Mark Burke
1 reviews•New Reviewer
almost 4 years ago
Great product and super fast shipping
Great product and super fast shipping
Helpful?
TrustScore
4.7
Excellent
151
11
1
1
10
174 reviews in total
Over a year ago
Bought a one wheel from ride and glide marketplace, arrived super fast, everything as advertised.
Over a year ago
Fantastic service Highly recommend this shop if you are looking for a wide variety of electric vehicles! 10/10 outstanding service!
Over a year ago
Fantastic customer service after a slight glitch in the matrix by others! Scooter recieved and is a fantastic thing to own. We will be back for another one soon :)
Great product and super fast shipping
Excellent customer service and support. Knowledgeable and great prices. Cheers.
Very happy with my electric scooter. Delivery was fast and trouble free. Customer services were also very helpful when I called with a few queries.
Exceptionally fast delivery. Bought for my son for Christmas he loves it! Bit of feedback maybe don't put a picture of scooter on the box as his surprise was ruined as he took the delivery whilst i was at work. Buy overall brilliant service and delivery Thank you
ordered a vsett 9+ from ridenglide package arrived within 2 days and there was no damage to the packaging. i have ordered a e scooter before from a different vendor so i was not really looking forward to checking every bolt and nut it was not a very good experience. but boy was i surprised this is a totally different experience. all bolts and nuts was tight scooter was set up for UK units and everything was perfect i didn't even need to adjust the brakes. the scooter is justv perfect and i love it the service from ride n glide was second to none and any query i had was answered within hours. this will probably be my go to store for this kind of thing going forward.. great service ride n glide
Over two weeks since ordering Onewheel, no sign of it. I have had to keep contacting company to chase it. For the price of product I would expect more communication regarding updates on delivery times, follow up email but it’s been very one sided. The last email I sent yesterday has gone completely unanswered. It’s a shame because it’s puts me off using the company again.
Great service and great product. The onewheel pint x is an amazing piece of technology.
Love watching all the video reviews,very helpful in understanding which scooter to buy and the staff on the Web do a great job getting in touch with advice altogether good company.
Bought a nami burn e from ride and glide from my first email to delivery to my house, outstanding service and what a product plus a few extras too which was very nice of them, thank u guys at rideandglide.co.uk
The guys are great and very responsive.We had a problem with a shipping payment and they told exactly what I had to do.Thank you guys again
Great place to buy a Onewheel in UK. One of the few places I found offering the same bundles available in the UK. Responded to questions and delivered very fast.
I’ve ordered a few times from R&G now. All correspondence has been friendly and helpful. Shipping is fast and free. And most importantly their products are sick!!!
The staff at ride and glide are outstanding fantastic customer service and support
This shop is just perfect! The shipping was super fast with a great delivery company and my Onewheel is absolutely perfect! They even threw in a ride and glide cap for me! Recommend this to all my friends.
Despite DHL giving us the runaround, the friendly team helped to get the delivery done and I received my item. I had difficulty understanding an element of its operation (its an electric unicycle) and they patiently talked me through what I was doing wrong on speakerphone. I felt they genuinely cared about my experience and safety.
Probably one of the best customer support companies I have dealt with! Couldn't be happier with them! I had a problem with my scooter nothing to do with ride and glide (manufacturer problem), they sent me a reinforced replacement part the next day, they even offered to fit the part themselves. Use these if you are buying a scooter if you want warranty and excellent support
Very disappointed with the support they give you after you buy something. I order a electric scooter which said to only take 5 to 10 days and its been 17 days and its still very far away from arriving still getting delayed and I already contacted them twice and got no feedback from them really disappointed never buying anything from them again and I don’t recommend it for anyone especially international buyers.
I preordered an Etwow GT. I absolutely adore the scooter and am very thankful for ride and glides help along the way.
What a great service. Have had several issues with my EUC, none of which were ride and glides fault but the customer service and communication I have received has been amazing. They Always answer texts and calls with friendly attitude and professional manner. Amy at front of house is amazing. Always cheerful and positive. I Highly recommend this company and they will have my business from here on. Thank you Ride and Glide. Great job
The guys at ride + glide are legends! Their knowledge is amazing the customer service is A+ really happy with my scooter and how quick I received it!
Based on analysis of 11 reviews rated 1-2 stars for Ride and Glide
“New user, started to list item, it said it would create an account with first item”
“After a bunch of emailing and phone calls back and forth, and because I don't live local to their shop (they had no p...”
“You should have a nationwide collection of faulty products still under warranty, not my problem you run your online o...”
“So, we bought a scooter, the Apollo Ghost, (£1600 lighter in the pocket) from Ride and Glide last October”
“I got the Onewheel off ride and glide so I expect them to handle the repair, refund, or replacement”
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Ride and Glide is a UK-based retailer specializing in electric bikes, scooters, and skateboards. The company offers a diverse range of high-quality electric personal transportation options designed for both daily commuters and recreational riders. Customers can choose from various models, including e-scooters, e-bikes, and electric skateboards, catering to different preferences and needs. In addition to its extensive product lineup, Ride and Glide provides free UK delivery on orders over £100 and operates a demo centre, allowing customers to test products before purchase. The company focuses on promoting green energy solutions and aims to offer innovative transportation alternatives for environmentally conscious consumers. With a commitment to customer satisfaction, Ride and Glide emphasizes quality and performance across its offerings.
Ride and Glide enjoys a strong reputation among customers, with many praising the fantastic service and quick delivery. Reviewers frequently highlight the helpfulness of the staff, noting their responsiveness and knowledge, which enhances the purchasing experience. Many consumers express satisfaction with the quality of the electric vehicles, such as the Onewheel and electric bikes, emphasizing their enjoyment of the rides. However, some customers report issues with the website and post-sale support, citing difficulties in communication and delays in resolving problems. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with a majority of users recommending Ride and Glide for its excellent service and product offerings.
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