Excellent customer service
Excellent customer service, very prompt and explained everything thoroughly. Funds were transferred quickly and easily. Would definitely recommend.

Last reviewed over a year ago
Over a year ago
vile company openly commit fraud no wonder they were shut down from doing new loans absolutely disgusting company
Over a year ago
I actually never thought I’d write a positive review about any loan service in my life but here we are. Honestly it’s giving VERY MINFDFUL no cap. They are always so understanding, every time they rin... See more
Over a year ago
From start to completion I was kept up to date on my application. Stuart King was so helpful, patient and easy to talk to. I was impressed with the affordability checks and the use of OpenBanking. Th... See more
Excellent customer service, very prompt and explained everything thoroughly. Funds were transferred quickly and easily. Would definitely recommend.
Great service very easy to complete online application, then Will called us to complete the last stages of our application, he was very friendly and helpful he made the process very easy funds were in our account the same day.
Great service and quick process of all. Thank you Garry
Helpful honest advice and great understanding of their customers situation to help improve their life style
Amazing service, quick turnaround and thorough stress testing so felt looked after. Gary was professional, knowledgeable and put me at ease. All sorted within 24 hours and made sure I could afford the loan to consolidate. Thank you
The politeness, the professionalism and the thoroughness. The young lady who dealt with my claim was India. She showed all of these qualities and is a credit to your company. Every step was clear and concise.
Absolutely happy with the service I received. Fast response and pay out all done within 24 hours Definitely deserves 5 stars Michael Ward
Daryl was very helpful and professional. He guided the process well and was supportive throughout. Very happy with the experience! Thank you
Couldn’t be happier Service was quick and the people were friendly and reliable
I applied for a debt consolidation loan which would allow me to have consolidated 5 credit accounts and save £300 a month. My application was unsuccessful despite having more than enough affordability post-consolidation to comfortably maintain the repayments. The underwriter I spoke to was pleasant and helpful although did come across as having a fairly negative approach to what she was doing. I would recommend applying but be aware of unrealistic stress testing!
Fabulous communication. 5* Made me feel safe & at ease. 5* Easy to prosses & access information threw email 5*
Easy application, advisor India, was very thorough with her questions rightly so, she was kind and encouraging throughout telephone contact. The application process was very easy and quick, I received the funds into my bank pretty much as soon as all the final checks had been completed. India communicated well throughout the process and I knew exactly were things were up to throughout.
Much praise to Tom for dealing with my application today , such empathy.
Straight forward and pleasant experience
The process was clear and well explained to me. Recommend this company.
William was assigned to my loan application. The dude was patient, knew his stuff, and very professional. My application process was quick, had funds in my account 30 minutes after affordability appointment with Will. I was happy with the service I received.
Very good and helpful service. Karolis was helpful and efficient. Would recommend if anyone is getting a loan
Amazing. Very efficient even though the rates are high. I must thank them
Very nice, professional and efficient. Very clear on all conditions and happy to explain everything else.
Absolutely brilliant
Based on analysis of 3 reviews rated 1-2 stars for UK Credit - Unsecured homeowner loans
“Thiefs, they are charging without telling you”
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UK Credit is a financial services company specializing in unsecured homeowner loans, particularly through guarantor loans. Although UK Credit ceased offering new guarantor loans in December 2021, it continues to support existing borrowers and guarantors with live accounts, providing essential information and customer care services. Clients can access guidance on payments, account inquiries, and how to handle potential payment issues through their dedicated customer support team. The company's services are designed for individuals seeking financial assistance, specifically those with current guarantor loans. UK Credit's focus on customer service ensures that borrowers and guarantors can navigate their financial obligations with clarity and support. For those looking for additional financial options, UK Credit refers clients to its sister company, Norwich Trust, which offers unsecured loans.
This profile hasn't been claimed by the business owner.
UK Credit receives overwhelmingly positive feedback for its service and loan process, with many customers praising the helpfulness and professionalism of staff members like Karolis, Monika, and Will. Reviewers highlight the smooth application process and thorough affordability assessments, noting that communication is clear and consistent throughout. However, a small number of critical reviews express serious concerns about the company's practices, alleging fraud and unpleasant staff interactions. Some customers report unexpected fees and a lack of transparency regarding costs, which detracts from the overall experience. Despite these negative comments, the majority of consumers appreciate the efficient service and supportive staff. Overall, UK Credit is viewed positively, though potential customers should be aware of the mixed experiences reported.
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