Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	60	100%	-0.5	● Low

3.9 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.3▼ 0.5
12-month avg: 3.9
All-time: 3.9
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Value	Trend	Reviews
Abt ElectronicsThis company	3.9 out of 5 (good)	100 out of 100	3.6 out of 5 (good)	4.5 out of 5 (good)	3.7 out of 5 (good)	−39%	60
GRADE MOBILE	4.1 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.0 out of 5 (good)	—	1,060
Mazuma Mobile	4.5 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.4 out of 5 (good)	4.3 out of 5 (good)	—	1,060
DigitalLicense	4.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	3.9 out of 5 (good)	4.9 out of 5 (good)	—	1,000
Dustin Home Danmark	4.0 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	4.2 out of 5 (good)	—	−1%	1,000

Bottom line: Abt Electronics is #5 of 5 on overall rating in this group. On value, DigitalLicense scores higher (4.9 vs 3.7).

Abt Electronics FAQ

Quick answers to the questions people ask most.

What are Abt Electronics' store hours?

Abt Electronics is typically open Monday through Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM. Hours may vary by location and during holidays, so it's recommended to check their website or call ahead to confirm current hours.

Does Abt Electronics offer delivery and installation services?

Yes, Abt Electronics provides delivery services for appliances and electronics, including white glove delivery and professional installation. Installation services are available for major appliances, home theater systems, and other electronics that require setup.

What is Abt Electronics' return policy?

Abt Electronics typically offers a 30-day return policy on most items in new, unopened condition with original packaging and receipt. Some items like custom orders or clearance products may have different return terms, and restocking fees may apply to certain electronics.

Does Abt Electronics price match competitors?

Yes, Abt Electronics offers price matching on identical items from authorized dealers. The item must be in stock at both stores, and certain restrictions may apply such as excluding closeout items, special financing offers, or bundle deals.

All 10 questions →

What financing options are available at Abt Electronics?

Abt Electronics offers various financing options including special promotional financing with 0% APR for qualified purchases. They also accept major credit cards and may offer extended payment plans through third-party financing partners.

How can I contact Abt Electronics customer service?

You can contact Abt Electronics customer service by phone, through their website's live chat feature, or by visiting their store locations. Their customer service team can help with orders, technical support, and general inquiries.

Does Abt Electronics offer extended warranties?

Yes, Abt Electronics offers extended warranty plans through various providers for appliances and electronics. These plans can provide coverage beyond the manufacturer's warranty and may include parts, labor, and service calls.

Pamela W.

1 review

Nov 23, 2024

Awesome place to buy from including awesome customer service, sales and installation.

The Whirlpool WRS325SDZSS side by side refrigerator was installed on Friday, 11.22.2024, by Abt Electronics. The installation service was awesome. Both Brian Oeun and Santino Bianchi are amazing as I have a crawlspace and this is where the existing water line to the existing ice maker is located at. Brian made sure that I was up to date in having the proper components for a successful ice maker installation. Brian and Santino make sure that I understood what was done, and asked repeatedly if I have any questions and went over how to operate the refrigerator from changing temperature, how to care for the cooper water line behind the refrigerator, what product to use to clean the stainless steel doors, how to flush out the water dispenser, in cleaning the condenser coils. They was careful in removing the existing refrigerator and bringing in the new refrigerator thru the multiple door openings. Delivery was on time. My concerns has been noted in the delivery ticket of the refrigerator door seal bulging out and asking for a replacement refrigerator door. Installer Brian Oeun took photos of the problem of the refrigerator door of the seal bulging inside as well as Santino have seen the bulging seal. The sale person are amazing especially the internet sale. I had questions of replacing my existing Kenmore Elite side by side refrigerator and Michael Lopez was amazing to corresponding back and forth via e-mail with specs, model number of refrigerator that is similar to Kenmore Elite. Michael have referred me to an in house sale person when I visit Abt but the sale person was not available at 9:00a.m and start at 10:00a.m. so I was referred to Doris Bogdanescu. Doris was awesome in showing the different models that fit my criteria and of the existing Kenmore Elite refrigerator. I have heard fabulous things of Abt and it was highly recommended to go to Abt Electronics from several of my coworkers. My boss have mentioned he wish he had purchased his refrigerator from Abt Electronics instead of Lowes. It was highly recommend as Abt Electronics does crawl spaces as part of the ice maker installation charge unlike Home Depot who does not do crawl spaces and I would have to hire a separate plumber. This will be the place to buy future appliances. You will not be disappointed with the services from sale people to installation and calling customer services.

