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HomeTickets Center Reviews
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Tickets Center Reviews

2.523489932885906 out of 5 stars
2.523489932885906 out of 5 stars
2.5
|Average|149 reviews

Last reviewed 6 months ago

TrustScore

2.5
2.523489932885906 out of 5 stars
Average
5 out of 5 stars
46
4 out of 5 stars
8
3 out of 5 stars
8
2 out of 5 stars
3
1 out of 5 stars
84
149 reviews in total

Review summary

Tickets Center receives a significant amount of negative feedback, with many reviewers labeling it a scam. Customers express frustration over misleading ticket prices, often noting that they paid exorbitant fees, sometimes up to ten times the face value. Complaints about the inability to cancel purchases, even shortly after completing transactions, are prevalent, with some consumers feeling trapped by draconian policies. Despite these issues, a minority of reviewers mention that the ticket purchasing process is easy, highlighting that they were able to secure tickets without much hassle. However, the overwhelming sentiment is one of dissatisfaction, with many urging potential buyers to avoid the service altogether. Overall, the sentiment is decidedly negative, reflecting a lack of trust in the company's practices.

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Based on reviews, created with AI

See what reviewers are saying

Colleen M
Colleen MFeatured

6 months ago

1 out of 5 stars

Bought tickets for Fluffy at Wisconsin…

Bought tickets for Fluffy at Wisconsin state fair grand stands. Called the company stating the tickets only said gen admission to the park and they assured me it would get us into the grandstands We... See more

Susan
SusanFeatured

6 months ago

1 out of 5 stars

SCAM

Was told tickets not available until day before.A rep on online said I would be given refund. Never happened. I then requested a charge back with my bank. It was denied because the company said I was... See more

m hugo
m hugoFeatured

6 months ago

1 out of 5 stars

Draconian rules and they will bleed you …

Draconian rules and they will bleed you for every possible fee and even resell your tickets without actually telling you. (Yes, they took the fees on both transactions) I bought tickets over 3 month... See more

Elizabeth Smith
Elizabeth SmithFeatured

6 months ago

1 out of 5 stars

so crappy- bought the wrong ticket

so crappy- bought the wrong ticket, won't get a refund. They're gross and predatory. I wish businesses wouldn't use them

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Sasha Kelley
Sasha Kelley
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

Major scam site!!!

Major scam site!!!! They're getting better at disguising themselves though.

Helpful?
Bonnie Clifford
Bonnie Clifford
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

This was probably the best & easiest…

This was probably the best & easiest ticket purchase I ever made. Quick & easy.

Helpful?
Rhonda Hester
Rhonda Hester
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

2025 Rock the Country Event

First off, I thought it was like Ticket master (which I should have used) I did NOT realize it sold resale tickets. I was unable to view my seats. I was also charged 255.00 for a one-day parking pass! It did NOT give me any other option. Also, they wait till the day before to send your tickets which is unacceptable, because if you have to travel to another State in time for the event you have NO idea if you are going to actually receive them. I called & they said I would get my tickets the day before even after requesting them sooner. I ordered the tickets 2 months ahead of event and they took payment immediately, so I should have had my tickets immediately! Lesson learned... I will never use any other ticket venue except Ticket Master. I just thought it was another ticket site like Ticket master. It's NOT!!! Beware! I pray I get my tickets!!!

Helpful?
Russ Westfall
Russ Westfall
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Smooth operation!

Smooth operation!

Helpful?
E
E
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

BUYER BEWARE!!!!

PLEASE PLEASE PLEASE DO NOT USE THIS WEBSITE TO PURCHASE ANY TICKETS!!!! THEY ARE AWEFUL!!!! YOU WON'T GET YOUR TICKETS UNTIL (MAYBE???) THE DAY BEFORE!!!! THEY ARE OVERPRICED!!!! THEY ARE A 3RD PARTY FOR TICKET SALES AND THEY DON'T KNOW WHO HOLDS YOUR TICKETS. IT'S A TOTAL AND UTTER SCAM. WE ARE OUT ALMOST $700 WHEN WE COULD HAVE GOTTEN OUR TICKETS FOR AT LEAST $200 CHEAPER THROUGH TICKETMASTER.

