Gail Giles
1 reviews•New Reviewer
over 1 year ago
Always very helpful
Always very helpful, and well priced . Deliveries are quick as well !!!
Helpful?
TrustScore
4.0
Great
354
19
8
21
98
500 reviews in total
8 months ago
First time customer,I was assured my dog food order would be delivered next day by DHL. Needless to say it hasn’t arrived, customer service is closed for the weekend and I’m on holiday next week, so g... See more
8 months ago
An Excellent Experience ~Quality Products & Lightening Speed Delivery ~A Very Highly Recommended Company ~ 5 Star *****
Always very helpful, and well priced . Deliveries are quick as well !!!
It is impossible to order online. Every. single. time. I have to telephone and wait ages for a human to answer. Abysmal.
Most helpful young woman,took time to explain and answered all questions most civil apleasure to talk to.
So easy to order my dogs drugs on line and so much cheaper as well. When I use the phone to place my order the staff are friendly and helpful. Many thanks
Easy to orderbrilliant
Prompt delivery on time.
ALL GOOD, EASY TO ORDER AND NEXT DAY DELIVERY WAS NEXT DAY DESPITE ORDERING AFTER 1PM. HIGHLY RECOMMEND
Very friendly and helpful staff always deal with my order very promptly
Always dealt with very efficiently
Always good service 👍👍
My pet's prescription are cheaper than the vets and easy to buy online.
Everything made so very easy and my pets medication’s arrived on time
Excellent service. Arrived even sooner than expected. Helpful staff. Very good.
Helpful customer services. Competitive prices. Prompt delivery.
Excellent service every time. Very friendly and helpful highly recommend.
Excellent service friendly staff
Very happy with customer services Dog food arrived on time
Very helpful and a brilliant quick service
Really helpful setting up an account .
Well manned polite service
Based on analysis of 119 reviews rated 1-2 stars for Pet Drugs Online
“First time customer,I was assured my dog food order would be delivered next day by DHL”
“First time customer,I was assured my dog food order would be delivered next day by DHL”
“Product came damaged, unusable, refused to give a full refund”
“Put my order in 7 days ago and still hasn’t even been dispatched”
“I sent an email and finally received a response 4 days later (8 days after I placed the original order), from someone...”
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Pet Drugs Online is a UK-based online retailer specializing in affordable pet care products, including prescription medications, pet food, and accessories. With over 20 years of experience in the industry, the company caters to pet owners seeking reliable and cost-effective solutions for their pets' health and wellbeing. Customers can easily navigate the website to find a wide range of products, from flea and tick treatments to various pet foods. The company places a strong emphasis on fast delivery and customer service, ensuring that pet owners receive their orders promptly. Pet Drugs Online is an accredited veterinary medicines internet retailer, allowing it to offer prescription medications with a straightforward ordering process that includes uploading prescriptions directly at checkout. This service appeals to pet owners looking for convenience and affordability in managing their pets' healthcare needs.
Pet Drugs Online receives a mix of reviews, with a notable majority expressing satisfaction with their service. Many customers appreciate the helpful and friendly staff, highlighting the company's reliability and quick delivery times. Positive experiences often mention the ease of ordering and the efficiency in handling prescriptions, with some noting that orders arrive promptly and at competitive prices. However, there are significant complaints regarding order delays, poor packaging, and inadequate customer service. Several reviewers report issues with prescription processing and lack of communication, leading to frustration and disappointment. While many find the service trustworthy, the recurring problems with order fulfillment and customer support detract from the overall experience.
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