9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
MATT IS A PROFESSIONAL. HE TOOK THE TIME WITH ALOT OF PATIENCE TO PURCHASE TICKETS FOR MYSELF JUDI HOCHMAN AND DR.ELLEN MARSON.I WILL HIGHLY RECOMMEND WORKING WITH MATT. He crosses the t's and dots every I.
AARON MADE THE BOOKING EASY AND FAST!! GREAT AGENT!
TJ is a great agent and very patient in dealing with my changing travel schedule. I highly recommend SkyLux Travel and TJ as your agent!
Beckham, was very helpful and looked for the best and most comfortable flight for my travel. He even went out of his way to share with me what the seats will look like as well as the business class lounge and what to expect. I am very happy with his service and how nice he was. He wasn't even pushy. He was calm and compassionate.
Competitive fares, courteous service, and plenty of itineraries to choose from.
person who helped me
My rep did an excellent job. This was the fastest booking experience I've had.
Morgan E did an awesome job!
Excellent service and constant communications by Calvin. He had always followed my requests and called me every time without fail. An excellent employee to have at SkyLux and good caring person.
Dublin was very patient and accommodating to my flight changes - he is an asset to your company. More power and God bless 🙏 .
Enrique was thorough . I had trouble with his accent and background noise ., and had to have him repeat himself! I appreciate that he was patient and explained the extras.
Clara was excellent! Very professional and helpful with great information.
Easy, fast, and efficient service. Not to mention good prices for my flights.
Ruby was very thorough in researching options and clear in explaining things to us.
Great service and great deal
Sawyer was very good
Bolt is very helpful
Sheldon was very patient and helpful!
Always amazing service! For sure use them to book your next trip
The person who has helped me Ignacio. S was very patient , professional and kind. I had very good feelings about your company so that on the future I will book my flight with him and tell my friends to do so .
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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