Ride and Glide Reviews

I used another company for my first scooter with so much hassle, poor service and only email. My order with ride and glide was dispatched the following day (I ordered in the evening), with my scooter coming the day after dispatch. I had some trouble with the scooter latch which turned out was my fault. Customer service via the phone was exceptional. Answering my stupid questions and ensuring I was happy with the scooter. Amazing company, who I’d recommend to anyone, and the scooter quality is second to none.

Ride + Glide keeps their promise on the delivery. I got my Vsett 10+ within 5 days shipped to Denmark as stated on the website. The only downside is that I had to pay custom import and tax, due to UK is no longer apart of EU. But the total price was still cheaper than other retailers in EU. The support is top notch! They helped me a lot with guidance and what parts I needed to repair my Vsett 10+, and they didn't get frustrated about I had so many questions, and that I I got a bit impatient. I was in an accident the second time I took the scooter for a ride, so of course the warranty doesn't cover. That's why I had to buy spare parts and get a local bike shop to repair it, since it was cheaper than shipping the scooter back and forth, repair plus custom import and tax. The support went on from Monday, but I was finally able to order the parts today, so I can't wait to receive it, repair my scooter and get back in it soon. Thanks for all the help! Especially from Will and Toby! Kind regards Tan

Amy who works in the customer service department deserves a huge pay rise.

11/10 Service

This is a great company. They certainly excel in looking after customer needs

Good customer service. Had an issue with a brand new Vsett10+ scooter which was collected, diagnosed with a faulty speed controller, fixed, and then returned to me. This scooter is very heavy so courier would have been expensive, truly good customer service. Highly recommended company.

Amazing and helpful in all circumstances. Always there to help and get things done smoothly. The company’s customer service is great!

Ride + glide always send their items super quick and have been essential with my Onewheel! Whenever I need to get a great fast deal I head to them and they reward loyalty with discounts which is even better!

From start to finish, Ride and Glide were exceptional in my purchase of my new scooter. I spoke with them on their online chat for a few days before making my decision and they couldn't be more helpful. The scooter arrived the next day, tracked and well packaged and checked by R&G. These guys are brilliant! Thank you Ride & Glide!

Been using PEV vehicles for the past years and a half, I've used loads of different companys but ride + guide are single handedly the best UK based company out there. You won't find better customer service, they are the best in the game. 10/10

Recently purchased a onewheel pint from ride and glide. The website was easy to use and the onewheel turned up super fast. Many thanks.

Purchased a onewheel pint from ride and glide, super company, fast delivery and well packaged item.

Reliable company which is always happy to help

They are the best on the market. Really looked after me even after purchased. Very friendly and professional :)

Bought a Onewheel XR. Fantastic customer service. Recommend.

I have ordered numerous items from Ride and Glide during the last few months. The service and delivery of items is first rate. Even if items are placed on back order, R&G ensure the items are sent a soon as they receive them. A thoroughly recommended company and one I’ll certainly use again for my Onewheel needs. Cheers R&G!

Always rapid delivery by a decent courier too! Bought many parts from other stores that are overpriced, slow delivery and questionably authentic. Why bother going elsewhere?

Great experience with ride & glide. Fast delivery, awesome and funny staff. Thumbs up

Initially had a decent relationship with rideandglide, in nov I brought a scooter it then had a manufacturer fault on the stem. I sent it back to rideandglide they found the fault and offered me an exchange or refund, I got another scooter same model bigger battery and paid the extra difference. 4 months later I call them regarding an electrical fault or for someone to check over the scooter a guy arranges courier pick up but doesn't get arranged so had to call back nxt day to ask why? They said misunderstanding and ask me what my issue is, I tell them again and to my shock they say to me I have no warranty since they last exchanged the 1st scooter but they didn't exchange a scooter the scooter had a manufacturer fault so I brought a more expensive battery size. I'm shocked that they do not want to honour the 1 year warranty and fully disgusted with rideandglide.

Outstanding customer service, I had a faulty electric unicycle that had suffered water ingress. The customer after care from start to finish was amazing, I would highly recommend them very professional. Thank you