Andy was very good and explained…
Andy was very good and explained everything.and happy with that.

9 months ago
I recently was struggling with an issue with my bookings. I called the agency 3 times but nobody came up with any solution. I spoke to Sammy and Bhavika but they were not interested to talk or assist.... See more
10 months ago
After booking tickets I had to call TWO times and one email to have my tickets. But still they havent send my tickets(22/07/2025) . I know how its look like a real tickets .They are misleading people.... See more
Andy was very good and explained everything.and happy with that.
I had to change the dates for my return flight, and honestly, I was a bit worried because I had a not-so-great experience with another provider before. I called the Travel Trolley helpline, a bit reluctantly, but the customer service rep, Kartik, was super friendly, helpful, and easy to talk to. Guy fixed my issue like it was no big deal. This is my third time booking with Travel Trolley, and it’s been smooth every time. I’d definitely recommend them, plus, their prices are usually lower than others.
Very happy with the customer service provided. They were very helpful and useful with my booking. :) Thanks to my advisor Noel!
oliver is very patiet in changing my flight tickets
Pranav senior travel consultant was particularly helpful and understanding and advised correctly and helped us to make travel arrangements. Would definitely recommend their services
Good service very good work team
Absolutely the worst experience I’ve ever had with a travel agency. I booked a flight through Travel Trolley, which was later canceled by British Airways. Travel Trolley never informed me about the cancellation, and I’ve had to chase them repeatedly just to get any response. It’s now been over 8 weeks, and I’m still waiting for my refund. Their customer service is nonexistent—no updates, no accountability, and no help whatsoever. I’ve never dealt with such an unresponsive and unprofessional company. I would strongly advise against using Travel Trolley for any travel needs.
He is very good.And he is very polite while speaking.
Ratika was extremely helpful and cares about my need and helped me in such patiently
Good service very helpful
Despite receive a booking confirmation the flights had not been booked by Travel Trolley, when called they said that the email titled Booking Confirmation did not mean that the booking had been confirmed and tried to sell tickets on the same flight at £400 more.
Andy was most professional with dealing with issue related to my e-ticket.
Very helpful, patient and professional
Confused customer service. Asking to wait 24 hours for receiving tickets
Pranav thank you for supporting.
I HAD A GREAT EXPERIENCE WITH KATE , SHE IS VERY COOPERATIVE AND GOOD. I AM VERY PLEASED TO TALK TO KATE . THANKS
IT was very nice & very great talk with u Danny.... Thanks u so much for helping....
it was great experience.
Noel is the best!! So helpful and polite. Thankyou so much for helping and guiding me. Will be coming back to you guys for the next bookings.
The worst travel agents I have had the displeasure of booking anything with. Constantly changing flight bookings within days of departure to times that do not work for us despite having booked months ahead. No support only an offer of a refund which would then mean we would have to pay 2-3 times as much to now book a flight that may meet our needs. Avoid at all costs.
Based on analysis of 140 reviews rated 1-2 stars for Travel Trolley
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I booked international flights through Travel Trolley for myself and my young children, spending over £2,000 — and I...”
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Travel Trolley is an online platform specializing in providing users with the ability to search and compare cheap flights from the UK to India. The website facilitates various travel options, including one-way, return, and multi-destination flights, making it a convenient resource for travelers seeking affordable airfare. Customers can easily input their departure and arrival details to find suitable flight options tailored to their needs. The company primarily serves individuals and families planning trips to India, whether for business, leisure, or visiting family. By aggregating flight information from multiple airlines, Travel Trolley aims to simplify the booking process and help users make informed travel decisions. The platform is designed to cater to a diverse audience, ensuring that travelers have access to competitive prices and a range of flight options.
Travel Trolley receives a mix of feedback from customers, with a notable portion expressing dissatisfaction. Many reviewers commend the helpfulness and service provided by staff members like Harleen and Spencer, highlighting their ability to resolve issues efficiently and provide a positive booking experience. However, a significant number of consumers report frustrations with the booking process, citing difficulties in receiving tickets and delays in refunds. Complaints about customer service are prevalent, with some customers labeling the agency as unreliable and accusing it of being a scam. Issues such as last-minute flight changes and unprofessional handling of bookings contribute to the negative sentiment. Overall, while some customers appreciate the assistance from specific staff, the recurring complaints about service reliability overshadow the positives.
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