Phox Water Reviews

I have used Phox for almost two years now, and I have to say the quality has been steadily decreasing. I used to be very happy, but now I have the constant problem of the filter packs having less and less product. They almost used to fill the cartridge, and now they come up only halfway. I have complained but they only replaced one of the two I buy with the subscription. This is getting very annoying.

2 years in now! Cost effective reliable and drinking out of glass instead of plastic. Highly recommend you get involved. Thank you Phox we love you 10/10

It’s good to have it. Amazing product!!

I received my order very quickly and it's easy to set up the system, but the filter gets blocked quite often, with just half of the water in the top reservoir going through. I have to keep removing the the cartridge to shake it so it gets unblocked.

After using the Phox water softener refills for 12 months, I've gone back to Brita Hard Water filters. Don't get me wrong, Phox filters do work and the water tastes much better than straight from the tap. New users won't be disappointed. However, I see 2 obvious differences between the 2 products both of which made me switch back. 1. I don't get any limescale build up with Brita but I have to clean the kettle after every 2nd filter with Phox. 2. I can see the bottom of a cup of tea made with Brita water but not tea made with Phox water. Consequently tea tastes much better made with Brita than Phox water. In summary, if you are looking for a filter that works and is a bit cheaper than than Brita without the hassle of recycling used filters, this is the one for you. If you are looking for a filter to vastly reduce the limescale build up in your appliance and give you the best cup of tea, perhaps not.

Our water filter jug always has green already on the bottom so we have to wash it out every day. This should not be happening every day surely.

When the jug is filled, the handle is not strong enough. A few times the handle has come off when taking the full jug out of the fridge and the jug has fallen on the floor

Easy to order. Received quickly, the filter is great, water has no smell/taste!

Is really good the Phox Wave 2.8L Water Filter Jug as is easy to follow the instructions of how to change the filter, the water taste much better and is eco friendly. Highly recommended

Great service, great product

Marvellous

Great as always

saved money, lasts longer than brita. win win.

Good quality filter. I once received a faulty and CS was very responsive n arranged a replacement.

Excellent service. Really pleased with my 2.8l wave filter jug. Looks lovely, is easy to refill, pours without spilling and the cartridge is easy to change. Especially love Phox's refillable cartridges. So mich better than traipsing to the supermarket to recycle. Softener refill pack doing a good job with hard London water.

So glad I bought this water filter, completely transformed the taste of our water, so much nicer. No awful chlorine smell and taste anymore. Really happy how sustainable the company is too. No cartridges to landfill!

I have been using Phox since January 2024 and absolutely love my water filter! It tastes great and I think it has contributed to my skin getting clearer too.

Love my Phox glass water filter! It not only cleans the water and makes it taste so much better than straight from the tap, but the alkaline pack also gives me added magnesium, not to mention the huge reduction in waste single-use plastic! I’ve had this filter for a couple of years now and will never switch away from it (unless Phox bring out something better!!)

Phox Water is the best. The jugscarecso easy to dismantle to clean and changing the filter contents is so simple. Overall, the cost of pure, clean, filtered water by Phox is so much cheaper than other well known brands. Added to the fact that the plastic filter gets refilled with loose carbon and all the packaging is recycleabke makes the Phox filter incredibly environmentally friendly.