Phox Water Reviews

Well made product and cheap to run , when I had a problem with the app they got in touch with me the next day sorting out the problem. It's so easy to use and eco friendly. My tea definitely tastes better.

Thank you Phox for being so helpful, quick and easy with dealing with a request for replacement lid as we broke the flip top on ours! No charge either - just paid for postage. Super duper! Love our Phox water jug and the love that comes with it ❤️

Had the Wave one for two years and it was flawless, but decided to change things up a bit as I've had it for 2 years and it started looking quite grim..I wish i bought the wave one again, the glass one has terrible pour, baaarely fits in the fridge (why would you not have all of the jugs fridge friendly? Who doesnt like cold water..) but I liked the sleek design and glass better than plastic..so yeah. But the whole no-plastic-cartrige is brillian, will never go back..with horrors i look back thinking how much waste that was and not to mention my plastic water bottle purchases.. The other thing, with the points, it'd be nice to have more choices on how to redeem them for something, otherwise they just sit and stay there and possibly going to expire soon

A great service. Replaced lid for our filter jug free of charge. Fast and efficient.

Great product and helpful customer care

Easy to order. Straightforward transaction. Literally delivered in under 24 hours. Nice.

Easy to order. Great the subscription means I don’t have to remember to re-order.

Quick delivery, clever product!

I was a bit sceptical about the claims from phox so I have purposely left this review for some time to find out what the affect in my coffee machine/kettle etc would be. I can confirm now that they're absolutely spot on, reducing limescale significantly and I live in a particularly hard water area! I'll continue to use with confidence. Thank you. 😊

The jug looks great but that's about it. It's cumbersome to hold and pour. It pours badly. It's hard to screw on smd unscrew the top from the glass bottom. It filters really slowly. Snd to top it all my water, which is very very hard but tastes nice, now tastes horrible. I got in touch and said all this and the reply I got was a recommendation on what filter to buy as I have soft water! They didn't even read my email properly. Very disappointed with everything. I'm using it for my kettle as once boiled it tastes OK and it will hopefully stop me having to descale it every few days, but its hard to use.

Great design, much easier than finding somewhere to recycle filter cartridges

Great product delivered swiftly. Love not throwing away plastic

My order was easy to place, information regarding delivery was accurate and quick. I have previously ordered this product and am happy with it.

Fast and as ordered.

Easy to use, easy to store, easy to clean. Great

Great 10/10

Good product but hard to track the package via Royal Mail

Have had this filter huh fir years now abd wouldn't be without it. Easy to use, sustainable design and refills are a great addition.