Easy to order comes quickly well…
Easy to order comes quickly well packaged

10 months ago
Arrived quickly beautifully packaged with clear instructions and links for back up.
10 months ago
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
10 months ago
Delighted with the new system, vast improvement on my old one.
Easy to order comes quickly well packaged
Does a great job of making my tap water taste great.
Just perfect.
Good offer speedy delivery
Rapid delivery as usual.
Love everything about this. My water is very hard so am using the filtered water for hot and cold drinks. No more scummy limescale in my tea !
I have received a carbon filter too small on 4 separate occasions. I have emailed about this but gotten no response.
Very pleased, always get a very quick delivery and very good product.
I currently have an 8 litre Brita Flow. I was finding that I had to change the water filters more often than recommended as I have extremely hard water. I heard about Phox having a refillable Maxtra + compatible water filter cartridge so have been using this instead. I was also concerned about the amount of plastic I was throwing away. I love the idea and I have to say the water tastes much better than the Brita filters; however, I do have a lot of trouble with the flow of the water through the filter, especially when I have just changed the granules. Customer services have been as helpful as they can be but I fear that my water is just too full of nasties to carry on using Phox. I am now looking at gravity water filters as an alternative.
Love this sustainable and earth conscious product! It has been great and eases my kind about contaminants as well as impact of throwing out plastic filters. This is reusable and easy to refill. I am so glad I found this product and this company!
Arrived promply & sustainably packaged, lovely
I love the idea of less waste! It filters a little more slowly than the regular ones. This could be me as this is the first time I've used this product. I will be ordering a 2nd one for my hot water dispenser because who doesn't love double filtered water for their hot drinks? :)
when we made tea or drank water it was scummy. Now that problem has been solved with your filter kit
The conversion kit was so easy to install and use. So much saving on plastic litter
Quick delivery
A good product. Arrived promptly and in good condition.
I want to say briefly but surely, a very wonderful product, the water quality is really much better, than using filters from other companies, thank you very much
Fast delivery. Precise set up instructions. Aesthetically pleasing design and fits nicely in the fridge. Made in the UK. Very pleased with my purchase. 10/10
I kept looking at water filters. I wanted glass and slim. I didn’t want black but eventually I went for it. I have to say. It’s well built. Easy to use and pour and I love it.
We bought the glass jar with a clean refill pack. This is the 2nd year, and we are really happy. The water test is amazing and really filters. I need once help, and on the chat with Katie, it was fast, really kind and helpful. Highly recommended Manuela
Based on analysis of 25 reviews rated 1-2 stars for Phox Water
“I have been a customer since 2022 and love the product”
“This did nothing despite having a misleading response, and my jug has now been delivered to my previous address”
“As soon as I ordered it, I realised my address is incorrect, I immediately (2 minutes later) reached out via email to...”
“Had to cancel my order as they apparently are unable to change shipping addresses on orders that haven't been fulfill...”
“I paid $260 for this filter that is just an ordinary activated charcoal filter system you basically have after three...”
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Phox Water is a UK-based company that specializes in providing sustainable water filtration solutions. The company has developed the first refillable water filter cartridge, designed to reduce the environmental impact associated with single-use plastic cartridges. Customers can easily refill the cartridge with fresh filter granules every 30 days or after filtering up to 52 gallons of water. Phox Water offers customized filter packs tailored to the specific water quality in different areas, ensuring optimal performance for its users. Targeted towards environmentally conscious consumers, Phox Water aims to provide a practical and eco-friendly alternative to traditional water filtration systems. The company's products include a range of water filter jugs and refill packs that are designed to be convenient and easy to use, with refill deliveries sent directly to customers' mailboxes. With a strong focus on sustainability, Phox Water appeals to individuals looking to reduce plastic waste while enjoying better-tasting water.
Phox Water receives high praise from customers for its excellent products and outstanding customer service. Reviewers frequently highlight the great taste and quality of the water after using the filters, with many noting how easy the ordering process is and the prompt delivery of their products. The subscription service is particularly appreciated, ensuring that customers never run out of filters. However, some consumers report occasional issues with order fulfillment, such as misdelivered packages due to printing errors on labels. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many expressing satisfaction with the product's effectiveness and the company's commitment to environmental sustainability. Overall, Phox Water is regarded as a reliable choice for water filtration needs.
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