9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
This company will work very hard and give you the best options to bot only fly but fly at the best date-time and save maximum money. Top notch agents and service at the best possible price.
Great work by Roxette!
Excellent customer service and competitive price :)
Agent Cameron
The person who helped me was fast, professional and polite. His name was Wade.
Fabian did a great job walking through the process. I look forward to using him in the future for my business travel.
Brightman did a very good job with assisting me with my reservations and getting me the right flight at the right time.
After initial difficulties Tracey came through.
Melinda the agent was great.
Just simply wonderful
Mario was very good and helpful
Kit was very helpful, patient and understood our needs.
I had a flight that was cancelled (not SkyLux's fault), but when the airline tried to credit me they refunded the money to SkyLux's credit card, not mine, and here we are, nearly 14 months since the flight and 7 months since they received the flight refund and I still don't have 100% of my money.
Eminem was very nice and competent It was easy and fast I am looking forward to next time
I was so please with
August is amazing
JAKE WAS EXTREMELY HELPFUL.
Ace found us a great deal and was patient while we decided on the purchase.
Quick Response and good prices!
Nikita is very responsive and accurate in our booking process. Slylux works.
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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