Travel Trolley Reviews

Andy was very good and explained everything.and happy with that.

I had to change the dates for my return flight, and honestly, I was a bit worried because I had a not-so-great experience with another provider before. I called the Travel Trolley helpline, a bit reluctantly, but the customer service rep, Kartik, was super friendly, helpful, and easy to talk to. Guy fixed my issue like it was no big deal. This is my third time booking with Travel Trolley, and it’s been smooth every time. I’d definitely recommend them, plus, their prices are usually lower than others.

Very happy with the customer service provided. They were very helpful and useful with my booking. :) Thanks to my advisor Noel!

oliver is very patiet in changing my flight tickets

Pranav senior travel consultant was particularly helpful and understanding and advised correctly and helped us to make travel arrangements. Would definitely recommend their services

Good service very good work team

Absolutely the worst experience I’ve ever had with a travel agency. I booked a flight through Travel Trolley, which was later canceled by British Airways. Travel Trolley never informed me about the cancellation, and I’ve had to chase them repeatedly just to get any response. It’s now been over 8 weeks, and I’m still waiting for my refund. Their customer service is nonexistent—no updates, no accountability, and no help whatsoever. I’ve never dealt with such an unresponsive and unprofessional company. I would strongly advise against using Travel Trolley for any travel needs.

He is very good.And he is very polite while speaking.

Ratika was extremely helpful and cares about my need and helped me in such patiently

Good service very helpful

Despite receive a booking confirmation the flights had not been booked by Travel Trolley, when called they said that the email titled Booking Confirmation did not mean that the booking had been confirmed and tried to sell tickets on the same flight at £400 more.

Andy was most professional with dealing with issue related to my e-ticket.

Very helpful, patient and professional

Confused customer service. Asking to wait 24 hours for receiving tickets

Pranav thank you for supporting.

I HAD A GREAT EXPERIENCE WITH KATE , SHE IS VERY COOPERATIVE AND GOOD. I AM VERY PLEASED TO TALK TO KATE . THANKS

IT was very nice & very great talk with u Danny.... Thanks u so much for helping....

it was great experience.

Noel is the best!! So helpful and polite. Thankyou so much for helping and guiding me. Will be coming back to you guys for the next bookings.

The worst travel agents I have had the displeasure of booking anything with. Constantly changing flight bookings within days of departure to times that do not work for us despite having booked months ahead. No support only an offer of a refund which would then mean we would have to pay 2-3 times as much to now book a flight that may meet our needs. Avoid at all costs.