Prompt courteous service
Prompt courteous service

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Prompt courteous service
Very helpful to book your flight
Knowledge, Explanation, Efficiency, Patience, and Experience of Cameron for my travel needs,
Terrence V. was a pleasure to work with from beginning to end. He was very patient as we discussed the options for our upcoming travel. Extremely helpful and informative with excellent follow-up. It was an A+ experience. Thank you Terrence!
I had very good support with Neal, to find better flight ticket. He gave me very clear answer to all of questions and explained additional detail/background which helped me t have confidence. Thanks!
Quick response and great options
Everything was wonderful!
Price was right and our answers were answered promptly. The website was also pretty good.
The Agent, Vanesa, was very helpful and understanding.
Have an issue you get a price when you go to pay the flight is no longer available at that price & SLT tacked on NON REFUNDABLE fee.
Caleb helped us patiently through various options
Great service from Jessica R. but I didn't like being forced to join Dreampass.
Saul was great, very knowledgeable, very helpful, and very patient!
Beckham is great
Call in person Very helpful
Kingston was excellent. Very thorough and knowledgeable. Highly recommend.
Eddy was very helpful in getting our tickets booked.
Manu is an amazing travel agent! He has worked diligently to get me flights at unbeatable rates, handled me missing flights and rebooking new ones with ease. I will never travel without using SkyLux and Manu as my guides! 10 stars ⭐️
Mario was in constant communication.
McKenzie is always fantastic
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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