Last reviewed over a year ago
Over a year ago
vile company openly commit fraud no wonder they were shut down from doing new loans absolutely disgusting company
Over a year ago
I actually never thought I’d write a positive review about any loan service in my life but here we are. Honestly it’s giving VERY MINFDFUL no cap. They are always so understanding, every time they rin... See more
Over a year ago
From start to completion I was kept up to date on my application. Stuart King was so helpful, patient and easy to talk to. I was impressed with the affordability checks and the use of OpenBanking. Th... See more
The process was straight forward and the agent was courteous and professional
Good experience from start to finish. Was talked through the process step by step, never judged only supported.
My handler on my loan request was amazing he kept me up to date with the progress and guided me through everything perfectly. Great customer service skills and communication. Would defo recommend to friends and family.
Thomas was very helpful with my loan and made it all very simple
Really good service ad helpful
William & Tom we’re absolutely fantastic at giving me advice & making me feel at ease your company is so professional I would recommend yous to everyone who looking for a loan with excellent service
Very helpful and won't just give money because you want it. They seem to really care that you won't get into more money problems if have their loan. Very good communication and loan in bank within 5 minutes of putting phone down. Excellent customer service.
Ease, Customer Support,advice and helpfulness
Stuart was fantastic, asked all the relevant questions overall very helpful
Lauren was amazing! So friendly and professional - she answered all my questions and made the whole process so much easier! She is an asset to the company! Would definitely recommend UK Credit!
Very quick and helpful
Absolutely brilliant! First class service. Thank you again
Very straightforward process and very helpful people.
Absolutely brilliant. I think it was Lauren who i dealt with. So professional and made me feel at ease
Thomas was really nice and kind with me. VERY GOOD SERVICE!
Excellent assessment of my financial situation. Very Very Pleased!
Easy to deal with, very informative and understanding. Excellent communication throughout the whole application process.
Thomas was so lovely and helpful and my loan came through within an hour! The interest is a lot however going to be saving money each month which will help me out…
Brilliant from start to finish, Any questions i had to ask were answered professionally, Great staff on the phone.
Amazing customer service. Ready to help with anything. Thank you for your great service.
Based on analysis of 3 reviews rated 1-2 stars for UK Credit - Unsecured homeowner loans
“Thiefs, they are charging without telling you”
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UK Credit is a financial services company specializing in unsecured homeowner loans, particularly through guarantor loans. Although UK Credit ceased offering new guarantor loans in December 2021, it continues to support existing borrowers and guarantors with live accounts, providing essential information and customer care services. Clients can access guidance on payments, account inquiries, and how to handle potential payment issues through their dedicated customer support team. The company's services are designed for individuals seeking financial assistance, specifically those with current guarantor loans. UK Credit's focus on customer service ensures that borrowers and guarantors can navigate their financial obligations with clarity and support. For those looking for additional financial options, UK Credit refers clients to its sister company, Norwich Trust, which offers unsecured loans.
This profile hasn't been claimed by the business owner.
UK Credit receives overwhelmingly positive feedback for its service and loan process, with many customers praising the helpfulness and professionalism of staff members like Karolis, Monika, and Will. Reviewers highlight the smooth application process and thorough affordability assessments, noting that communication is clear and consistent throughout. However, a small number of critical reviews express serious concerns about the company's practices, alleging fraud and unpleasant staff interactions. Some customers report unexpected fees and a lack of transparency regarding costs, which detracts from the overall experience. Despite these negative comments, the majority of consumers appreciate the efficient service and supportive staff. Overall, UK Credit is viewed positively, though potential customers should be aware of the mixed experiences reported.
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