Tickets Center receives a significant amount of negative feedback, with many reviewers labeling it a scam. Customers express frustration over misleading ticket prices, often noting that they paid exorbitant fees, sometimes up to ten times the face value. Complaints about the inability to cancel purchases, even shortly after completing transactions, are prevalent, with some consumers feeling trapped by draconian policies. Despite these issues, a minority of reviewers mention that the ticket purchasing process is easy, highlighting that they were able to secure tickets without much hassle. However, the overwhelming sentiment is one of dissatisfaction, with many urging potential buyers to avoid the service altogether. Overall, the sentiment is decidedly negative, reflecting a lack of trust in the company's practices.
6 months ago
so crappy- bought the wrong ticket, won't get a refund. They're gross and predatory. I wish businesses wouldn't use them
DONT purchase from them. They have a very misleading “disclaimer” listed on thier site and you will pay 3 times what the ticket is worth. Absolute worst mistake I’ve ever made. Such shady business practices. Complete rip off. Avoid at all costs.
Easey to use
Ticket were priced way over face value and customer service is impossible to reach to discuss your charges. You cannot see the seat location you are buying and then realize it is in a seating zone. The distribution of tickets puts you on edge due to the lack of communication. NEVER purchase anything from this company go directly to TICKETMASTER or the site venue website for purchases
I have not yet received information on how to get my tickets!
The good- purchased tickets were delivered immediately via email. No hassle, easy to attach to iPhone wallet. Dealings with customer service were positive, friendly, and proficient. The bad- yes, the website is definitely deceiving. I thought I was buying from the venue’s website. Ticket Center has a good business going on and doesn’t need to rely on what I would call sneaky and under-handed tactics. But in the end, it was MY fault for not being more careful. A lot of people have complained about the no-refund policy. I understand that due to the nature of the business- re-seller, that it would be very difficult to issue refunds. I would, however, recommend that they have a grace period of perhaps hours or days after your purchase where you CAN obtain a refund. Would help to make them a good bit more customer friendly. All in all though, save for the negatives, the actual experience was very good and I definitely would use them again.
Such a quick, simple, and seamless process to select seats that were quality and affordable!
Very easy to order They’ll deliver the tickets the day before concert
It was very easy to purchase the tickets online. I have a lot of documentation. Yet, it is stated that tickets must be presented from my cell phone. I received and error message instead of the tickets. I did call the ticket center. I am still waiting for the tickets to show up. I am sure they will arrive before or on the 31th of July 2025.
Don't use this company. Company policy is not to exchange or cancel any order even it was placed minutes ago. Customer service chat person was very helpful, but there was nothing they could do about the company's policy. Prices are hugely inflated.
Easy and efficient. The only bit that would help more is seeing where the actual seats are rather than just the section.
I did not receive the tickets by email as expected. I had to go to the ticket office at the ballpark to get the tickets. I then got the tickets but found out that I had paid more than twice their value if I had purchased them directly from the ballpark. POV: I thought I WAS purchasing them directly. I won't use this site again.
Way overcharged for tickets and service charges. I thought I was purchasing from the venue or a certified seller. I paid over 2x the price of tickets that were still available when I purchased them. The concert was ultimately cancelled because of weather and I have not received a refund as yet from TicketsCenter even though tickets I purchased separately from the venue have already been refunded.
What a scam! I paid $600+ dollars and the seats could not be any worse..could barely see the stage and could not hear the dialogue at all. I left at intermission.. do not use these people.
Easy and efficient
Quick and Sufficient Ticket Purchase, would use this all the time! Excellent!!
Absolutely price gauging! I DO NOT recommend being overcharged by this establishment. I purchased 2 tickets and got charged for four because there was no way for me to cancel an accidental purchase. I feel totally scammed and will never use or recommend this establishment again. If there was a way to leave negative stars I would. They suck !!!
Just trying to get to your tickets
Easy peasy - Shouldn’t be so expensive to take your family to a ball game. But the ordering was easy.
Easy to purchase tickets
I purchased tickets for a friend as a gift and found out the same day as the purchase that my friend could not attend because of a very serious newly diagnosed illness. I contacted Ticket center within 24 hours and asked if I could return the tickets and request a refund for this unforeseen situation. They basically didn't care about this situation and said all sales are final. They did nothing to try to rectify this or make a one time exception. I will never do business with them again
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Tickets Center is a secondary marketplace for event tickets, providing consumers with access to a wide range of concerts, sports events, and other live performances. The platform allows users to buy and sell tickets, often at prices that may vary from the original face value. This flexibility caters to fans looking for tickets to popular events, ensuring they can find options that fit their preferences and budgets. The company serves a diverse audience, including concertgoers, sports fans, and entertainment enthusiasts in various locations, particularly in Washington, DC, and surrounding areas. By offering a user-friendly interface, Tickets Center aims to simplify the ticket purchasing process, making it fast, easy, and secure for customers seeking to attend live events.
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