Good product
Good product. Just difficult to dismantle to refill.

10 months ago
Arrived quickly beautifully packaged with clear instructions and links for back up.
10 months ago
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
10 months ago
Delighted with the new system, vast improvement on my old one.
Good product. Just difficult to dismantle to refill.
Great product at a reasonable price.
This company makes it easy to get filtered water whilst being environmentally friendly. Also the next day delivery is a bonus.☺️
Happy with a product that does exactly the same job as Brita filters but is better for the environment. Easy to use and lasts longer than a Brita filter. Arrived quickly and came well packaged.
Great product and service. Great delivery
Love my glass water jug , filtered water with added magnesium, tastes great , so easy to change the filter , I use the app to remind me when it’s due to be changed! Fast delivery on all orders , 💯 recommend Phox Water 👍🏻
Great alternative to other brands. Makes water taste better and also the reusable filter pod is awesome. It's very easy to use.
Excellent filter, we’ve been using for over a year now and can taste the difference from our hard water - and the phox wave fits perfectly in our fridge door
Have not received filters yet as
Easy to deal with arrived quickly
Phox are great, I love there water filters. I had lost the seal of mine and reached out, they replaced it free of charge so kind!
The ordering is easy great product and quick delivery 👌
Best water filters ever, I just got my yearly supply, thank you.
Excellent customer service. I broke my water jug and asked if I could just purchase the main jug rather than purchasing a full item. They sent me out a new jug base for fraction of the price. Thank you
great service and arrived promptly
Very quick delivery. Well packaged - environmentally friendly. Nice jug. So far I'm really pleased with my new Phox water filter. I bought the jug and 12 months supply of refills. So far so good and the water tastes great! Would definitely recommend giving it a go - it's a win-win situation as far as I'm concerned
It is a good buy
My alert for expiry of my filer no longer works
Great service, very response and excellent product
Speedy delivery
Based on analysis of 25 reviews rated 1-2 stars for Phox Water
“I have been a customer since 2022 and love the product”
“This did nothing despite having a misleading response, and my jug has now been delivered to my previous address”
“As soon as I ordered it, I realised my address is incorrect, I immediately (2 minutes later) reached out via email to...”
“Had to cancel my order as they apparently are unable to change shipping addresses on orders that haven't been fulfill...”
“I paid $260 for this filter that is just an ordinary activated charcoal filter system you basically have after three...”
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Phox Water is a UK-based company that specializes in providing sustainable water filtration solutions. The company has developed the first refillable water filter cartridge, designed to reduce the environmental impact associated with single-use plastic cartridges. Customers can easily refill the cartridge with fresh filter granules every 30 days or after filtering up to 52 gallons of water. Phox Water offers customized filter packs tailored to the specific water quality in different areas, ensuring optimal performance for its users. Targeted towards environmentally conscious consumers, Phox Water aims to provide a practical and eco-friendly alternative to traditional water filtration systems. The company's products include a range of water filter jugs and refill packs that are designed to be convenient and easy to use, with refill deliveries sent directly to customers' mailboxes. With a strong focus on sustainability, Phox Water appeals to individuals looking to reduce plastic waste while enjoying better-tasting water.
Phox Water receives high praise from customers for its excellent products and outstanding customer service. Reviewers frequently highlight the great taste and quality of the water after using the filters, with many noting how easy the ordering process is and the prompt delivery of their products. The subscription service is particularly appreciated, ensuring that customers never run out of filters. However, some consumers report occasional issues with order fulfillment, such as misdelivered packages due to printing errors on labels. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many expressing satisfaction with the product's effectiveness and the company's commitment to environmental sustainability. Overall, Phox Water is regarded as a reliable choice for water filtration needs.
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