Tom Z found me a great price on the…
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experience with other airlines and highly recommended the best one for me. It was a pleasure to work with him. Thank you!
Blanche was very responsive and came up with the best options of the several sites where I inquired.
My reservationist Mel was very informative, professional and detailed.
Saul was great, helped with everything walk me through the process and prices
I have used SkyLux and in particular, Crow, for many years. He is excellent at putting together itineraries and is very, very knowledgeable about the airlines and their cabins. Always a good experience.
My agent provided very good service and we changed our flight with no problem.
Wendy was helpful and more importantly patient with me.
Elliot was always quick to respond, gave me details on all the options I asked on and I believe he got me the best rates possible.
Excellent service, patient wit customers and always available.
Great service
Winsor is an excellent agent that has worked with me on many international trips: May 30, 2025 i booked a ticket with him on Lufthansa LH457 LAX-Frankfurt and on July 6, 2025 I booked Lufthansa LH-452 Bologna-LAX. He's competent, and patient. 5*****
Sunny did fine.
Jacobson is terrific. He found me good flights with great prices and explained everything.
Jennifer has always been very prompt and helpful.
Ersen is great to work with. He is very responsive and explores all options.
Our representative was courteous, patient. and very helpful
Victor made whole experience easy and handle my needs professionally
Murphy is always great
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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