Ride and Glide Reviews

Before ordering I checked how long delivery should be and was told 10 days. 10 Days later I checked in and was told there was a customs issue that should be solved in 'a couple of days'. A couple of days later I message back only to be told the same thing. Repeat this a few more times and then finally I get told I can expect my item on Monday. Well today is Friday and it came so it's technically early, I just wish it wasn't like pulling teeth trying to get a delivery estimate. Happy with the product and will likely order again, just not anything on backorder

Wow! Wow!. Absolutely amazing service!.. from the start!… I mistakenly ordered wrong part, but!.. the help the quality of service an advice!.. was second to none!.. took return of wrong ordered item, an posted correct item within hours!. after a few emails an pictures to check the right part, to the amazing amount of no extra charge!.. with a message saying about if I need assistance in fitting!.. just ask!.. All I have to say is when are you opening in Cardiff!.. we need you!.. Amazing service but advice to

Bought a couple of onewheels from R+G and had great experience. Good communications on shipping and advice on an issue I had on a board that was out of warranty. Great people to deal with.

Always good service can’t complain about anything best decide I made

Really great customer service & expertise in Electric bikes, especially the Super73 range. I am hoping to trade my old bike for the new model coming out in June.

Customer service is awesome!

Excellent service and support, and great communication

I can't say enough good things about the team at Ride & Glide. Whilst waiting for a product to come into stock they kept me updated constantly. For all your Onewheel needs in the UK these guys are your go to retailer. Will use again. Highly recommended.

Had good customer service thus far ,been having issue with my nami scooter ,contacted ride n glide, they organised courier to pik up n now at there depot ,Ride n glide contacted myself to inform me has arrived, Yet to find out what's wrong with my scooter but did state 72hrs on email ,so yeah so far so good 👍

I was after a Dualtron Victor, but needed a seat and a few other bits. Ride and Glide were the only company to take my order seriously, after many hours of research and contacting various companies. It even arrived earlier than stated, and i was particularly grateful to the staff for all their help and attention! Especially Amy who was great in assisting, advising and keeping in touch and up to date! All in all excellent service.

Staff very knowledgeable and friendly, purchase was straightforward,and product is great. Would definitely use ride and glide again.

Very pleased with my order it even arrived soon than I was expecting as the GT was on back order so very pleased

Pascal and Toby were absolute stars nothing was to much trouble to get my nami ready to go a pleasure to deal with highly recommended

I got the Onewheel as Christmas present, my partner said that delivery was very good, and they were in contact with him all the time making sure he knows where to expect packages. The fender arrived later but we knew that was the case because of the great communication. Great shop I would highly recommend and it’s now my go to shop for all Onewheel related things.

Good and fast service just few issues with scooter but sorted myself but Dualtron is Amazing

Very good customer service.

Having already been familiar with the excellent R’n’G scooter videos, it was an easy choice to approach them for my next step up the scooter ladder. Delight to deal with and went extra mile to arrange colllection. A+++

Great company and customer service! Ordered 2 onewheels and various parts over the years and had no qualms at all!

Very helpful over the phone sent me free nut protectors off their display model vsett as mine had fell off

I cannot begin to describe how poor their customer service is. Ordered a Onewheel £1200 for it to break 3 days after Xmas and spoke to online chat and email and got told contact one wheel for repair. I got the Onewheel off ride and glide so I expect them to handle the repair, refund, or replacement. I’m now having to deal with Onewheel In America which is hard a frustrating and I have a child very upset. The standard of service is poor. Take your money and then they don’t care. Every other company you buy from you return a faulty product to but not this place. Take your money and run and then just stop emailing you back. Never would I use again