Redspot Car Rentals Reviews

Great friendly staff easy pickup and drop off excellent car to drive thank you

Mess up on booking where with a discount code, the confirmation said it would be a full cover deal yet upon arrival, the excess was at $750. The service assistant was lovely and tried to do as much as possible to help but overall her manager said no to honouring the confirmation deal. Car was fine and no problems as such but was disappointing that they couldn’t honour the deal I paid for from the webite.

Nice service

Terrible business! If one of their fleet cars crashes into your newly acquired 2008 Subaru Forester XT Premium and badly damages it leaving it undriveable, they will refuse to pay for the repairs! Go with any other car rental company!

A dreadful experience. I was not told about the $1000 bond until I picked up the car and the car had pre-existing damage that they didn't bother to disclose. And when I returned it, I was told the car was fine and I would receive all of my bond back, however the following morning, a lady called me and left a message saying it had a flat tyre and I would have to pay for a replacement. Very poor, dishonest service and a tendency to blame the customer for faults well after a car has been returned, meaning the customer is unable to refute their claims. These guys are unethical and shonky. They are advertised as cheaper than their competitors, but are actually far more expensive; they use cunning, underhanded ways of charging extra and they do so in ways the customer is unable to refute. Avoid at all costs.

Efficient easy to book and the best price You will need proof of you house rates as well as your car license so be prepared for this. I haven’t been asked this before.

Still waiting for satisfaction. Rented in Wellington NZ picked up at airport and had to pay much more than the $105 Carflexi balance. Still waiting for the refund for overcharge. Claim that they can not refund to my bankcard that I paid with.🙁 Find it hard to recommend them. The rental name is Alamo should be warned about the cowboys. The car had not been cleaned, the clinking noise was a half full drink bottle under passenger seat and shopping list.

Super user friendly and top value!

I was blow away wid mi service I get at de Brisbane airport De gyal told mi she was finna kal mi mudda on de fone. She star to wine like at de nightcloob.. dancin lika gypsy.. name was nicole. Thank you all de wey from Trinidad

I was very happy with the booking, service and return.

A smooth, pleasant experience all round. We will definitely use Redspot again!

Always friendly and the car is always ready and clean.

Great service!

easy and price was so competitive

The car was not clean enough at pick up with cigarette smell in it not convenient for family and kids

excellent experience. great car

Car was not checked in when i returned it to the rental office. It was checked in 24 hours later and i was charged twice. Took several days of back and forth to get the refund. 5 separate invoices were issued for the one rental which was very confusing for my accounts department to process.

I ordered a Holden Captiva. Upon arrival at the Redspot Melbourne Airport Office I was told no Holden Captova's are available and the small find print on the reservations says 'or similar' Redspot believe a Toyota Terrgao is similar to the Holden Captive. One being a Van and the other a SUV? Upon return of the Toyota Terago I had filled the fuel tank. Redspot charged me half a tank of fuel even when it was not necessary. I complained to the Redspot Duty Manager Chris at Melbourne Airport. I do not trust this car hire company. They are unprofessional and rogues. Be warned and do not use them.

Good service