Travel Trolley Reviews

Terrible service. I made a booking for a flight. Believed I had paid for a date change, only to find out that although I had paid, the changes were not confirmed. This information was told a day after my original flight, meaning this was missed and essentially told I must pay for a new flight if needed. There was nobody reaching out for an urgent situation, the whole service was incredibly poor. I am currently undergoing the complaints procedure and will await the outcome.

I booked the ticket via this agent and there was small mistake on name. I talked to airline and they advised that I could make the change via agent for free, but it cost me 30 GBP which can be done for free. I will not going to use travel trolley anymore for future booking and will recommend others to use direct booking to avoid such changes.

Kate was incredibly helpful with adjusting our flight times. She provided us with several options, allowing us to choose the one that worked best. Exceptional customer service!

KARTIK has been an excellent help today in amending my travel date due to an emergency. He was patient and answered all my queries. He even helped me find the best option based on my requirements. I appreciate his support and lead to positive experience with travel trolley. I will definitely use them again in future. Keep up the good work KARTIK, lot of people appreciate it even more than you know.

Prompt connection to a customer service agent and polite and efficient service by Kartik.

Thank you for helping with my ticket .good slcustomer service

booking easy and a couple of queries i had were answered swiftly by danny

KARTIK was very polite and professional, he dealt with my query very quickly and made it a pleasure. Thank you very much

Try to book my flight while my first attempt to pay in there web site it just came back saying session expired try to book and pay second time after paying my outbound flight was completely different to my original booking Spoke to the agent he even acknowledged what happen and said may be original ticket you were trying to book was not available but he still cant help either i pay cancellation fee or change the ticket for more money per person. Absolute ridiculous its a scam this company is a scam playing on website offering different flight and actually giving different flights Fake and scammers

Rachit was nice and helpful. Had a great experience.

Ratika was very helpful and made the process of changing my ticket very easy.

Operative was very helpful and understand my situation so she helped me with my ticket and I was very pleased she was very polite.

KATE THANK YOU SO SO MUCH FOR SORTING OUT THE DATE CHANGE ISSUES FOR MY CUSTOMER. MUCH APPRICIATED FOR YOUR HELP.

Divya was great in handling my refund request from start to finish. I'd definitely be booking with them again and also recommend Travel Trolley to my friends!

I called travel trolley and spoke to Andy he was very helpful and helped me to process my booking. Andy was absolutely great ⭐

Kate! You have been fantastic! Thank you for your assistance in changing my flight!

I had a last minute flight cancellation request which the travel consultant Kunal help process it. He was calm, and diligent and helped with the process in the most smooth manner. He was friendly and with empathy to my situations leading to the cancellation. Hats off to Kunal and the team and keep up the good work!

Thankyou Muneet for your great support. It was my second flight booked by travel trolley. One again I really appreciate for your support.

Great service from Noel. Thank you very much

Good support from team ...I want change flying date they help me alot.. Thanks