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1 review

May 25, 2024

Company not recommended

So, my wall heater/ac went out in Feb. Got a brand new unit and when they come to install it, they said that the plug on unit wasn't same plug as wall plug and they couldn't install it and had to reschedule the installation because they didn't have the part. Mind you this is Feb in Northen Illinois. So had to wait another week for them to come back. So I get the unit installed the next week and there is a duct adapter that goes on top of the unit to circulate heat/air into other rooms. The one from the other unit didn't fit on new unit and this is were it gets fun. So ordered the correct vent, took a little over a week. Come out and they ordered the wrong part. OK just a mistake. So they leave the box in my living room saying they didn't have a ticket to return it. They ordered the "right" part. Another week passes and they come and the tech who shows up says he only dileveries and don't install anything. ABT knew that this piece needed to be installed and didn't send an installer. So had to reschedule for another week. They come out a week later and where at house for 30 min and talked to me saying that they couldn't mount it and they needed to send out a fabricator. So another week passes and they come out again. Were here for just over an hr and talked to me again saying I would need a custom vent to fit the venting system. So had to reschedule and order the correct part again. So part comes in about 2 weeks later and scheduled an install for after 12 on a Sat so I didn't have to take off work again. They call me at 9am saying they are 10 min away from my residence. Good thing I wasn't at work at the time. Asked them how long it was going to take to install and tech said I am only dropping the part off not installing because that is not his job. No it is the end of March and still have a box laying in my living room because they can't get anything right. Called customer service to get a tech out after the delivery of latest vent and they couldn't even get a hold of there installation manager. So sitting here waiting for a call and will probably have to reschedule for another week yet again. I would not recommend using this company. Very high ineptitude and no organization from top to bottom. Can't justify going to somebody's property 8 times for samething acceptable.

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Month	Average	Reviews
Aug 24	3.0	2
Sep 24	—	0
Oct 24	2.6	5
Nov 24	4.5	15
Dec 24	5.0	20
Jan 25	1.0	1
Feb 25	4.0	1
Mar 25	1.8	5
Apr 25	5.0	2
May 25	1.0	1
Jun 25	2.0	4
Jul 25	5.0	1

Abt Electronics reviews & trust report

Abt Electronics has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 43 positive reviews

Top complaintsof 17 negative reviews

How it compares

Reviews

Customer reviews (60)

Excellent service

The live Chat rep.

AS GOOD AS IT GETS

Abt Electronics FAQ

What are Abt Electronics' store hours?

Does Abt Electronics offer delivery and installation services?

What is Abt Electronics' return policy?

Does Abt Electronics price match competitors?

What financing options are available at Abt Electronics?

How can I contact Abt Electronics customer service?

Does Abt Electronics offer extended warranties?

Alternatives to Abt Electronics

GRADE MOBILE

Mazuma Mobile

DigitalLicense

Dustin Home Danmark

Mobile Monster

Bitdefender

The CrowdTrust Experience⭐

Awesome place to buy from including awesome customer service, sales and installation.

Shopping with Abt was great

ABT for all appliances!

Not easy peasy.

Very smooth process

I liked how great the guys were and I…

A good outcome

Abt going bad to worst they will sell…

Deceiving sales

They claim price match guarantee...But…

Customer satisfaction

Exemplary customer service

I did a purchase first they send email…

Great prices, services, and techs

DONT GET AN EXTENDED WARRANY WITH ABT…

Company not recommended

Simple return

Can I shop online and pick up in store at Abt Electronics?

What brands does Abt Electronics carry?

Does Abt Electronics provide repair services?

About Abt Electronics

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