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Tickets Center Reviews

2.523489932885906 out of 5 stars
2.523489932885906 out of 5 stars
2.5
|Average|149 reviews

Last reviewed 6 months ago

TrustScore

2.5
2.523489932885906 out of 5 stars
Average
5 out of 5 stars
46
4 out of 5 stars
8
3 out of 5 stars
8
2 out of 5 stars
3
1 out of 5 stars
84
149 reviews in total

Review summary

Tickets Center receives a significant amount of negative feedback, with many reviewers labeling it a scam. Customers express frustration over misleading ticket prices, often noting that they paid exorbitant fees, sometimes up to ten times the face value. Complaints about the inability to cancel purchases, even shortly after completing transactions, are prevalent, with some consumers feeling trapped by draconian policies. Despite these issues, a minority of reviewers mention that the ticket purchasing process is easy, highlighting that they were able to secure tickets without much hassle. However, the overwhelming sentiment is one of dissatisfaction, with many urging potential buyers to avoid the service altogether. Overall, the sentiment is decidedly negative, reflecting a lack of trust in the company's practices.

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Based on reviews, created with AI

See what reviewers are saying

Colleen M
Colleen MFeatured

6 months ago

1 out of 5 stars

Bought tickets for Fluffy at Wisconsin…

Bought tickets for Fluffy at Wisconsin state fair grand stands. Called the company stating the tickets only said gen admission to the park and they assured me it would get us into the grandstands We... See more

Susan
SusanFeatured

6 months ago

1 out of 5 stars

SCAM

Was told tickets not available until day before.A rep on online said I would be given refund. Never happened. I then requested a charge back with my bank. It was denied because the company said I was... See more

m hugo
m hugoFeatured

6 months ago

1 out of 5 stars

Draconian rules and they will bleed you …

Draconian rules and they will bleed you for every possible fee and even resell your tickets without actually telling you. (Yes, they took the fees on both transactions) I bought tickets over 3 month... See more

Elizabeth Smith
Elizabeth SmithFeatured

6 months ago

1 out of 5 stars

so crappy- bought the wrong ticket

so crappy- bought the wrong ticket, won't get a refund. They're gross and predatory. I wish businesses wouldn't use them

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Renee
Renee
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

I recently purchased very expensive…

I recently purchased very expensive over priced tickets to NHRA nationals for Saturday June 28th. Said my tickets would be transferred electronically. Arrived to my event still no tickets and said still processing. Go to gate and worker told me that i was scammed and they were not legit tickets. Had to purchase more tickets at gate (they were cheaper and better seats) Never did receive my tickets. I disputed my charge to my credit card company and will get a full refund once resolved. I will never buy tickets from these scam artists and highly suggest that no one buys tickets from this company, Ticket center does not deserve one star but was not an option to give zero.

Helpful?
William
William
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

DirectionsNo sweat process even first timers. were clear and didn’t…

Directions were clear and didn’t involve any jargon. Having to refresh Ticketmaster and related steps tiring.

Helpful?
JustAnswer Customer
JustAnswer Customer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was easy to do.

It was easy to do. I do prefer a paper ticket, though.

Helpful?
Chris
Chris
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast and flawless

Fast and flawless

Helpful?
bob brady
bob brady
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

once i found my seats weren't side by…

once i found my seats weren't side by side, i tried to cancel! NO WAY!!!! these people knew they had a fish on the line and were not letting me go!!!!i tried canceling with american express and they couldn't help me!at this point, i don't know who i'm supposed to see or when!! they sent generic paperwork for a baseball game! ticket fulfillment services SUCK!!!!!

Helpful?
Cody Clay
Cody Clay
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Didn't send tix right away.

Didn't send tix right away.

Helpful?
Jon
Jon
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was very easy to use the site

It was very easy to use the site

Helpful?

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customer
customer
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Do not be fooled as I was by this site

Do not be fooled as I was by this site. It is not the actual event ticket site. They do put that they are a 3rd party seller but it is not very clear and up front. They are also very high pressure in their selling, but not honest. My opinion is they are online scalpers of event tickets.