Helpful?
Renee Chambers
Renee Chambers
1 reviews•New Reviewer
8 months ago
4 out of 5 stars

Cool concert missed Stevie Nicks at Bottle Rock in Napa Valley Ca

The site was a bit rushy for picking out a seating choice and I didn’t see the stadium seating area until I purchased my tickets somewhat happy with my choice of seats

Helpful?
Lyn Covert
Lyn Covert
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

I can’t find my tickets.

I can’t find my tickets.

Helpful?

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Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

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Dawn McCombs
Dawn McCombs
1 reviews•New Reviewer
8 months ago
1 out of 5 stars

BEWARE

BEWARE! I paid $372 for tickets that never got transferred as promised the day before the event. Turns out they sold my tickets three months ago, never notified me, and kept my money! I was finally able to get $270 back, but they still kept the $102. DO NOT BUY FROM THIS COMPANY!

Helpful?
Michael
Michael
1 reviews•New Reviewer
8 months ago
5 out of 5 stars

Ease of use. Worked well

Informed worked for my area

Helpful?
Ellen Jones
Ellen Jones
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Worse experience

Worse experience, most stressful place to buy tickets. Do not use this site! You don’t get your tickets until the last minute, and we still couldn’t find our tickets. Our email anywhere, even though they gave us a date. They were nowhere to be found. The sent us to a third party for our parking pass. We never found those tickets and had to buy from another source. We spent hours trying to retrieve our tickets. All around, it was a a nightmare. I wish they had a negative star rating.

Helpful?
Diane Atkins
Diane Atkins
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

I was given a ticket that I had not…

I was given a ticket that I had not purchased! I clicked a ticket on the main floor and unbeknown to me, I was not given the ticket I had checked for my purchase; I didn’t know this until after I paid for it! I will never buy any tickets from this agency again! Beware, you won’t get what you thought you were paying for!!!!

Helpful?
Timothy Yoakum
Timothy Yoakum
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Patience required

I like ease of ordering. I'm uncomfortable with the wait time to receive my tickets even though my bank account has already been charged for them. The game is in 2 weeks

Helpful?
Chris Stadler
Chris Stadler
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Absolute Scam

Scam, bought $290 tickets for Baltimore Orioles at Atlanta Braves game. Tickets were never delivered, trying to refund the tickets via their live chat, I was guided through some nonsense troubleshooting steps, and they made the excuse of refunds not being possible; "We operate a marketplace and the tickets you see on our platform are not owned by us. The individuals who list their tickets through us are often not able to receive refunds or cancellations on request, which means our ability to offer that option is limited to officially cancelled events only."

Helpful?
Jody Young
Jody Young
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

ticket purchase for Foreigner concert

Process easier than Ticketmaster.

Helpful?
Paul
Paul
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

everything worked great

everything worked great

Helpful?
Richard Puhalla
Richard Puhalla
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Absolutely the worse experience I have…

Absolutely the worse experience I have ever had with a ticket seller. Charged three times the face value for a ticket and double the price for a different show. (I bought them at the same time before realizing that they were not authorized to sell tickets for the venue.) And the seats were lousy!!!! I tried to get refunds via my credit card company but was not successful. Avoid this company or you will be sorry!

Helpful?
Bill Withers
Bill Withers
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

absolutely scam site

absolutely scam site, they intentionally make it look like ticket master, they never send the tickets, they charge higher prices, they cancel your order after you pay, then refund you a small portion. This company is a complete nightmare...you've been warned...stay away, save your money and sanity...complete scam...

Helpful?
Nick Amaya
Nick Amaya
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast prompt service

Easy to buy and fast service.

Helpful?
Richard ETHEREDGE
Richard ETHEREDGE
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great buying experience with Tickets…

Great buying experience with Tickets Center. Found the seats I was looking for at the price I was willing to pay. Quick and easy payment process and confirmation.

Helpful?
LAURA
LAURA
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to use system

Easy to use system

Helpful?
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About Tickets Center

Tickets Center is a secondary marketplace for event tickets, providing consumers with access to a wide range of concerts, sports events, and other live performances. The platform allows users to buy and sell tickets, often at prices that may vary from the original face value. This flexibility caters to fans looking for tickets to popular events, ensuring they can find options that fit their preferences and budgets. The company serves a diverse audience, including concertgoers, sports fans, and entertainment enthusiasts in various locations, particularly in Washington, DC, and surrounding areas. By offering a user-friendly interface, Tickets Center aims to simplify the ticket purchasing process, making it fast, easy, and secure for customers seeking to attend live events.

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