very good service
very good service. Thank you very much.

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
very good service. Thank you very much.
Ranger is the best! I have used him for years and he always come through with great fares and service!!
Beckham is an excellent agent. He is so prompt and detail oriented and always responds as quickly as possible. I would highly recommend him to anyone!
I had such an amazing experience working with Eve! She made the entire process of booking my travel so easy and stress-free. From finding the best flight deals to change of flights. She was very responsive , pleasant and courteous. I will giver her the highest ranking on the planet
Absolutely horrible waste of time. I was trying to book two business class tickets to Bali. First, I told Soprano my dates weren't flexible and he spammed me with a bunch of other dates besides the ones I requested. Next, he got the airports completely wrong so I had to go back again. He blamed that on him living in Europe. Next, I waited patiently for the correct options for 4 days. I even wrote him on Friday indicating I needed to book before prices go up and he asked me to wait until the next day because he was working on something that would make up for the problems. He missed that timeline too. I didn't hear from him until the end of the forth day where he sent me flights priced higher than the ones, I already booked this morning. This was a complete waste of time.
He is very helpful and patient. Will look for him on my next ticket.
Sanchez did his best even though I asked a million questions Great job
I had such an amazing experience working with Oshofa! She made the entire process of booking my travel so easy and stress-free. From finding the best flight deals to securing a great hotel, everything was handled with care and professionalism. She was always quick to respond, answered all my questions with patience, and truly went above and beyond to make sure everything was perfect. I highly recommend her to anyone needing reliable and thoughtful travel planning. Thank you, Oshofa, for making my trip smooth and unforgettable!
Good communication and helped with i asked for
Kristeen was phenomenal. I am now a returning customer
Patsy is wonderful and helped us very much. It was a smooth transaction!
Great customer service. Denver (SkyLux Travel representative) was very knowledgeable and provided excellent service.
Masters was patient, professional, and honest as he worked through the various options. I saved almost $1,000 compared to what I would have paid going to the website.
Flem was very knowledgeable and helpful
There was apparent confusion about searching for our flights resulting in no interaction until I got active so possibly my fault. I felt that our requirements were slow to be realized after I got serious but that was minor.
very easy to deal with agent, quick response.
Bart was very helpful and tenacious in finding for us flights at a good rate.....
Excellent advice
kingston was a true professional and really knows his craft.
I booked what SkyLux advertised as a “discounted business class” ticket. After I paid $2,239.11 through the link their agent sent, things turned into a mess: – The ticket wasn’t issued for hours. – Only AFTER payment they said it included just ONE checked bag. – Then the agent canceled the booking and claimed SkyLux “didn’t take the money.” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing the refund. Their “discounted” fare was almost the same as booking direct — and for the itinerary I wanted, over $1,000 more! I ended up paying nearly the same price as direct, but with worse conditions, hidden restrictions, delays — and now, no refund. Booking: QP28SG | Date: July 26, 2025
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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