Helpful?
Tom
Tom
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Everything went very smooth

Everything went very smooth. From buying and downloading the game tickets. To buying and downloading the parking pass.

Helpful?
Valerie Pesson
Valerie Pesson
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

This company scalps tickets

This company scalps tickets. They are frauds. Do not purchase from them.

Helpful?
Julie Katz
Julie Katz
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Don’t deal with this company!

I bought tickets to a Peoria Chiefs baseball game in Peoria, IL scheduled for June 4, 2025. I went to the stadium that night, only to find a sign on the gate indicating the game was canceled. Nothing more was on the sign. I received an email the following day at 5:24 pm from tickets-center.com, advising me for the first time that the game had been rescheduled for 5:00 pm THAT DAY. Because the event had started 24 minutes before I received the email, I was unable to attend with such short notice. Because the event was rescheduled, tickets-center.com won’t issue a refund.

Helpful?
Edwin
Edwin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good execelent

Good execelent

Helpful?
Joan Norwood
Joan Norwood
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy

Easy, efficient, fast!

Helpful?
Debra
Debra
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Tickets sent were screenshot which are not valid

Got 2 Reds tickets through here for a very cheap price and was told I would have the tickets through email on or before June 16th, they did come through early am on the 17th, but were screen shot tickets that don't get you into the venue! I called the Reds box office and they confirmed these tickets were not valid! I purchased tickets through the box office and disputed the credit card charge with Ticket center. When I called Ticket Center they tried to say those tickets would work to get into the game, but they would not have as I confirmed this with the box office!! Never again will I use this site!

Helpful?
Amy E
Amy E
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was very easy to purchase tickets.

It was very easy to purchase tickets.

Helpful?
Kathy Brunner
Kathy Brunner
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Paid $235 for tickets which I never…

Paid $235 for tickets which I never received, then they stated the tickets were sent via USPS but the tracking code on USPS was invalid, so that wasn't true either. This company has been a fraud for years and needs people to file a class action suit and put them OUT OF BUSINESS

Helpful?
Phil
Phil
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

I booked through these people by…

I booked through these people by mistake, my bad. Lots of emails about when the tickets would be delivered by and they weren't. I should have booked it directly; it would have been easier, cheaper, and less stressful. I can only imagine these people are a scam and you should not use them.

Helpful?
Mitch Henck
Mitch Henck
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very prompt

Very prompt

Helpful?
Gus Ziemann
Gus Ziemann
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

First Time Buyers

Very Easy and Simple experience

Helpful?
Steve Hughes
Steve Hughes
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Strange validation process from this site

I often buy tickets from re-sale sites and generally the process is easy. Once purchased tickets are transferred as agreed. I tried Tickets-center.com for the first time today nd purchased a ticket and paid using PayPal. After confirmation of the purchase the site sent a validation form. At first this appeared to be scam asking for confirmation of the payment to them with a photo , a selfie holding ID and front and back pages of that ID. The form is very badly formatted so the last of the validation items can't be viewed as the form doesn't allow you to scroll down. Spent 4 hours trying to respond. each request was replied to as having failed to meet their requirements but unable to say for what reason. Spoke to them by phone twice and they just keep saying to try and respond to the validation. They have now way to tell you why its failing. Assured me that I wouldn't loose the tickets.Finally their system confirmed the validation was received and then shortly afterwards they advised the sale was cancelled. This is a very strange process and a very badly designed process. Wasted loads of time. In the end bought the tickets from another re-sale site without problems. Avoid this agency if you want an easy experience. Impossible to overcome the problem by speaking to their customer service. Don't waste your time trying.

Helpful?
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About Tickets Center

Tickets Center is a secondary marketplace for event tickets, providing consumers with access to a wide range of concerts, sports events, and other live performances. The platform allows users to buy and sell tickets, often at prices that may vary from the original face value. This flexibility caters to fans looking for tickets to popular events, ensuring they can find options that fit their preferences and budgets. The company serves a diverse audience, including concertgoers, sports fans, and entertainment enthusiasts in various locations, particularly in Washington, DC, and surrounding areas. By offering a user-friendly interface, Tickets Center aims to simplify the ticket purchasing process, making it fast, easy, and secure for customers seeking to attend live events.

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