the majority of patients report a high level of satisfaction with their surgical outcomes and the overall experience at the clinic. Overall, Arpanu Medical is viewed positively, with a strong emphasis on quality care and successful results.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
622
100%
● Low
4.8 / 5 overall
=
622 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 0.7
12-month avg
4.2
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
2
Sep 24
5.0
5
Oct 24
5.0
4
Nov 24
5.0
3
Dec 24
3.8
11
Jan 25
5.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 484 positive reviews
Customer service18%
85 mentions
Helpful support11%
54 mentions
Professionalism11%
51 mentions
Friendly staff8%
39 mentions
“The clinic is of highest standard”
On “Customer service” · Feb 12, 2025
Top complaintsof 12 negative reviews
Response time25%
3 mentions
Communication25%
3 mentions
Customer service17%
2 mentions
Payment issues17%
2 mentions
“Since 17/06/2025, I’ve been trying to reach out to the doctor and his team regarding persistent tip swelling, nasal b...”
On “Response time” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
I also want to say a special thank you to my Dietitians Bahar, Amy and Minty . They always contacted me after the surgery and told me all the important things. I've lost too much weight with their help so far. And a special thank you to my dear Lena (my advisor). I wouldn't have made it without her guidance, help and patience. You are great team.
Top Organisation
Vielen lieben Dank an das gesamte Team (Derya, Alper, Nihal). Ich fühlte mich vom Moment der Ankunft bis hin zur Abreise sehr gut aufgehoben. (Shuttle- Service, Hotel, Übersetzung und Begleitung waren hervorragend organisiert) Lieben Dank auch an Amy, Minty und Bahar, die mir, mit Rat und Tat, immer noch jederzeit zur Verfügung stehen und alle Fragen zeitnah beantworten. Absolute Empfehlung meinerseits 👍
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Even though they have lots of Patients, they still treat you like the only one,
They are very much reliable and efficient.
Ahmet and John especially went above and beyond for us.
I recommend them
Super Erfahrung…. Mit dietitian amy, dietitian minty und bahar
Super liebe läute beantworten mir alle frage und das auch zügig kann mich nicht beklagen
( dietitian amy, dietitian minty und bahar ) gute und nette Berater.
It was difficult for me in the hospital because they didn't understand my fear when it came to taking blood. If I hadn't brought my own "Emla" ointment from Germany, there would have been extreme panic. The patient's mental state was not taken into account. However, the care afterwards was very good from Mrs. Dietitian Amy, Dietitian Minty and Bahar. I was also in constant contact with them, even from Germany. I could contact them at any time of the day and ask my questions, which they answered as quickly as possible.
I would like to thank the team for their support.
Sehr gut organisiert. Freundliches Personal.
Operation (Schlauchmagen OP) war Top.
Die Beratung, auch nachher mit der Ernährungsberaterin funtioniert sehr gut.
Kann es nur weiter empfehlen.
Preis Leistung stimmt sehr gut.
Dietitian Amy,Dietitian Minty und Bahar machen einen sehr guten Job mit der Ernährungsberatung. Die Antworten kommen promt.
Best Team ❤️Dietitian Amy,Dietitian Minty and Bahar❤️
The experience with you guys is just great as the Operation!!! The care after the Operation as I'm in my Country again is the best. I get soo great advice from the ladies ❤️Dietitian Amy,Dietitian Minty and Bahar❤️ as soon as I have a question, it is answered immediately (no 2min) simply TOP!!! I am very grateful to the ladies for the great tips! Just great.. Thank you
Ich habe mir einen Magenballon setzen lassen und es war die beste Entscheidung! Nach dem Eingriff stehen mit Dietitian Minty, Dietitian Amy und Bahar bei allen Fragen zur Verfügung, egal wann, egal um welche Uhrzeit. Die Drei Mädels motivieren mich jeden Tag und haben immer Verständnis für mich. Ich bin rundum sehr sehr zufrieden und kann es nur jedem Wärmsteins empfehlen.
Danke Amy, Minty und Bahar
Ein großes Dankeschön an das super Team und das alles super verlaufen ist.
Ein riesen danke an Dr. Aygül, Lena und Bella Ein fantastisches Team.
Vielen Dank auch ab Dietitan Amy dietitan minty u bahar ihr seid alle einzigartig 🥰🥰🥰🥰🥰🤲🤲🤲🤲🤲🤲🤲🤲🤲🤲🤲
They are Gamechanger. After the surgery startet a new life. They are so nice and patient. Specially Ami, Minty and Bahar are always reachable for any questions.
Do it and change your life to a better one
Es freut mich sehr, mich nochmals über Ihre Seite bei so vielen Bedanken zu können, welche mich in der Zeit meiner Zahnbehandlung bei Dentfix betreut und beraten haben.
Nochmals ganz herzlichen Dank dem gesamten Praxisteam von Dentfix für die tolle Behandlung und deren Zuverlässigkeit.
Besonders möchte ich mich nochmals bei Frau Bella und Frau Nihal für die besonders Gute Betreuung vor Ort bedanken.
Beide Damen haben sich während der Behandlung in Bezug auf die Übersetzung, der Organisation von Transfers zur Praxis /Hotel oder Flughafen für mich eingesetzt.
Dafür nochmals ein ganz herzliches Dankeschön.
Ich wünsche Ihnen alles erdenklich Gute und verbleibe
Berthold Schäfer
I went to get my full mouth done at dentfix. LENA was my consultant and she was amazing definitely 5 star !!! My Dentist was amazing. I would highly recommend this agency to anyone. Very very well priced for great quality work.
Just to say: The Greatest Team, I could imagine! Thanks a lot to Amy, Nihal, Minty and Bahar, for all your Support, your Motivation and your help through all the time, everytime!
Ich möchte mich sehr für unsere reibungslose Aufenthalt ind transfer bei Lena bedanken. Sie war zur jeder Zeitpunkt erreichbar und sehr sehr hilfsbereit und freundlich. Ich kann das ganze Team weiterempfehlen. Besonders möchte ich mich bei Bella die Dolmetscherin und bei Lena die uns bei jedem Schritt sehr sehr nett und hilfsbereit begleitet hat❤️❤️❤️
Ich bin sehr zufrieden mit dem Ärzte Team, pfleger und mit meiner Betreuerin / Übersetzerin Bella. Bedanken tue ich mich auch noch bei Amy, Bahar und Minty ihr seit klasse. ❤️❤️❤️
Ich würde es immer wieder machen.
Sono stato in questa clinicaun problema ai denti per un…
Sono stato in questa clinica per un problema ai denti che portavo da piccolo tutto perfetto.. da Samuel alla Dottoressa bravissima.. assolutamente consigliato!!!
Arpanu Medical is a healthcare provider specializing in a range of medical treatments aimed at addressing various patient needs. The company offers services including hair transplantation, aesthetics, dentistry, bariatrics, ophthalmology, health check-ups, in vitro fertilization (IVF), and oncology. Each treatment is designed to improve the quality of life for patients seeking effective and personalized medical solutions.
Targeting individuals who require specific medical interventions, Arpanu Medical emphasizes the importance of confidentiality and professionalism throughout the patient experience. The company provides detailed information on treatment options, facilitating online consultations and free quotations to assist potential patients in making informed healthcare decisions. With a commitment to understanding individual medical needs and emotional demands, Arpanu Medical strives to deliver life-changing solutions in a supportive environment.