Ride and Glide
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Initially had a decent relationship…
Initially had a decent relationship with rideandglide, in nov I brought a scooter it then had a manufacturer fault on the stem. I sent it back to rideandglide they found the fault and offered me an exchange or refund, I got another scooter same model bigger battery and paid the extra difference. 4 months later I call them regarding an electrical fault or for someone to check over the scooter a guy arranges courier pick up but doesn't get arranged so had to call back nxt day to ask why? They said misunderstanding and ask me what my issue is, I tell them again and to my shock they say to me I have no warranty since they last exchanged the 1st scooter but they didn't exchange a scooter the scooter had a manufacturer fault so I brought a more expensive battery size. I'm shocked that they do not want to honour the 1 year warranty and fully disgusted with rideandglide.